Passport Office Guwahati — issue of dispatching regarding my passport.

I have got the email on 7 august, 2018 that they are dispatching my passport. And when i try to track my passport is shows bag dispatched to chawngte s. O on 12 august, 2018 18:04:08 from aizawl and the destination is kamalanagar s. O but it cross nearly a month still it showing like this. Then i told to my friend to check for me on chawngte s. O post office and the kamalanagar s. O too but they haven’t found anything. My tracking number is pp[protected]in and my passport number is s1292105

Please help