Pantel Technologies — Penta T-pad IS709C

Address: 627414
Website: www.pantel.in

* I purchased 3 nos - PENTA T-PAD IS709C on last month. All the three are waste, i returned two and got refund. But one get out of return policy date so i call snapdeal they told the customer care number to ask for warranty service, but PENTA T-PAD customer care told me this product is outdated so we cant support service. * And i call snapdeal, they ask the jobsheet to not possible service letter. * In my city there is no service center for PENTA T-PAD tablets, i mailed the customer care id - [protected]@pantel.in. But still no response from them, who is responsible for my money.
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Pantel Technologies customer support has been notified about the posted complaint.
Dec 08, 2015
Updated by saleem_dce
Right now, i spoke with customer care, how easily he told me, we dont give any support and job sheet for this defective tablet. Because you purchased on snapdeal, so go snapdeal they will get you. Very super answer from Pental Support.
And they give an offer if you purchase any tablet in our website we give 10% discount for replacement for this tablet...

How irresponsible speech.. from the customer support agent Mr.Anuj.
 
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We have received the complaint and we will resolve it accordingly.

Best Regards,
Team Customer Relations
Right now. i spoke with pental customer care, very irresponsible speech, they refuse me to give any support and job sheet to this defective tablet because i purchased in snapdeal. They offer me 10% discount to replace this tablet and get from their website.

Who takes Whose money? how you told me Mr.Anug (Customer care- Agent)
Dear saleem_dce

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team

Servicing of Penta phone PF 301 (22359)

The phone purchased by on 17.102014 from Post Office(invoice No.C32472 dtd 17.102014, Order No.22471) is defective now-display not working.

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