[Resolved]  Paschimanchal Vidyut Vitran Nigam Limited — Regarding repeated receipt of Wong Generated Electricity (Excess Bill)

Address:

Gautam Buddh Nagar, Uttar Pradesh

Dear Sir, May we bring to your kind notice regarding the receipt of Wrong generated Monthly Electricity Bills of our residence D-99/B, Sector-15, Noida. We are facing a lot of problems due to repeated receipt of wrong bills, as enumerated under: • Sir, you will kindly see that in the Bill received for the month of October 2013, your concerned Deptt. has inadvertently charged for 160 Units, whereas the total units consumed in the October 2013 is 30 Units. Since, I was not at home for couple of months, my aged father has deposited the total bill amount of Rs. 2665/- vide cheuqe no. 906238 dt. 30.10.2013. • Similarly, in the Bill of November 2013 (Current month), the total Unit consumed is 53 units, however the concerned deptt has made it for 160 units . In addition to this, late payment charges of Rs. 4.26 was imposed, whereas you will kindly see that the bill of October month was paid on 30.10.2013 before due date. • Sir, it is to inform that due to non-working of meter for a long time, and upon our several requests, our old meter (No. M14101300EC243) was replaced with New Meter on 05.10.2013 (Copy of the Meter ceiling Certificate is attached). However, the concerned deptt. has not updated the records and our old meter no. is still appearing on the current Bills. • We are receiving the bills one or two days before its due dates, and it is becoming very difficult for us to pay on time due to time inadequate. Request to please instruct the concerned persons to deliver the Bill at least one week prior date of its due date. • Many times we do not receive the bills for days, on being asked, we are told to personally go to your respective office to collect the same. It is really upsetting and embarrassing. Sir, due to the above reasons, we are facing a lot of problems both financially and physically as the concerned deptt is charging over units every month. Hence, you are requested to kindly intervene and instruct the concerned persons to furnish the reasons for wrong generation of Bills and late charges. Also, please instructions may please be passed for adjustment of excess payment received by the concerned office with the current bills charges and resolve the issues at the earliest. Sir, your early intervention would be highly appreciated please. Regards, Surendra Singh C/o Govind Lal D-99/B, Sector -15, Noida Mob: [protected]