[Resolved] Paisabazaar.com — against my sip set up

Seema Gupta1

from Anand, Gujarat

Address:

400079

I have purchased few sip from paisa bazar in december 2018 wherein i have experienced lot of hassle in setting e mandate and when finally i have got success in setting my sip, suddenly my deduction stopped in march 2019.. When i inquired from paisabazzar they said my emandate was on adhar which is not valid now and will be stopped, they made me purchase the stocks again and my earlier set up sip got deducted in april and new scheduled sip was also due.. This is absolutely not acceptable from paisabazzar.. Now they do not have any reasons for this not they are putting up any email towards same.. I am very disappointed and will surely escalate this matter to the top level in paisabazar

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Jun 8, 2019

Complaint marked as Resolved

Paisabazaar.com customer support has been notified about the posted complaint.

Verified Support

Apr 18, 2019

Paisabazaar.com Customer Care's response Dear Ma'am,

We extremely apologize for the delay and inconvenience caused.As per our discussion with Mutual Fund team, they are working on your said concern and will soon get back you.

For any further assistance, please feel free to write us at [protected]@paisabazaar.com

Regards
Team Paisabazaar

Verified Support

May 06, 2019

Paisabazaar.com Customer Care's response Dear Ma'am,

Greetings from Paisabazaar.Com !

As per your discussion with our Mutual Fund expert, your said concern is resolved to your satisfaction hence we are closing your complaint from here.

For any further assistance, please feel free to write us at [protected]@paisabazaar.com. We will be glad to assist you.

Regards
Team Paisabazaar

Dec 11, 2020

Updated by Seema Gupta1 No my complaint not resolved yet

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Comments

arjunan sivam

from Mumbai, Maharashtra

Have registered in this site a long ago when need of loans, but It's not satisfied. But still I'm getting a lot messages and I'm irritated with a lot of spam text SMS messages from this even I activated DND, Pleaae do the needful.