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Passport Office Ghaziabad Complaints & Reviews

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Updated: Apr 2, 2024
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Passport Office Ghaziabad reviews & complaints(305)

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Its 5 weeks now and my PCC application status says “police report not clear” I never received a call or message or email for the reason of non-clear police report, tell me what should I do to get the PCC from MEA, RPO Ghaziabad office.
I had tried calling RPO Ghaziabad office contact number[protected],[protected], either they do not pick the call or they are busy.
I had tried to call Public grievances cell[protected],...
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Varsha1810
from Ghaziabad, Uttar Pradesh
Mar 10, 2023
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On hold without any reason

Address: Pacific Business Park, Block-A,, Link Rd, Sahibabad Industrial Area Site 4, Sahibabad, Ghaziabad, Uttar Pradesh 201010

We applied for reissue of passport of our son - Prakshaal Jain (File no. GZ[protected] dt. 06.03.023). While checking the status, we get to know that is has been put on hold without any communication.
We reached helpline number also but get no resolution.
Kindly resolve on priority...
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Mannan Huria
Feb 15, 2023
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Delay in Passport Processing

Dear Sir/Madam, I am writing this letter to inform about the delay in passport processing, which eventually affected the issue of passport. I am a resident of Abohar, District Fazilka, State Punjab, applied for a passport on 05/Dec/2022 have completed all the formalities by attending the passport office. And all police verifications and CID verifications done within 3rd week of January 2023. After which the passport not issued yet 24 days...
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Priya Subramaniam
Nov 21, 2022
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Passport pending at RPO ghaziabad

I applied my daughters passport on 29th dec2022 . Police verification is completed. I provided all the necessary documents, but still Sam seeing the status as the passport is under review in RPO Ghaziabad. Its been 2 months . She will be turning 18 on feb, but as she needs to go abroad and study so I applied her passport earlier. I told the passport officials about this . they were also ok but said it will take 45 days for the passport to...
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jv640
Aug 16, 2022
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Pending Police report verification at RPO

My passport status is stuck at this position for about 2 months now. "Police Verification Report for passport application is under review at the Regional Passport Office. Passport will be dispatched after Police Verification Report is found clear, subject to granting. The applicant would receive an sms/e-mail once the passport is dispatched".
I have contacted customer care and they suggest to call RPO Ghaziabad I have been trying to...
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Suraj singh1993
from Agra, Uttar Pradesh
Jan 20, 2022
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Why renewal passport is on hold

Address: Pura harlal
Website: Rpo ghaziabad

Sir
I Suraj singh work in merchant Navy. I was on board the ship when my passport expire . I could not signed off before expire because of COVID .My passport expire on 16 th Oct 21 . I signed off on 3rd nov from Japan they allowed us and they issued me a EC CERTIFICATE and I have old passport along with me. I applied for renewal of my passport on 6 dec 21 on psk center shahibada ghaziabad, I submitted all necessary documents along...
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Bushra begum
Mar 30, 2021
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Passport not issuer after police verification

Address: Passport Seva Kendra, Block-A Ground Floor, Pacific Business Park, Plot No 37/1, Site IV, Sahibabad Industrial Area & Passport Office, Hapur Chungi, G

Dear Sir, I had applied for the passport(normal) re-issue on 22/March/2021. My passport is valid until 2023 but had to apply for reissue because of some damage on the front page. Based on the rules mentioned on the passport office site, police verification is not required if the passport is under valid date.

Now the SP city office - Muzaffarnagar has cleared the verification but the passport site still shows pending police...
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Puneetrajput
from Noida, Uttar Pradesh
Jun 11, 2018
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two times penalty to closure of passport application

Address: Ghaziabad, Uttar Pradesh, 201010
Website: www.passportindia.gov.in

Hi,
I applied for passport in january 2017 as a student. That time i was searching a job. So police's verification couldn't done. Because i was not available on my permanent address at the time of verification so they charged 500/- penalty to close the gzbp[protected] file. And gave passport application closure letter which i attach with this mail.
I apply for a fresh passport as employee in august 2017. At the timing of documents...
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Pm92
from Meerut, Uttar Pradesh
Apr 2, 2024
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Address: Meerut

I have lodged my PCC request with PSK Ghaziabad on 12 March, however, there is no update on the status of the same. It's going to be almost a month now. I have trying to reach them on customer care; however, no one picks up the call or reply to emails. This is highly unprofessional and irresponsible behavior.

There is not a single govt department in India, which does its work with sincerity. thumbs down.
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    gargikul
    from Noida, Uttar Pradesh
    Mar 11, 2024
    Mar 11, 2024
    This thread was updated on Mar 11, 2024
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    I have submitted the TATKAAL request in February 2024 . On 4th March 2024 Police has submitted All the Report to RPO and it is still showing under Review by RPO & once printed will be ready to dispatch, but till date my passport is not printed nor dispatch and no message

    Called all below numbers every day from 10:00 AM till 4:00 PM .
    [protected]
    [protected]
    Thousand times, but no one answered till date.

