Paschimanchal Vidyut Vitran Nigam [Pvvnl] — Severe powercut at night continuously from last three days

It's been three days already and power cut starts around 8.30pm then after 11.30pm we expect them to provide us electricity. But even though it's 12.12Am right now and we couldn't get electricity back at Radhey Shyam Vihar Muradnagar Phase 1, Ghaziabad..
Kids are crying like hell we people work in the office and not able to sleep at night.. what we are supposed to do now... you can do this power cut during the day time if that's required but don't do it at night.. let us sleep at least... What you people think before doing this... at least think of the children and let them take sound sleep too...
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Paschimanchal Vidyut Vitran Nigam [PVVNL] customer support has been notified about the posted complaint.
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    Paschimanchal Vidyut Vitran Nigam [PVVNL] Phone
    +91 81 3099 3674
    +91 12 1260 2821 (Helpline)
    +91 12 1264 9042 (Computer Room)
    Paschimanchal Vidyut Vitran Nigam [PVVNL] Address
    Victoria Park, Urja Bhawan, Meerut, Uttar Pradesh, India - 250001
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