Park Royal Holidays Complaints & Reviews

I have taken a package for 18 days in 03 years as per our requirement in up to 5 star categories hotel with breakfast and dinner facilities.
Tour company is provided me only 02 night stay till date and my package is going to expire in October 2026. every time they using there delaying attitude....

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I am writing to express my deep frustration and disappointment with the ongoing issue regarding my membership (ID: 12868). Despite repeated follow-ups for the past five months, I have not been able to secure a single booking. Each time, I am informed that all locations across India are fully booked — which, frankly, is hard to believe for such an extended duration.

Whenever I call, your team advises me to send an email...

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Address: B2- 504 , Westgate Business bay, opposite andaz party Plot, Divyabhaskar Road , S.G highway, Ahmedabad-15

Website: [email protected] [email protected] [email protected]

Name:- Jitendra Kumar
Membership ID:- 12276

Park royal never provided booking services on desired date and also whenever we asked they denied on the location also and some time they said we don't have inventory.

In 3 years membership already 2.5 years have passed and i have asked many times for booking but they always denied and only provided two night stay in 2.5 years out of 15 nights.

Now...

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Address: [email protected]

I am writing to formally lodge a complaint against Park Royal Holidays Pvt. Ltd., concerning the fraudulent practices I have encountered regarding my membership with the company. Below are the key details of my complaint:
• Membership ID: 14218
• Amount Paid: 95, 000
• Date of Membership Purchase: Nov-16-2024
When I signed up for the membership, I was promised a global booking service, which I was assured...

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Dated: 11/01/2025
Subject: Follow-Up on Refund Request - Breach of Contract
Dear Park Royal Holidays,
I acknowledge your response to my previous correspondence regarding my request for a refund, but I must express my extreme dissatisfaction with your reply. Your attempt to justify non-compliance with the terms of our agreement based on "non-cancellable and non-refundable" policies is both unfounded and unacceptable.br...

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We are continuously following up for booking of holiday package they are rejecting saying that there is peak time you may please book after sometimes.

They are not giving us confirmation of any of the hotels...

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How this complain show resolved but still pending...

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I hav almost two year complete they provide only four days Abhi manga sirf 2 days the Rahe hai fraud company hai...

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Address: Ahemdabad s.g highway royal park holiday

Website: Royal park holiday.com

Do not answer a calls and bookings not provided anything service of booking...

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Address: Ahmedabad

Website: www.parkroyalholidays.com

This is Dhaval Thaker, Amreli
Mob [protected]
These guys of park royal holidays are big cheaters. At the time of selling the membership, they make fake promises and then at the time of booking show unfair excuses. They make you wait for two months and then do not provide the booking.

I am going to lodge complaint against it. If any one wishes, he can join with me.

Do not buy membership from these...

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Address: WESTGATE BUSINESS BAY, B2- 504, Divyabhaskar Road, opposite andaz party Plot, Makarba, Sarkhej - d, Ahmedabad, Gujarat 380015

Park royal never provided booking services on desired date and also whenever we asked they denied on the location also and some time they said we don't have inventory....

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Address: Jamnagar

This is a fraud company operating all over India and is based in Ahmedabad.
I Purchased the 5 yrs domestic package in June 2022. since then i got just one booking from then onwards i didnt get anything.

First they will sell you package saying this is discounted price and we will give you 4 and 5 star property all over India on any peak season and you have to make payment right now so we are not able to read any terms...

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I have been trying to book with these people for the last 8 months. I have given them 2-3 options, but every time they make excuses that the inventory is full or already booked. Now it's September, and my package will end in December. It seems like they are waiting for my package to expire so that they can use that as an excuse to deny my booking. I still have 8 nights left on my package.

I finally managed to get a booking...

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Fraud company...

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3 Comments

Membership - 12868

From the beginning, I was cheated with first booking, the Hotel was not paid for my stay & I had to pay for stay & later on, they paid the settled amount. It was really crazy experience.

However, now i am trying to make reservations, as per them, all the hotels in india are sold out until September so reservations are possible, Is this kind of joke going on here. It’s really pathetic to...

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Address: B2- 504, Divyabhaskar Road , S.G highway, Ahmedabad-15 India

Website: www.parkroyalholidays.com

Membership ID: 13359

For the past half year, I have been trying to reach out to these individuals, offering them 8-10 different choices, only to be met with excuses of a full inventory or prior bookings every time. They cannot fulfil the full 6N/7D International Holidays as promised in my package.

The customer service team has been unhelpful, providing inadequate responses.

I strongly advise NOT...

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Address: B2- 504 , Westgate Business bay, opposite andaz party Plot Divyabhaskar Road, Sarkhej - Gandhinagar Hwy, Ahmedabad, Gujarat 380015

Website: www.parkroyalholidays.com

This company is engaging in fraudulent activities and has deceived its customers. I became a member in January 2024 and since then, I have been trying to book a 6-night/7-day international trip. From my initial booking request, I clearly stated that my travel dates and locations are flexible, and I requested a full 6-night/7-day international trip. However, in January 2024, their reservation team informed me that they would update me in March...

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Address: B2- 504, Westgate Business bay, opposite andaz party Plot Divyabhaskar Road, Sarkhej - Gandhinagar Highway, Ahmedabad, Gujarat - 380015

We have taken their membership and this is our ID: Jaspal13696. They agreed to provide us 21 nights in total for the tenure of 3 years but now they are just sending us irrelevant emails either about the 45 days period before booking or to wait till next month to get the venues.

The salesman Chirag is neither answering any of our calls nor responding to the messages. The customer service is all unavailable. we made a payment...

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Mainly, because of the last year purchase of membership of this company, till today thry have not booked any hotel, every time they tell me that the inventory is full. it’s totally fraud. Give me a suggestion why should I file a complaint?...

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4 Comments

I am really fed up from their services before that I already submitted complaints 3 times on your site and they request to post resolve with some negotiable promises bit again they garras me with their service I booked 1 day stay for family for may in March they said post before 45 days so I post accordingly and they said we gave you option in first week of April and now they said we have only 1 room foe 2 adults and without dinner even I...

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Park Royal Holidays Complaints & Reviews

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Park Royal Holidays reviews & complaints(160)

Package

Urgent concern regarding unavailability of bookings membership id: 12868

Regarding Not Booking Hotels when needed in three years duration

urgent complaint regarding fraudulent membership and request for refund

Membership

Not Booking hotels When Needed

Booking

Not provide booking s

Fraud and fake promises

Cheating in service and booking

Booking service not provided

Fraud Company -- Not Providing any kind of 4 5 star property any bookings

Don't trust this company

Not giving booking

Absolutely fake & fraud travel agnets

fraud travel company. not providing full booking package as per your plan

not providing any international holidays booking

hotel services

Fraud company totally

Fake promises and harrasing

Park Royal Holidays Complaints & Reviews

File a complaint to Park Royal Holidays

Park Royal Holidays reviews & complaints(160)

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