Passport Office Lucknow — Complaint against file no.LK[protected]

Dear Sir,
This is to inform you that my file no.LK[protected] further action has been stopped due to previous file number not show during registration for this mistake, i went to the Lucknow passport office and gave the request letter 25 November 2020 so that i can take further action but no further processing has been done so far and when i spoke again at Lucknow Passport Office, they have called me back. i want to say one more thing. a lot of brokers stand outside the passport office Lucknow, who come and work with money. i refused to pay them. that is why my work is still pending. those people said this to me. if you give money, i will do your work done immediately. please help me. i an very upset.