Pantel Technologies — Given dead device through homeshop and not exchanging the device

Address: 110049

Given dead device through homeshop18 and not exchanging the device, where as the device is regularly sent to the costumer care but still having issue didn't used for single day from the date of purchase, kindly get me replacement or money back with the compensation.
Model code =ws704q
Product=pantel tablet 17.78cm quadcore 3g calling tablet
Colour=red
Mrp=7999

Here is the job sheet details attached
Find ticket | tablets in india from pantel technologies pvt. Ltd.

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Customer detail job sheet no :

Brand : penta

Tablet product name ws704q 3g ­ red

Complaint type ­­­ select complaint type ­­­ created date 02 feb 2016

Serial no ws704q[protected] purchase date 13 jan 2016

Imei no 1 [protected] imemi no 2 [protected]

First name zakir last name khan

Address 267­a masjid moth uday park new

State delhi

City new delhi

Postal code 110049 phone no

Contact no [protected] customer id penoff000

Service center

Executive

Comments

Service type hardware issue service date 02 feb 2016

S.K. Computer contact person sharad kumar

Physical

Condition ok

Close bill yes

http://crm.Pantel.In/pspl_pantel/findticket.Aspx?Ticketid=151771 1/2

2/20/2016 find ticket | tablets in india from pantel technologies pvt. Ltd.

Paint

Peel off

Action

Docket

Date

No

02 feb

2016

04 feb

2016

04 feb

By hand

2016

Piyush

Dispatch

By

Comments

Device not on

Send to l4

By hand

Piyush

Ws704q­red­3g

With sim

04 feb

2016

Cover+b.P.Scretch

Only tab

04 feb

2016

13 feb

2016

15 feb

By hand

2016

Peeyush

15 feb

2016

17 feb

2016

Same

By hand same

Ok

http://crm.Pantel.In/pspl_pantel/findticket.Aspx?Ticketid=151771 2/2

And next time it was submitted at malviye nagar center