Parcel.indianrail.gov.in — not unloaded at destination and over carried

Address:

Vadodara, Gujarat

dear sir / madam I have booked 3 packages from vadodara jn to gwalior jn on 28th March 2015 vide pwb no. [protected] the said consignment was loaded on 30th march 2015 in coach no. N.R. 01717 in train no 15046 at vadodara jn in my presence . But shocked to know that these consignments were not unloaded by official concerned at Gwalior jn and let go over carried and now i am behind peoples for the same without fruitful reply. One thing i could realize now why private transportatiins being booming day day this is nothing but due to neglegency of peoples concerns