[Resolved] Paisabazaar.com — Delaying my refund

[Resolved] Paisabazaar.com — Delaying my refund

A Amit Bajpai2020

I applied redemption on 18Nov, 20 for "Franklin India Ultra short fund" but haven't received amount.As per Paisabazaar policy it's 5 working days and they haven't come upto expectations on several emails and calls. Can this be looked and resolved .Need compensation too for wrong commitment as I needed that money urgently. Loosing confidence. Registered no with Paisabazaar:[protected] Was this information helpful? No (0) Yes (0)
Aug 5, 2021 Complaint marked as Resolved Paisabazaar.com customer support has been notified about the posted complaint.
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Paisabazaar.com Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Sir,

Sincere apologies for the inconvenience caused.

This is with reference to your complaint.Kindly share your registered number or registered email id on [protected]@paisabazaar.com so that we can look into your concern and assist you further.

Regards,
Team Paisabazaar

samarya's reply, Dec 2, 2020

I took mutual funds from paisabazaar and I withdraw my amount so I received message from AMC and PB that I will get my money wih 7 working days whici is Rs 43000/- but it has passed more than 2 months and regulary I am sending them an email but they always send me standard reply below "This is with reference to your mail, we would like to inform you that we are getting this checked and coordinating with respective AMC for the same. Request you to please allow us 2 to 3 working days to get back to you."
But they never get back to me so I always ask for update, I have sent 45 emails till now within last 70 days.

I called on their support number "[protected]" but they say they will get back to me within 24hrs but no response at all..what should I do.