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Passport Office Jaipur

[Resolved]  Passport Office Jaipur — police verification clear but passport application not granted

My mother has applied for passport on 04/01/2018 but till now status is not updated and police verification is also clear and successfully completed.
I had also complained on the passport website but no resolution is given.

Details are given below
Applicant name:-razia
File no:-jp01c[protected]
Date of birth :-11/11/1968.

Please take action and issue a passport soon.
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Mar 7, 2018
Complaint marked as Resolved 
Succesfully recieved passport on 1/3/18
Passport Office Jaipur customer support has been notified about the posted complaint.
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Comments

Sir
I applied tatkal passport and I received passport.
My police verification is done from local police station.

But on passport seva website status not update.

File no. JP[protected]
DOB . 22.08.1998
Manoj Kumar Mourya
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    +91 14 1270 2515
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    J-14, Jhalana Institutional Area, Jhalana Doongri, Jaipur, Rajasthan, India - 302051
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