    Can you please print & dispatch the passport at the earliest. Please humble request
    Mar 11, 2024
    Updated by gargikul
    Respected Passport Office - I have submitted my File under TATKALL For reissue & submitted all the valid documents, APO decided to go for POLICE VERIFICATION before issuing TATKAL for my current Address. As per the Acknowlegment receipt - Physical Police verification was already completed for my current address and was successfully done by the Officer in Charge by sector 113 Noida and since then it is pending with RPO Ghaziabad Hapur chungi for print . I wanted to bring this to your notice that it was tatkaal- Can you please help here what i can do to speed up this process or what else is required from my end by the PSK - I am happy to help & support in best possible manner. But applying under tatkal is not meeting the deadline and is going to impact my career growth.Please consider & let me know what else is required.
    Thank you, Law abiding citizen, & proud Indian Citizen
    GARGI Kulshreshtha
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      File GZ[protected], Abeer Kushwaha (8 years old), passport application was filled on October 30th, the police verification was completed on November 8th. Till today, the status shows verification pending. We even lodged a complaint to the helpdesk and were advised verification is still pending. While the polcie verification was completed for my son and myself, I already recevied my passport.
      For an 8 year old, what additional verification is pending. The RPO ghaziabad's contact number is continously busy and we are unsure how to escalate and get this sorted. It's more than a month and the status still shows verification pending, while the police officer confirmed he had already passed
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        joshipriya
        Nov 3, 2023
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        I recently became a citizen of Canada and therefore I applied for my Indian Passport surrender, Passport No. P1395896. This application was submitted on 20th June 2023. Normal processing time for this type of application is around 8 weeks. It had been over 18 weeks and I had yet to receive any update from the Toronto Consulate. Upon reaching out to them via email I learned that a stop was imposed by the RPO Ghaziabad office. I immediately sent an email to RPO Ghaziabad to ask for further clarification on the stop imposed as well as to update me on the timeline. However, no response has been received from them since then. I have sent subsequent emails as well but to no avail. Any further help from you in getting this resolved would be very much appreciated.
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          Shikhu Saxena
          Oct 4, 2023
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          Respected Sir,

          This is to humbly notify you that my name is Shikha Saxena and I applied for a new passport with the file number GZ[protected] .

          Now my current and permanent address is changed because of my marriage.

          Please close my passport application as soon as possible and acknowledge receipt of the same. I would be grateful if you could help me out.

          File Number - GZ[protected]
          Date of Birth- 02/04/1997
          ARN - 22-[protected]
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            harshtyagikkr
            from Muzaffarnagar, Uttar Pradesh
            Oct 3, 2023
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            Hi,
            I have applied for passport on March 2022 and everything got completed till May 2022 including police verification but still till now I didn't receive my passport.
            Please look into this matter and get it resolved soon.

            Thanks
            Harsh
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              Rishabh@1256
              Sep 23, 2023
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              I applied for passport on[protected]. And after apply verification done on[protected]. After document verification the police verification happened on[protected]. After verification of these documents. The passport is not receive yet.
              It's over approx 25 days but still not received.
              My file no. GZ04C[protected].
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                Suman1530
                Sep 21, 2023
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                Would like to know the status of my delayed passport application. The police verification was completed one month ago but still have not received my passport.Please issue passport urgently.

                Name: Suman Kumari
                Application Number : GZ[protected]
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                  Vanisha G
                  Sep 20, 2023
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                  Hello Sir,

                  I applied for my passport and the appointment was on 23rd August 2023.
                  After that Police Verification was done.

                  Now, When I'm checking my Passport application status it's showing under review at the regional passport office. I tried contacting office by calling on this number [protected] but no one picked the call. The file no is GZ[protected].

                  So can you please help and let me know why the process is stuck? Why my passport is not yet dispatched.

                  Please dispatch my passport as soon as possible I need it urgently.

                  Please do the needful at the earliest and let me know if you need more information

                  Regards,
                  Vanisha
                  DOB: 16th Jan 1997
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                    Rajesh Jadaun
                    Sep 18, 2023
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                    Address: Khairal 7 1/2 visa post roopnagar Dist- mathura Thana- Kosikalan

                    Good afternoon dear sir/mam.
                    I applied my PCC 17/7/2023. My passport verification done and police verification done. But still I do not get my PCC.

                    After that I applied my PCC 6/9/2023. My passport verification done and police verification done. But still I do not get my PCC.

                    Sir now you please tell me what is the way. I applied my PCC twice sir there is no response sir what i do i have not any way. Sir its double humble request please resolve my problem.

                    First file no- GZ[protected]
                    Second file no- GZ[protected]
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                      Bsjaka
                      from Bulandshahr, Uttar Pradesh
                      Sep 6, 2023
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                      Hey This is Naman,
                      I've came traveling a distance of 100+ km every single staff member is too good and frolic but the madam who is sitting outside who is giving Token and counter Number her behaviour is too too too much rude and abominable. She is threatening me to reject my Passport on a small argue. She is too rude and didn't have a sense of talking being a Government official you are for public and she is just rudest person at all. Also she argued me on marksheet photocopy the marksheet was of 2016 so it long and it's photocopy can't be done on A4 size paper and she is arguing that print it on A4 paper then when I say with simplicity she argued on me... No hate to anyone but she didn't deserve to be a Government official
                      Thanking you,
                      Naman
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                        Aug 18, 2023
                        Aug 27, 2023
                        This thread was updated on Aug 27, 2023
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                        R/Sir
                        l am from Haryana and I have applied for Reissue of my wife's passport and a fresh passport of my daughter in POPSK Baghpat (Ghaziabad RPO) UP on 27/05/23. But today even after 80 days our passport has not come to us while maximum time limit for issuing a passport is 30-45 days.
                        I have also complained about this on
                        CPGRAMS Portal and a grievance has also been posted on the passport website. But there is not any satisfied answer from them. When I inquired about this, I came to know that the Ghaziabad RPO do this with other state applications, they will keep the file of other state hanging for 3-4 months and after that they will reject it by putting any reason like address mismatch
                        Sir please take some action
                        Even I'm facing this issue. When I visited RPO Ghaziabad, I came to know they do this with every other state applicant. I have seen people closing their application after more than six months. NO response to complaints. Higher authorities should look into this asap.
                        [email protected]'s [Complaint's author] reply, Aug 27, 2023
                        They do this to every person of other states even I complained to national portal CPGRAMS but they didn’t do anything.
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