Passport Office Chandigarh — service too poor

I came from jagraon just to change my birth place. I reached office at 10:00 am. First they told me to stand at enquiry counter no 7 (Though there are 8 counters but only counter 7 is working, no person on any other counter). After standing 35 mints in quee they told me to go to counter no 105. I reached there after waiting for my turn the empolyer told me to go to counter no 101. When i reached at 101 they give me turn number 38.. I waited for 2 hrs for my turn then the ips officer gave me permission and told me to go to counter no 10 now its 2 hrs since i am waiting for my file to be marked. The other people's file who came after me is getting marked before me and even if the person who is not present in office they wait for the person then mark next file. I am waiting from 4 hrs just for birth place correction still no one is seeking to work they are just too slow