Pay Point India Network — Not giving any update regarding my case.

Address: Mumbai

Dear Sir/mam,
I want to take your serious attention to the online cyber fraud that happened to me on[protected] in the name of jio KYC which was all fake.Those fraudster had only single motive ie to deduct money from my account through their fraudulent ways.A total amount of Rs8500 was deducted from my account and upon knowing while passbook entry, I got to know that those fraudsters had used my money at ECOM PAY POINT INDIA NETWORK. I can also give you the relevant proofs of this. That transaction is not done by me. I have called on pay point India customer care number also, but they are resolving the matter, even they are not taking this case seriously. I have a humble request to you to please resolve this case as soon as possible. They are delaying this resolution process. It should not have been delayed. I just want recovery of my money which is still stuck in the company. They must resolve this case and revert my money to me. I want my money back at any cost. They are deliberately delaying the resolution process. Sr Executive is not talking to me. Every time a customer executive says, we will arrange a call, we will give you an update via mail, but in reality, they have done nothing in this case.