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Panind — pan application refund

I was lost my pan card hence i applied duplicate pan card in your site on 19/10/2019. They sent me application i was filled and attached my i'd proofs and i sent speed post to mentioned address. Speed post reached on 25/10/2019 but i didn't get any acknowledgement copy from your end. Still it's shows application not received. My order i'd is an-[protected]lo. So kindly refund my amount 499 as well as soon.
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Nov 15, 2019
Updated by Anandkumar sekar When will I get refund amount 499
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Comments

Inconvenience caused is highly regretted. As you may be aware, Income Tax Department (ITD) has authorized only two entities viz., 1. NSDL e-Gov and 2. UTIITSL for providing PAN related services on its behalf. Further, NSDL e-Gov or ITD has not appointed PANIND.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.
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When will I get refund amount 499.
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NSDL e-Governance Infrastructure Customer Care's response, Nov 21, 2019
Inconvenience caused is highly regretted. As you may be aware, Income Tax Department (ITD) has authorized only two entities viz., 1. NSDL e-Gov and 2. UTIITSL for providing PAN related services on its behalf. Further, NSDL e-Gov or ITD has not appointed PANIND.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.

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