To
The Regional Passport Officer,
Passport Seva Kendra, 24-A NCR Plaza, New Cantt Road, Landmark 1: Opposite Police Station-Hathi Barkala, Landmark 2: Behind ICICI Bank Main Branch, Dehradun
rpo.[protected]@mea.gov.in[protected]
Date: 14.11.2022
Good Morning !!
I am Neeraj Negi, I live in Roorkee, Uttarakhand. We have a Passport Seva Kendra in roorkee Post office, Civil Lives Roorkee, 247667.
I applied for my mother's and father's passports and made an appointment after waiting for 2 months on 8.Sept.2022. My parent's ages are above 50 years. They are Senior citizens.
When I applied for their passport it seemed there was some mistake in the education field instead of adding “7th pass and less†it got “10th and aboveâ€.
We had an appointment on 3.Nov.2022. It's Sad the roorkee PSK didn't check this and even didn’t ask for a high school certificate if it was written mistakenly.
My parents are senior citizens they didn't recognize this and Roorkee PSK forwarded this application to Police Verification.
Applicant Name:: RAJENDRA SINGH NEGI - File number: DD[protected]
Applicant Name:: LAXMI DEVI - File number: DD[protected]
So till this time, both applications was having this mistake of “High school and above†instead of 7th and less.
We got a call from Police verification and the verification was okay as we had all the documents from Address proof to Id proof.
But from Police verification, they told as we need a high school certificate as written in the application. I called the Passport helpline they told me that we don’t ask for any education documents if the applicate age is above 50 years old and they come under non-ECR automatically.
Besides this police, verification didn't go well. I have been told to contact Dehradun Regional office. Since then I tried to call at “[protected] “ 100th times no one picked up the call.
Its very frustrating and also I added it on Twitter no response from RPO Dehradun. This is the reason I am faxing this with my Father and Mother File no. I request you kindly check this matter and fix this and process our passport application.
My mother's health is not soo good to come there and my father already took 2 days' leave for all this.
Here is information about File no.
1)
DD[protected]
27/12/1965
RAJENDRA SINGH NEGI
Police Verification has been initiated and a request has been sent to JHABRERA Police Station,
2)
DD[protected]
04/02/1969
LAXMI DEVI
Police Verification has been initiated and a request has been sent to JHABRERA Police Station,
I look forward to your response. Let me know if you need any letter from them for anything I can speed post. I request you to check this matter and contact me.
Your Truely
NEERAJ NEGI
[protected]
[protected]@gmail.com
Passport Office Dehradun customer support has been notified about the posted complaint.