Pacl India — showing no record available for my given registration number

Address:

Village-Dhudhri post-khairuddinpur district-azamgarh, Allahabad, Uttar Pradesh, 276135

When I am trying to submit my PACL pearls policy account number but it's showing no record exist please help me out I have total four policy on name of me and my husband kindly help on this my email id is [protected]@gmail.com trying to call on customer care number aswell of PACL but it's not working telling it's wrong number kindly do the needfull

Thanks