Pay Point India Network — Not giving any update regarding my case.


Dear Sir/mam,
I want to take your serious attention to the online cyber fraud that happened to me on[protected] in the name of jio KYC which was all fake.Those fraudster had only single motive ie to deduct money from my account through their fraudulent ways.A total amount of Rs8500 was deducted from my account and upon knowing while passbook entry, I got to know that those fraudsters had used my money at ECOM PAY POINT INDIA NETWORK. I can also give you the relevant proofs of this. That transaction is not done by me. I have called on pay point India customer care number also, but they are resolving the matter, even they are not taking this case seriously. I have a humble request to you to please resolve this case as soon as possible. They are delaying this resolution process. It should not have been delayed. I just want recovery of my money which is still stuck in the company. They must resolve this case and revert my money to me. I want my money back at any cost. They are deliberately delaying the resolution process. Sr Executive is not talking to me. Every time a customer executive says, we will arrange a call, we will give you an update via mail, but in reality, they have done nothing in this case.
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Pay Point India Network customer support has been notified about the posted complaint.
Complaint comments 


Dear Team,

We have forwarded the details to the concerned department and are taking follow-up with them. Will update the status to Ms.Anubuti, once we get the response from them.

We also informed the same to Ms.Anubuti.
Dear Sir/Mam,

I am Anubuti Khazanchi, I want to mention that, I just had a phonic conversation with your Sr.Executive Revathi mam today and I want to convey that, please find out that particular account in which this amount of Rs8500/- has been transferred through fraud and immediately block that account and summon that person and ask him to appear in front of the bank and send him behind the bars. Because these kinds of fraudsters should not be set free. They must be sent to jail as soon as possible. As they can do fraud with other people also and loot their hard-earned money. Please, I urge you to take needful action in the matter and kindly recover my money back.

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