Panind Customer Care
Rigaro Eworks Llp
Customer satisfaction rating: 26%
Submit a Complaint
165
COMPLAINTS

Panind Customer Care

Rigaro Eworks Llp

Website:
Youtube
Address
Unit, No. 5, Site 4, Vikaspuri
New Delhi
New Delhi District
Delhi
India - 110018

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
69
down
33
+91 88 0088 3920  [11 am - 5 pm]
up
46
down
32

Additional info

Directors (Rigaro Eworks Llp)

Chhatwal Gaurav

Sehgal Rohan Raj

Shah Rishabh


Customer satisfaction rating
26%
Complaints
165
Pending
10
Resolved
38
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon10:00 am - 06:00 pm
Tue10:00 am - 06:00 pm
Wed10:00 am - 06:00 pm
Thu10:00 am - 06:00 pm
Fri10:00 am - 06:00 pm
SatClosed
SunClosed

Panind Complaints & Reviews

Sort by:

Panind — request for cancellation of order

 Tanya Arora12 on Mar 18, 2019
I had applied for a Pan Card with PANIND. i have sent them my documents as well and i haven't recieved any information through any E-mail or via telephone. I had also sent them an email regarding my query but there have been no reply from their side whatsoever except for an auto reply. I tried calling their customer care number provided here like 20 times and they haven't picked or answered even a single call. I would like to have a conversation with an executive of their's as soon as possible. This is an Emergency....
Complaint comments  Read comments Complaint category Business & Finances

Panind — I want to cancel my order and panind doesn't receive my call and not reply from mail also

 Jagdishbhai Ghadiya on Mar 18, 2019
Hi,  
I have applied for pan changes in panind site online but then i changed mind i want to cancel that application but panind doesn't receive my call,

I sent them many mails but no reply from their side.
Please help me for that.
My Order ID : JA-[protected]CR

I want 500 rs rupees back as i didn't get their service.

Thanks
Jagdishbhai Ghadiya
email id- jagdishbhai[protected]@gmail.com
Mobile : [protected], [protected]...
Complaint comments  Read comments Complaint category Other

Panind — performance obligation not executed and possession of sensitive documents

 Nithin.B on Mar 17, 2019
After sending a copy of my sensitive documents like passport and adhaar card and photograph, panind stopped responding to my mails and calls. They have charged me rs.499 for pan card correction, which has not been done and also have my sensitive documents. Before i sent the documents i got regular response from them requesting for a copy of pancard, and after sending the same they have altogether stopped responding.
Please help me get my pancard and retrieve the copies of my documents....
Complaint comments  Read comments Complaint category Business & Finances

Panind — refund not getting credited

 Sandeepanydv97 on Mar 13, 2019
I applied for pan. The only document i had was aadhar card that too the old one where only birth year is mentioned and not date or month of birth. I requested for cancellation within 3 days through mail submitting all the documents as proof. Only once i heard from panind team through mail that they will refund only partial amount. Going forward they are not communicating with me anymore through mail. Even their customer care no never connects to any representatives...
Complaint comments  Read comments Complaint category Business & Finances

Panind — refund 1

 Naiyyar Iquabal on Mar 13, 2019
I applied for pan card correction on 10th march 2019, and paid all the required fees, due to some documents reason, i mailed them to refund my amount, they were ignoring my mail and not replying to a concrened question. I want strict action to be taken for such company... I am very much worried about the process. It's not a trustworthy guess. I have paid 499 please refund my amount as soon as possible...
Complaint comments  Read comments Complaint category Business & Finances

Panind — asking refund of money from panind.com

 mariya A on Mar 13, 2019
I have applied for a new pancard on march 12, 2019. They charged rs.499. Then only i know that government charge for new pan card application is rs.107 only. I tried to contact panind.com customer care number... But there is no response... I request you to refund the amount to my amount. My application order id is de-[protected]n.. Please do return as early as possible....
Complaint comments  Read comments Complaint category Unauthorized charges

Panind Services Unit — no proper service provided and no timely response

 Indian0101 on Mar 13, 2019
Would strongly advise not to go for this option as the customer service is very poor.. I had already written to them for a refund of the amount but they are least bothered to even reply to my queries on mail.. I have not submitted them any of my proof and hence it is clear they have not even started processing my request. The service is really bad, infact there is no service provided on timely and accurate basis..

