| Address: | B2- 504 , Westgate Business bay, opposite andaz party Plot Divyabhaskar Road, Sarkhej - Gandhinagar Hwy, Ahmedabad, Gujarat 380015 | | Website: | www.parkroyalholidays.com |
Park royal Team has made a fraudulent sales, they promised to provide hotel booking as per my needs but after receiving payment they stopped responding to emails and calls. Their reservation team just asks for changing my plan dates, holiday destination and then respond with no availability. I have got everything documented before buying this membership including my travel dates, hotel names and availability. Everything was agreed and documented with their sales team (I have all documentation and call recording available with me) but they just don't respond.
They are unable to deliver what they promised and hence they will have to refund me entire membership fee of INR 53100.
I cant have expected worse experience than this, what I have gone through with Park Royal Holiday's team, is pathetic and worst customer experience. It was so painful and literally mental harassment. I am requesting them to initiate refund of membership fee as i cant take metal harassment anymore and i don't expect anymore excuses. If you unable to initiate refund process then i will take my further steps as I will feel suitable however you should realize the pain i had to go through and take this request on a priority bases as a responsible company. Was this information helpful? | 
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