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Passport Office Chennai Complaints & Reviews

passportindia.gov.in/AppOnlineProject/rpo/rpoPages/rpoChennai/chennaiRPO.html

2.5

Updated: Feb 25, 2026

Complaints 95

Resolved

47

Unresolved

48

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Passport Office Chennai reviews & complaints page 2

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Address: Vellore, Tamil Nadu, 632055

Respected sir,

I apply for passport one year ago but some problem in my tc, after then i cancel that application and again submit birth certificate in the place of tc. And right now past 9 to 10 months but not any response.
Please inform me why this delay and what is problem.

Given name, husna kowsar

File no ma[protected],

Date of birth 01/05/1982.

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Respected sir/madam,
I have applied for passport on[protected] at tambaram, chennai. I checked the status of the passport service, but yet it is showing as pcc is pending. I request here to take nesscery steps regarding this issue and help me to solve the issue as soon as possible.
File no. Ma[protected]
Name - thambuswamy dhanush raj
D. O. B[protected]
Contact number - [protected]

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Address: Kanchipuram, Tamil Nadu, 600097

Website: portal2.passportindia.gov.in

I had a bad experience in passport office tambaram psk. I visited to apply fresh passport, officer didn't accepted government issued aadhar letter, and also required at least two proof of address, just aadhar card is not enough. (After came home, no where mentioned in instruction that atleast 2 addrss proof required) he forced me to take a fresh print out of aadhar letter from the internet in the near by xerox shop only. He mean it to me to get print out only from the particular xerox shop. Why govt is spending money on delivering print out copy by mail. When passport higher official will take action on these kind of behavior?

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M

mariyam tahreen

from Jayamkondacholapuram, Tamil Nadu

Oct 3, 2017

I applied my son passport on 5/09/2017..still i didnt receive my passport...plz issue my passport as soon as possible...

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Address: 635751

Website: portal2.passportindia.gov.in/AppOnlineProject/secure/SearchArnAction

Hi,
I am sathiyavel c. I am applied passport on may 18. The interview was conducted on may 24. The police verification done on jun 4 by local police station but still my passport status was "pending for physical police 3 at respective thank under sp office district vellore". I inquired local police station (Vaniyambadi) they told my application sent to sp office on jun 5 but still my status same. I contact sp office they told, "we are not receiving my application still today"

Please find the details below,

File number ma[protected]
Date of birth 12/05/1993
Given name sathiyavel
Surname chandiran
Type of application normal
Application received on date 24/05/2017
Status pending for physical police verification at respective thana under sp office, district vellore

Please look on this and do the needful. If you need more details contact me.
Contact mail-id: [protected]@gmail.com

Thanks
Sathiyavel c

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Address: Chennai, Tamil Nadu, 600087

Website: passportindia.gov.in/AppOnlineProject/rpo/rpoPages/rpoChennai/chennaiRPO.html

I have finished my police verification on 11/06/2017 in r9 police station. But still my application status show its pending for police verification for weeks and there is no change in status. I have contacted police regarding the verification done, they said that the papers has been sent long back. This is my file no: ma[protected]. Kindly help me with this issue as there is no charity with my passport status.

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My old passport got expired & had applied for reissue Fileno:MA[protected] & my application was kept on hold mentioning that i need to produce the original copy of marriage certificate & i have unknowing filled in fresh form & scheduled appointment for 17th April 2017 Fileno:MA[protected]& my application is again kept on hold mentioning that i need to close my old application .Headquarters updated that my old application is not even forwarded to the head office, it is still in Ajimjikarai branch.

I paid twice for the reissue .. no one is responding to queries properly..

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S

srm2310

Apr 26, 2017

dear sir,

My name is Moorthy .Currently working in Abudhabi, i want to clarify two things, first, i want to add my wife name in my passport what are the documents requires, second my current passport was issuied at Abudhabi, i want to reneiw in india on my vacation, how many days it will take via Tatkal scheme

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Address: Chennai, Tamil Nadu, 600 002

Website: www.passportindia.gov.in/AppOnlineProject/rpo/rpoPages/rpoChennai/chennaiRPO.html

My daughter got other country nationality and I want to surrender the Indian passport. My case is bit complicated so before applying for surrender certificate I thought of clarifying my questions and the people in the passport office are rude and they denied to provide information. They are just telling that all the information are in online.. I do know that generic information's are online but nothing related to my case. I sent email to rpo.[protected]@mea.gov.in addressing "Shri P K Ashok Babu" and he didn't even bothered to reply to my email even after sending the remainders...

I am not sure how to proceed further...

Jan 21, 2017

Updated by Amala P My daughter got other country nationality and I want to surrender the Indian passport. My case is bit complicated so before applying for surrender certificate I thought of clarifying my questions and the people in the passport office are rude and they denied to provide information. They are just telling that all the information are in online.. I do know that generic information's are online but nothing related to my case. I sent email to rpo.[protected]@mea.gov.in addressing "Shri P K Ashok Babu" and he didn't even bothered to reply to my email even after sending the remainders...

