Paschimanchal Vidyut Vitran Nigam [Pvvnl] — Meter load

Address:

Muradnagar ghaziabad

I applied for my sanctioned load to be increased and two persons came to my house from hydel muradnagar saying you need to pay 1200 rupees and i did and then they told me i will be receiving an email receipt which I didn't neither my load has increased as the latest bill came and it is mentioned that the sanctioned load is still 2kw as it was before they came on 24 may and today it's 25 june and the person who came when I called him he still keeps on making excuses about why the receipt has not been sent and i will see the load change in next bill but it has already happened