Park Royal Holidays — Refund money from park royal holidays Pvt ltd.

Address:	Park royal holidays Pvt ltd.sarkhej ahmedabad highway ahmedabad
Website:	www.parkroyalhilidays.com

I have already mailed to park royal holidays for charge back credit reference number but they still not provide the charge back credit in my credit card account
My bank is asking for charge back credit reference number but still i have not received chargeback credit in my creditcard account.so request for do the needful