All that they have done is they have took the money but cant even reply to mails. Especially when it comes to a refund...
Complaint comments  Read comments Complaint category Other

Panind — never go and apply for pan card or any other documentation process with panind

 ERIL ProjectsToday on Mar 12, 2019
I got cheated by applying pan card in webitse : www.panind.com
Pls note they charge high amount for correction in pancard details (Charged me 500rs for nothing) after sending my attested documents as proof for correction. They will not respond at all. I applied for correction in pan card and submitted attested copy of documents in the month of aug 2018 but till date nothing has been progressed. I only lost my money, trust, time. Panind is a fraud website with cheaters working in it. Now i am planning to move the case legally forward. I have uploaded a small mail communication b/w men and...
Complaint comments  Read comments Complaint category Banks

Panind — requesting for refund

 Amulya Amulya on Mar 10, 2019
I applied my pancard on 4th march 2019, and paid all the required fees, due to some documents reason, i mailed them to refund my amount, they were ignoring my mail and not replying to concrened question. I want strict action to be taken for such company... i am very much worried about the process. its not a trustwothy guess. i have paid 499 please refund my amount as soon as possible...
Complaint comments  Read comments Complaint category Tax Services

Panind — pan card correction name change

 nishant_88 on Mar 7, 2019
I have submitted all documents for pan card name correction, but still they not proceeding, i mailed many times but i didn't get any response.
They gave me one number that's also not working.

Please proceed with my card soon or refund my money.
I found you people charging too much 499 but the actual cost is 107 only.

Name : nishant jain
Application no:ni-[protected]cr...
Complaint comments  Read comments Complaint category Other

Panind — acknowledgments number of my application not received

 Aayush Roychowdhury on Mar 6, 2019
Please provide me the acknowledgement number of my pancard's change in the spelling of my surname.
Pan order i'd _ m[protected]cr
Coupon no. G[protected]
According to the old pancard's name and surname name it was monomita roychoudhury
It must be changed to monomita roy chowdhury
I call pan india customer care, representative had given me a coupon no. Which i have provided you
Until i get to know the acknowledgement no. I cannot submit my kyc to my pf account....
Complaint comments  Read comments Complaint category Schools

Panind — cancellation for pancard application - order id : ta-15515329826n

 Manitvs on Mar 5, 2019
Hello sir/madam,

I have applied for new pan card. But, i don't have some of the required documents which need to be sent as part of process, i want to cancel the order. Please refund the money (499) as soon as possible. I have already mailed to [email protected] twice. Please find the below order id:

Order id : ta-[protected]n

Order mail id : [email protected]
Complaint comments  Read comments [1]Complaint category Other

Panind — new pan application

 scw0768 on Mar 5, 2019
Have applied for a new pan order id : sa-[protected]lo
However i have sent mails to you and tried to reach you via mail multiple times to arrange a call back and also to cancel the application process.

I tried calling multiple times on the number provided on your site but that number too is always out of reach.

Please do consider this as my request to cancel the application and refund the amt paid by me at the earliest....
Complaint comments  Read comments Complaint category Government Organizations

Panind — worst company in refunding amount

 paramjot88 on Mar 4, 2019
Panind is one of the fraud company who is charging 500/- amount only for a pan card (Plastic card) whose genuine fees is under 150/- approx from https://www.onlineservices.nsdl.com/paam/endUserRegisterContact.html
Website...
I applied my pancard on 20 feb 2019, and paid all the required fees, due to some documents reason, i mailed them to refund my amount, they were ignoring my mail and not replying to concrened question. I want strict action to be taken for such company......
Complaint comments  Read comments [1]Complaint category Tax Services

Panind — pan application

 Abi.abbs on Mar 2, 2019
I applied for pan from panind.com. Orderid is sa-[protected]n on 1/8/2019 and till today 02/03/2019 i have not got any confirmation or contact from panind.

