[Resolved] Paisabazaar.com — mutual fund

nagendr26

from Noida, Uttar Pradesh

Address:	Ghaziabad, Uttar Pradesh, 245101
Website:	mutualfund.paisabazaar.com

I have purchased an two sip from paisabazaar.com and the amount of rs 5000 has been deducted from my account but no sip has been created even after one month of time. When asked their executive said money will be refunded to me its been now 15 days and i haven't got my money back after 1.5 months yet.

Everytime i call them they told me regarding other problems like account no and all.

Very concerning issue of me, i have invested my 10000 in paisabazaar. And it looks like, now i have to take consumer court help in this.

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Jun 22, 2018

Complaint marked as Resolved

Paisabazaar.com customer support has been notified about the posted complaint.

May 15, 2018

Updated by nagendr26 I'm still awaiting my refund back and even after one month nobody is ready to call me back. they have also asked about my account statements but still not got the reply after that.

Verified Support

May 22, 2018

Paisabazaar.com Customer Care's response Dear Sir,

Please write us at [protected]@paisabazaar.com with your registered email id and do also share your registered contact number.One of our supervisor will certainly contact you to resolve this at the earliest.

Regards,
Team-Paisabazaar

May 22, 2018

Updated by nagendr26 Dear sir

I have talked your team 100 times
Still they are unable to refund my money. Money is only 5000 and I'm curious if the amount was in lakh.

They asked my bank statement and I gave them and they again called me to give cancel check bcoz IFSC. Code was not there in statement as they said it.
And what I can sure about is IFSC code is always included in any bank statement.

Again I gave them canceled check

But still they r not able to refund my money

How can this happen?

It's a big name firm and these type of activities is happening under it. Feel shame for that.

I hope not anyone can be misguided like me.

Mr. Lucky in your team was one of them to misguided me at all the stages I called to customer care.

I hope I get my refund

Otherwise will file a case very soon