Passport Office Amritsar — details and fingerprints taken of wrong person.

Address:Amritsar, Punjab, 143001

Dear sir/madam, my mother (Paramjit kaur) went for new passport application. She took token and when her name was called up at 1pm, another lady with name paramjit kaur sidhu went inside. The whole process was carried out with paramjit k sidhu. When it was 5pm they called where is paramjit kaur sidhu. My mother said i’m left but i’m not sidhu. Then they asked my mother to come and do the whole process.
After the process my mother said that my finger prints are not taken they said it’s not important.
With all this i have 3 complaints:
Firstly, instead of getting free in 15 minutes it took 6 hours. As they had to delete all information of wrong person and feed again for right person.

Secondly, as your employees said that fingerprints are not necessary so please explain is it not important.?

Thirdly, who is responsible for all this confusion and mistake and what if tomorrow there will be problem at airport or embassy regarding the accuracy of the personal details.

My email id is [protected]
Looking forward for your reply.

Thank you.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 


My Name is GAGANDEEP SINGH. My file number is AS[protected]. My submission date of passport 16/04/2018. I am not received my passport. please check my passport status and then inform me.. My contct number is [protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    By clicking Submit you agree to our Terms of Use
    Passport Office Amritsar
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    Passport Office Amritsar Phone
    +91 18 3250 6256
    Passport Office Amritsar Address
    2nd - 4th Floor , S.C.O. 110, Raj Tower, District Shopping Complex, Ranjit Avenue, Amritsar, Punjab, India - 143001
    View all Passport Office Amritsar contact information