Passport Office Bhopal — Old application/file number

Address:

33 Abhinandan Nagar, near shree sawariya sweets, indore, 452010.

I've applied for passport in 2014 but it got rejected, and after that i moved out of city and didn't applied again...i want to apply now but i dont have old application/file number, I visited RPO bhopal for it and they asked me to apply without mentioning old application number and if the PSK ask to close the old application then you come back here and we will close it... I'm asking why you guys not providing me the old application number... I live in indore and it's hard to travel to bhopal again and again... Please help me