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Park Royal Holidays Complaints & Reviews

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Updated: Aug 7, 2025
Complaints 153
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Park Royal Holidays reviews & complaints(153)

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R
Rpsingh015
from Jalandhar, Punjab
Aug 7, 2025
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Urgent concern regarding unavailability of bookings membership id: 12868

I am writing to express my deep frustration and disappointment with the ongoing issue regarding my membership (ID: 12868). Despite repeated follow-ups for the past five months, I have not been able to secure a single booking. Each time, I am informed that all locations across India are fully booked — which, frankly, is hard to believe for such an extended duration.

Whenever I call, your team advises me to send an email...
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Jitendra Gujrati
from Maheshwar, Madhya Pradesh
Jan 31, 2025
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urgent complaint regarding fraudulent membership and request for refund

Address: [email protected]

I am writing to formally lodge a complaint against Park Royal Holidays Pvt. Ltd., concerning the fraudulent practices I have encountered regarding my membership with the company. Below are the key details of my complaint:
• Membership ID: 14218
• Amount Paid: 95, 000
• Date of Membership Purchase: Nov-16-2024
When I signed up for the membership, I was promised a global booking service, which I was assured...
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A
AMBOJ KUMAR
Jan 13, 2025
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Membership

Dated: 11/01/2025
Subject: Follow-Up on Refund Request - Breach of Contract
Dear Park Royal Holidays,
I acknowledge your response to my previous correspondence regarding my request for a refund, but I must express my extreme dissatisfaction with your reply. Your attempt to justify non-compliance with the terms of our agreement based on "non-cancellable and non-refundable" policies is both unfounded and unacceptable.br...
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J
Jitendra00kumar
Dec 14, 2024
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Not Booking hotels When Needed

We are continuously following up for booking of holiday package they are rejecting saying that there is peak time you may please book after sometimes.

They are not giving us confirmation of any of the hotels...
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H
Har Eesh
Dec 5, 2024
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Booking

How this complain show resolved but still pending...
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H
Har Eesh
Dec 5, 2024
Dec 5, 2024
This thread was updated on Dec 5, 2024
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Not provide booking s

I hav almost two year complete they provide only four days Abhi manga sirf 2 days the Rahe hai fraud company hai...
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S
Siddharth Hirvaniya
from mehsana, Gujarat
Oct 13, 2024
Dec 14, 2024
This thread was updated on Dec 14, 2024
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Fraud and fake promises

Address: Ahemdabad s.g highway royal park holiday
Website: Royal park holiday.com

Do not answer a calls and bookings not provided anything service of booking...
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D
dhavalthaker
from Amreli, Gujarat
Oct 4, 2024
Oct 4, 2024
This thread was updated on Oct 4, 2024
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Cheating in service and booking

Address: Ahmedabad
Website: www.parkroyalholidays.com

This is Dhaval Thaker, Amreli
Mob [protected]
These guys of park royal holidays are big cheaters. At the time of selling the membership, they make fake promises and then at the time of booking show unfair excuses. They make you wait for two months and then do not provide the booking.

I am going to lodge complaint against it. If any one wishes, he can join with me.

Do not buy membership from these...
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K
karan modi
from Vadodara, Gujarat
Sep 24, 2024
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Booking service not provided

Address: WESTGATE BUSINESS BAY, B2- 504, Divyabhaskar Road, opposite andaz party Plot, Makarba, Sarkhej - d, Ahmedabad, Gujarat 380015

Park royal never provided booking services on desired date and also whenever we asked they denied on the location also and some time they said we don't have inventory....
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M
Minesh07
from Jamnagar, Gujarat
Sep 21, 2024
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Fraud Company -- Not Providing any kind of 4 5 star property any bookings

Address: Jamnagar

This is a fraud company operating all over India and is based in Ahmedabad.
I Purchased the 5 yrs domestic package in June 2022. since then i got just one booking from then onwards i didnt get anything.

First they will sell you package saying this is discounted price and we will give you 4 and 5 star property all over India on any peak season and you have to make payment right now so we are not able to read any terms...
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Y
YASHDEEP GUPTA1987
Sep 14, 2024
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Don't trust this company

I have been trying to book with these people for the last 8 months. I have given them 2-3 options, but every time they make excuses that the inventory is full or already booked. Now it's September, and my package will end in December. It seems like they are waiting for my package to expire so that they can use that as an excuse to deny my booking. I still have 8 nights left on my package.

