Park Avenue — misbehave by storeperson/salesperson

Address:

Patna, Bihar

I had purchased park avenue jacket of worth rs. 9299/- vide bill no. H09s17/971 on dated 25/11/2017 after convinced by sales person with three month guarantee. But the same product found to be defective after few days. I reached the park avenue showroom in january 2018 as i was out of station. Sales person accepted the product and gave me assurance of exchanging the same value after approval. He called me on dtd. 25/01/2018 for exchange of the same product price. I visited the store on dtd. 26/01/2018 with family member. Initially he ignored me half an hour stating reason that he is too busy. When i told him that you can’t ignore me then he replied arrogantly with abusive language. He rudely told me you have to purchase in offer period with full price and can’t choose orange price tagged product. I opposed that i have bought the product when there was no offer of such type. I demanded credit note of the same value so that i could purchase after discount period. But he told too badly that where you want to complain, you can complain. I am too hurted with his misbehavior. Please look into matter on urgent basis otherwise it will be obligatory to take legal action.