Passport Office Ghaziabad — Extreme Delay in processing of passport

I had applied for a reissue of passport in May 2022. My old passport had expired and there was a change in the address and spouse name.
I have been circling the passport office or enquiry office for last 10 months but my passport still shows under processing. Everytime they makeup stories and tell me to go home but nobody is able to give any proper reason as to why my passport is sitting in their office for 10 months straight. Horrible experience with them. They just can't process a simple request. I have lost all hope. Please please help me.
File no GZ[protected]
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    Passport Office Ghaziabad Phone
    +91 12 0270 1211
    +91 12 0270 0320
    Passport Office Ghaziabad Address
    CGO Complex-1, Hapur Road, Hapur Chungi, Kamala Nehru Nagar, Ghaziabad, Uttar Pradesh, India - 201002
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