I finally managed to get a booking...
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H
Har Eesh
Jul 7, 2024
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Against same prblm no provide booking
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    H
    Har Eesh
    Jul 7, 2024
    Dec 6, 2024
    This thread was updated on Dec 6, 2024
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    Not giving booking

    Fraud company...
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    H
    Har Eesh
    Jul 4, 2024
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    YAI company fraud hai
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      R
      Rpsingh015
      from Jalandhar, Punjab
      Jul 4, 2024
      Nov 30, 2024
      This thread was updated on Nov 30, 2024
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      Absolutely fake & fraud travel agnets

      Membership - 12868

      From the beginning, I was cheated with first booking, the Hotel was not paid for my stay & I had to pay for stay & later on, they paid the settled amount. It was really crazy experience.

      However, now i am trying to make reservations, as per them, all the hotels in india are sold out until September so reservations are possible, Is this kind of joke going on here. It’s really pathetic to...
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      A
      Jun 27, 2024
      Jun 24, 2024
      This thread was updated on Jun 24, 2024
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      Address: ahmedabad

      Membership ID: 12834

      I have been chasing these people from last 8 months and given them 8-10 options and every time they just make excuses of inventory full or allready booked.
      Customer care department is of no use they won't even reply properly.

      I will request everyone to not buy any services from ParkRoyalHolidays if you want your money to be safe.

      I am going to take a legal...
      Jun 24, 2024
      Updated by [email protected]
      Membership ID: 12834

      I have been chasing these people from last 8 months and given them 8-10 options and every time they just make excuses of inventory full or allready booked.
      Customer care department is of no use they won't even reply properly.

      I will request everyone to not buy any services from ParkRoyalHolidays if you want your money to be safe.

      I am going to take a legal action against them for fraud, not providing services, mental harassment, refuses to give service as what they offered while providing package

      i like to inform all of you pl dont trust park royal holodaye .
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        R
        Rushiraj Jani
        from Jamnagar, Gujarat
        Jun 19, 2024
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        fraud travel company. not providing full booking package as per your plan

        Address: B2- 504, Divyabhaskar Road , S.G highway, Ahmedabad-15 India
        Website: www.parkroyalholidays.com

        Membership ID: 13359

        For the past half year, I have been trying to reach out to these individuals, offering them 8-10 different choices, only to be met with excuses of a full inventory or prior bookings every time. They cannot fulfil the full 6N/7D International Holidays as promised in my package.

        The customer service team has been unhelpful, providing inadequate responses.

        I strongly advise NOT...
        +1 photos
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        R
        Rushiraj Jani
        from Jamnagar, Gujarat
        Jun 10, 2024
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        not providing any international holidays booking

        Address: B2- 504 , Westgate Business bay, opposite andaz party Plot Divyabhaskar Road, Sarkhej - Gandhinagar Hwy, Ahmedabad, Gujarat 380015
        Website: www.parkroyalholidays.com

        This company is engaging in fraudulent activities and has deceived its customers. I became a member in January 2024 and since then, I have been trying to book a 6-night/7-day international trip. From my initial booking request, I clearly stated that my travel dates and locations are flexible, and I requested a full 6-night/7-day international trip. However, in January 2024, their reservation team informed me that they would update me in March...
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        R
        Ramneeta
        May 23, 2024
        Jul 3, 2024
        This thread was updated on Jul 3, 2024
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        hotel services

        Address: B2- 504, Westgate Business bay, opposite andaz party Plot Divyabhaskar Road, Sarkhej - Gandhinagar Highway, Ahmedabad, Gujarat - 380015

        We have taken their membership and this is our ID: Jaspal13696. They agreed to provide us 21 nights in total for the tenure of 3 years but now they are just sending us irrelevant emails either about the 45 days period before booking or to wait till next month to get the venues.

        The salesman Chirag is neither answering any of our calls nor responding to the messages. The customer service is all unavailable. we made a payment...
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        Address: B2- 504 , Westgate Business bay, opposite andaz party Plot, Divyabhaskar Road , S.G highway, Ahmedabad-15

        Members experience team,
        My membership id - 11454

        My membership is showing inventory only in 4*/5* property only & complementary offer- "4 night 5 days complimentary Dubai/Maldives/Bali (any one) 2 way flight for 2 adults
        & with Breakfast and Dinner + Membership With Breakfast And Dinner".

        based on my discussion with Divyanshi/Juile/Dharanjay/Dharshan from last 2 years, since you are unable to...
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