Nobody replies to the emails i send to [email protected] except system generated automatic replies and if i call[protected], it keeps on ringing but nobody responds to the call.

You can call me on [protected]

I have paid the money
Pan incharge - pan consultancy center
#5, site iv, vikaspuri,
New delhi-110018
India

Please help me....
Complaint comments  Read comments Complaint category Business & Finances

Panind — high cost for the service

 [email protected] on Mar 2, 2019
I applied for pan on 2nd march but the cost was rs 500 which is way higher than the actual government website.
As the website came at top in search results so i got misguided.
Their quality of service is also not good from what i have seen in other complaints
Hence i do not want to use their service and demand a refund.
Please respond as early as possible....
Complaint comments  Read comments [1]Complaint category Products & Services

Panind — no update on pan application

 Jyotsna Kher on Mar 1, 2019
I had to apply for a change in name on my pan as my name on my physical pan and itd records don't match which is causing issue with my epf kyc. I applied for the name change order id : jy-[protected]cr on 19th february and submitted hard copies of application, pan card, aadhar card and passport. They have asked to produce further more documents for the application which is not needed as the nsdl have agreed for the name change with just the aadhar card. After multiple follow up, they send me a automated mail and they haven't even provided me an acknowledgement number which i can give while calling...
Complaint comments  Read comments Complaint category Government Organizations

Panind — refund of duplicate pan card charge

 Shailesh Parikh26 on Feb 27, 2019
I have applied for duplicate pan card on panind site through order id : [protected]lo on 10th february and submitted hard copies of application and copy of pan card as per their instructions after that they have demanded more documents of passport which i don’t want to share with panind hence i have requested for cancellation of application and refund my payment of rs 499/-.
I have done several mails and calls to their customer service but didn’t get any reply.
Request you to please help to get my refund.

Regards
Shailesh...
Complaint comments  Read comments [1]Complaint category Tax Services

Panind — asking for refund

 akashkumarpu on Feb 26, 2019
Hi, i have posted several complaints on panind. They are just replying me whenever i post a complaint and not trying to solve my problem. Here (https://www.consumercomplaints.in/panind-didnt-refund-my-money-c2242480) is the last complaint i posted on panind.

After seeing this complaint here they will send me a mail that they have already initiated my refund process and my referral id is so and so and then they will post a comment. But till now they did't initiated any process over refunding my money...
Complaint comments  Read comments [1]Complaint category Other

Panind — refund the amount order id ar-15509061298n

 gvsharma on Feb 25, 2019
I have applied for pan card from this website on the name of arjun kumar order id : ar-[protected]n. They charged me rs.499/-. But i found out that i can apply in nsdl and at rs.110. I have paid around rs.300/- extra. They charged me more so i want to cancel my application. And i need a refund. I have attached the payment confirmation. I have sent them an e-mail and inquiring about cancellation and refund and i only got an automated response asking me to wait. I just need to cancel and there no option to cancel at all!

I just want to cancel my pan card application and want a refund...
Complaint comments  Read comments [2]Complaint category Other

Recently Discussed

14 hours 45 minutes ago
Panind
pan card / acknowledgement number not received after 15 days
19 hours 23 minutes ago
Panind
performance obligation not executed and possession of sensitive documents
5 days ago
Panind Services Unit
no proper service provided and no timely response
6 days ago
Panind
worst company in refunding amount
7 days ago
Panind
pan card correction name change

Featured Complaints