Comments
I really don't want to even give a star. They are utter useless bunch of jokers. They don't listen to customers at all. Service is worst to the core. Please double check after you place an order with them. They will always send wrong products to you and this happened to me twice. And if you return the product they will ask you to wait, saying we don't have stock of that product that you have asked for. You to wait for ages and they will never pick or return your call or messages/chats. Entirely upon your risk to deal with them.
what is the email address of the head of the management
Looks like they are not giving the email address of the head of management. I ordered a saree that is completely different color not even close to what they posted. I sent them a picture I took verse the picture they posted. Completely different and I asked to talk to management. They said they will call have to fait and see if they really call.
I ordered a saree as gift and quality of the weave which Parisera claims is Kanakavalli is so bad that it cannot be worn at all. They say they do quality check on their product but apparently someone forgot to check this one. Their customer service is so bad they refuse to accept the responsibility of their product sent. So please think twice before you order on Parisera. I can prove with pictures and my order details if required. Be wary of Parisera. One Star = Bad
TERRIBLE CUSTOMER SERVICE!!! Still waiting for my refund as the sari has not been delivered. THOROUGHLY FRUSTRATED dealing with those customer care women who don’t care about the customer at all. If they don’t refund soon, I plan to take up the issue with someone higher up- What A Nightmarish Experience and waste of precious time dealing with them- literally pleading for my own money!!!
OMG... I wish I saw this before placing a repeat order.. I have a similar story, placed order and they did not deliver, so I have been following up with them forever. Its been a month now. Every time I talk to them, its next week. The Manager also told me that they are going through hard times and will refund in a week. At this time, I am trying to get the credit card company to cancel the transaction.
My real interest in Parisera was a Kanjeevaram saree, but because of they don't have a return policy I decided to try them with a small purchase. Clearly all that the company cares about is the transaction, not the customer relationship. Well I'll take my dollars elsewhere.