Passport Office Madurai — I got my renewal passport, local police verified, can i travel immediately

Respected sir, I got my renewal passport, local police station verified, but i didn't get any messages about verification, so i called to madurai office, that time customer care people tell that "Passport is pending". I want to go immediate to abroad, so what i do...please help me my mail id is bharath.[protected]@gmail.com. Thanks, Bharath