I am not sure how to proceed further...

Below are the details of my case

My Daughter born in London but she is an Indian Citizen at the time of birth and we took Indian passport to travel to India. Later she got naturalized and got her British nationality but she is still in India with an Indian passport.

We recently applied her British passport and we got the same . Now we would like to surrender the Indian passport which in turn we can apply OCI card once we get the surrender certificate for her to stay further in India.

My questions are below

How long will it take to get surrender certificate once passport is surrendered?
What is the maximum time limit to surrender the Indian passport after acquiring foreign nationality?
Do I need to apply Indian visa for her in the mean time to stay in India???
Does parents to be present in person to surrender Indian passport?
Is scanned copy of the naturalization certificate is sufficient to surrender the Indian passport?

NOTE: She didn't travel to any country with the Indian passport once she got her naturalization.

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Address: Chennai, Tamil Nadu

Dear Sir,
Iam C.Sathishkumar currently residing at 2/40, Nadu street, Murukesan Cross, Karappakkam, Chennai. I llost my pass port near Karappakkam (OMR) chennai. while going for an interview.Please find my passport details below

Name : C.SATHISHKUMAR
Pass Port Number : G 2401013
Date of Expiry : 19/04/2017
Contact No : [protected]

Kindly acknowledge my compliant and help me to get the new Passport immediately

Regards
C.Sathishkumar

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M

malvin 2

from Chennai, Tamil Nadu

Feb 23, 2017

My payment status shows failed while applying passport online...when I would get my refund...ur contact details are busy and not responsible...to whom can I complain about this ...
Refund my amount

M

Md Naj

from Chennai, Tamil Nadu

Apr 3, 2017

My Name is Mohamec Najim My File No is MA[protected] I am passport applying 10 2 2017 my passport enquiry in 26 2 2017 but my password is not coming for me it is bending for the SP office cuddalore I have my password is soon

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Address: 608501

I applied passport in passport office at chennai (thambaram) on 11/07/2016 and police verification was done two week before, but yet know i didnt receive my passport.

File number ma[protected]
Date of birth 21/06/1986
Given name parveen begam
Surname mohamed farook
Type of application normal
Application received on date 11/07/2016

Status police report has been submitted by respective thana and is under review at sp office, district cuddalore.

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Address: 600093

Website: passportindia.gov.in

I'd applied for PCC through online and schedule the appointment also. According to the "Document Advisor" instructions, I carried the below documents.

1) Old passport in original with self-attested photocopy of its first two and last two pages including ECR/Non-ECR page and page of observation.

2) Proof of Present Address.

As per the appointment time, I went to PSK Saligramam and I waited for an hour in the queue. After some hours, I met the enquirer and provide the all documents, but they simply said to get the Medical certificate and Visa copy, then only we allowed to go inside of the Passport office.

I asked him, the Medical certificate and copy of visa are not mentioned in the "Document Advisor". For that they said, all the instructions were not mandatory to mentioned in the website.

If they not mentioned all the details means, then why they are maintaining the offical website ? why they are asking to schedule the appointment ?
Why they are provided the "Document Advisor" ?

I took leave for office on that day and spend half-a-day for passport office, but no luck to got the PCC.

The whole process is waste of time and money. This is not only happened for me. They send back lot of persons for the same reason.

Kindly take the necessary action and avoid these type of embarrassment in future.

Jun 30, 2016

Updated by Jude Alwyn Rex R Still not provided any solution for this complaint.

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Jude Alwyn Rex R

from Chennai, Tamil Nadu

Jun 7, 2016

Still not provided any solution for this complaint.

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Address: 600028

I, r. Subbulakshmi residing b2, rohini garden, r.A. Puram, chennai - 600028, have lost my passport no: n669520 issued on 13/04/1993 expiry on 12/04/2003 during the last year [1/12/2015] by flood i lost my passport.

Name : r. Subbulakshmi
Passport no : n669520
Date of issue : 13/04/1993
Date of expiry : 12/04/2003
Conduct no : [protected]

Contact address : b2, rohini garden, r.A. Puram, chennai - 600028,

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Address: 600078

Applie for reissue of passport on 1/4/2015 police verification completed but yet now i have not received passport My file No - MA[protected] DOB- 26/7/1973

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Address: Chennai, Tamil Nadu, 600084

Website: www.passportindia.gov.in/AppOnlineProject/popuponline/AttachmentAdvisorSub?subDocID=7001&

Hi, My wife went to Aminjikarai passport office for issue of new passport. She used my passport for address proof along with our marriage certificate. The officers didn't consider my passport for address proof. In the passport website mentioned below, 'Spouse's passport copy (First and last page including family details), (provided the applicant's present address matches the address mentioned in the spouses passport)' is mentioned. Link: http://www.passportindia.gov.in/AppOnlineProject/popuponline/AttachmentAdvisorSu...⇄ This has created lot of inconvenience. The officers were not sure though it was mentioned to them that spouse passport can be used as address proof.

