[Resolved] Pavithrabandhan.org — poor service levels of matrimonial site

q402

Address:	Ahmedabad, Gujarat, 382350
Website:	www.pavitrabandhan.org

I have registered on pavitrabandhan.org for partner search. First of all they got my details from other matrimonial site and shared couple of good profiles with me. After their executive continuously kept following up for the payment and requested to pay 10000 for offline services and assured that they will share offline and online profiles after paying the amount. Once i paid 10000 rs. They shared me rm contact details and assured to provide profile details on every second day. I had requested them to share the contact details of profiles which they have shown before doing payment. After receiving contact details i came to know that given numbers were not correct. Apart from this, they are not sharing any profiles thrice a week as committed before getting payment.
Now, the situation is that i am not even able to login to their site. They don't have any particular contact details and no one is responding on the given numbers.

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Aug 18, 2017

Complaint marked as Resolved

Pavithra Bandhan customer support has been notified about the posted complaint.

Verified Support

Jul 18, 2017

Pavithra Bandhan Customer Care's response This is absolutely wrong response you have mentioned. you can check your mail ID and password you can reset using your email ID. For this silly things this is not the right way to complete.

Verified Support

Jul 18, 2017

Pavithra Bandhan Customer Care's response please mention you profile ID or mail ID to check the details. so please don't post wrong comment where in your service may gets stopped. So for improvise the quality of service you need to reply us on our mail ID: [protected]@pavithrabandhan.org for further assistance and mark this complaint as resolve once your login credential you get.

Jul 31, 2017

Updated by q402 Still it has been not resolved. I have already shared mail id and login credentials on the given mail id of [protected]@pavitrabandhan.org . But, still they are not reverting with password. Apart from this, password reset is not happening due to website error. Request you to please mail password details on my mail ID.