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Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
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60%
Complaints
3759
Pending
436
Resolved
2133
7th Floor, Pearl Tower, Plot No 51 Institutional Area, Sector 32, Gurgaon, Haryana, India - 122002
PayU is a payment aggregator that helps merchants and customers to do online transactions. It is a merchant who delivers the services and gives refunds/replacements as per their policy in case of any issues.
For any concern regarding, delivery of the product/Payment receipt/Cancellation/Refund, you are requested to contact the merchant directly with Merchant Order Id in order to get the status at their end.
Regards,
Team PayU