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Address: Chennai, Tamil Nadu

Dear sir, my name is predeep.I had submitted my all necessary documents on 26/12/2012 at Regional Passport office Chennai.I have been looking my passport for the past 2 year.I had not received any response from Regional Passport office Chennai.I will ready to come Regional Passport office Chennai at anytime. I have been giving humble request to give my passport as soon as possible. Name :Predeep.p Passport mail no:[protected] Voter id number :UKX0333658 contact number :[protected] address :243 Narayanapuram JRS vill Alasanthapuuram post Ambular via vaniyambadi-635751 I have been thanking for earlier response. thanks p.predeep [protected]

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Address: Pondicherry, Puducherry

Respected Sir/Madam, I have applied for Renewal of Passport on 09/12/2014.Also I have surrendered all my certificates and they registered GRANTED in Thambaram Passport office. Name : Moussa Application Reference Number: 14-[protected]. File Number : MA[protected] The action is still under process.I couldn't get further information about my application. By the end of this month I need my Passport. So I kindly request you to track my application faster and help me to go abroad by renewing my application.

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Address: Chennai, Tamil Nadu

Dear Sir/Madam, As i applied fresh passport on 2nd Dec 2014, my police verification also cleared within 10days, but still i did't get my passport when i check my status it shown " Police Verification is not clear and application is under review at Regional Passport Office", when i called to police station where i went for verification there said sent already to passport office. but why still i am not getting my passport. i kindly request you to solve this issues at the earliest. File Number : MA[protected] Date of Birth : 29/04/1987 Given Name : USMAN GOYA Surname : MOULVI RAFEEQUE Type of Application : Normal Application Received on Date : 02/12/2014

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I applied for passport of type Tatkal and got all the documents verified on 19/11/2014 at passport seva kendra at Aminjikarai.Tatkal service which is supposed to issue within a week, but we never got it. After a week the police at our thana called up and asked us to come to the station (instead of they coming and checking) with all the documents, we went and submited. Every day we kept checking the online passport status it kept saying 'Police verification requires' After a week it changed that 'Its under verification'. it went on for 1 and half month and finally I got am passport issued on 31/12/2014. One and a half month for Tatkal?? seriously??terrible service. .What is the use of applying In Tatkal

Aug 14, 2020

Complaint marked as Resolved

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A

ank416

from Delhi, Delhi

Jan 5, 2015

I applied for passport of type Tatkal and got all the documents verified on 19/11/2014 at passport seva kendra at Aminjikarai.Tatkal service which is supposed to issue within a week, but we never got it. After a week the police at our thana called up and asked us to come to the station (instead of they coming and checking) with all the documents, we went and submited. Every day we kept checking the online passport status it kept saying 'Police verification requires' After a week it changed that 'Its under verification'. it went on for 1 and half month and finally I got am passport issued on 31/12/2014.

One and a half month for Tatkal?? seriously??terrible service.
.What is the use of applying In Tatkal

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Address: Chennai, Tamil Nadu

My application is received by the passport office on 29/11/2014. And my police verification got over on 04/12/2014 and my file No is MA[protected]. Still I didnot receive by passport. If I check for status it is same as it was on 1/12/2014 "Passport application is under review at Regional Passport Office". And if call to the contact number provided by customer care the line is always busy. Please help me in getting my passport and update the status too.

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Address: Chennai, Tamil Nadu

Dear Sir/Madam, I went to Saligramam PSK in Chennai to apply for passport on[protected] with the Address proof documents (Gas Bill, EB Bill, and HR letter of our company Dupont). After all verifications at the earlier counters, and in the counter A and after taken the photograph of mine they have informed me to check with the officials in the B block. When went and showed them the originals, that person told me that those are not the proper address proof documents. They need only Ration Card, or Voter Id, or Bank statement from nationalised bank. None of the other documents they are not accepting. Then i showed the list provided in the online application form i filled in which we have the list of the documents we need to carry as proof. They are not even ready to see the list and they are asking me to go out and bring the said document alone. When i showed the list from the online form, they were telling that online site is having some problem. How they can say that? Because we are applying in the online. The address i have shown is my own address which was bought in 2011 itself but i am unable to get the passport with that address. Please help in this.

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Address: Vellore, Tamil Nadu

My passport went back undelivered, what are the possible steps to regain that. as i already mailed RPO but no response till date and i am calling them but number keeps coming busy. my details of passport are as follows: Passport No.: M3051379 File No.: MA[protected]

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