Pantel Technologies — Penta T-pad IS709C | |||||
* I purchased 3 nos - PENTA T-PAD IS709C on last month. All the three are waste, i returned two and got refund. But one get out of return policy date so i call snapdeal they told the customer care number to ask for warranty service, but PENTA T-PAD customer care told me this product is outdated so we cant support service. * And i call snapdeal, they ask the jobsheet to not possible service letter. * In my city there is no service center for PENTA T-PAD tablets, i mailed the customer care id - [protected]@pantel.in. But still no response from them, who is responsible for my money. Was this information helpful? | |||||
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Pantel Technologies customer support has been notified about the posted complaint. | |||||
 4 Comments | |||||
Comments
Right now. i spoke with pental customer care, very irresponsible speech, they refuse me to give any support and job sheet to this defective tablet because i purchased in snapdeal. They offer me 10% discount to replace this tablet and get from their website.
Who takes Whose money? how you told me Mr.Anug (Customer care- Agent)
Who takes Whose money? how you told me Mr.Anug (Customer care- Agent)
Dear saleem_dce
We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.
Regards,
Snapdeal Online Team
We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.
Regards,
Snapdeal Online Team
Servicing of Penta phone PF 301 (22359)
The phone purchased by on 17.102014 from Post Office(invoice No.C32472 dtd 17.102014, Order No.22471) is defective now-display not working.Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
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33%
Complaints
73
Pending
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Resolved
22
Best Regards,
Team Customer Relations