Park Royal Holidays — Scan, do not pick up call

Those people do not pick up the phone
Whatever we do
Going to Goa gives 1 day if you book 4 day
Not giving an answer properly
After the booking is done, you will get a 1day hotel
Even if it was said 109 days ago
The policy has 45 days before
No reply from him
I want the money back!
Help me