Panind — I am complaining about my refund

Address:

S/O SYED SALEEM ALI, H.NO, 135, PRATAPKHAND, New Delhi, Delhi, 110095

You guys are fooling people by charging them extra you charged 499 from me and not even doing your work not even replying and you don't have any customer care number, you didn't even send any receipt and after completing payment you guys are sending me offline form and asking to parcel it to you then what's the use of online payments and applications stop making fool of people.
i want my refund asap otherwise I'll definitely take some action against this company.