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PayUMoney Complaints & Reviews

3.1
Last updated Sep 25, 2022
Complaints 3555
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PayUMoney reviews & complaints(3555)

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Hdidh
PayUMoney customer support has been notified about the posted complaint.
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    Skishd
    PayUMoney customer support has been notified about the posted complaint.
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      On our website, a customer made a purchase of Rs 72'000 using payu under TRANSACTION. # [protected] DT. 20 AUGUST 2022. The goods were shipped and delivered to the customer and he's happy using the product. My merchant ID with payu is 4799027. its over a month now and despite the repeated emails to payu, am not recieving my money....
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      Transaction id-[protected]. done by me on 24 September 2022. Seems to be a fraud transaction .I need my money refund, pls .contact me and resolve the issue immediately.

      Rajat bhardwaj
      [protected]...
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      Order deliver...
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      Sir
      I have been cheated by this account and I have not been given any kind of service get my money refunded...
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      Hi,

      Payu is holding my settlement and saying suspicious transaction. I just asked them to refund the transaction amount 49977 regarding transaction I'd [protected].

      Now my customer is demanding the refund. But Payu is not processing it for so long and not replying to my messages too....
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      PayUMoney — Need Payment Receipt/confirmation/Refund - Issue not resolved

      I'm unable to get the UPI id, and Merchant ID. It's showing as protected in above your response. unable to get the ID which you given in response, more over the issue not resolved so how can you mark it as resolved. Merchant says they did not received the amount, for the proof we are requested you to provide the successful transaction via PayU Id receipt/invoice . please send that to email: [protected]@gmail.com. or you can send in this. they...
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      We had completed the due kyc process and started using payu. However they put our settlement on hold stating website is missing certain important links which we updated and informed them vide ticket no. VQ[protected]. The due date for the ticket is long over but there is no revert from payu. Their executive does not answer calls or respond to emails. Our Rs. 30, 000 is stuck for more than a month...
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      I didn't receive bgmi uc which I paid rs250. I want 250 to refund....
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      Order has been placed (transaction ID[protected] to merchant called Bharat thro payu on 3rd Sep 2022 and later weight charges of Rs 2000 (as asked by merchant for heavy goods) thro payu again on 5th Sep. However, contrary to their claims of 3-5 days express delivery by merchant on his website, till date, they have delayed it with reasons like customs issues etc. Although I am getting replies from them, product hasn't yet come. Merchant bank...
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      You bloody ### I will order the dress and I will the pay the GP 746₹ you did not Give the Dress if you will not give the dress i will submit to consumer court and I will take the action about this dress piece if you are not reply in the today's I will register the case already I have completed 3 4 times this is the last warning from me if you not reply for my request I will raise the CONSUMER COURT CASE and I will give...
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      Hi Team - VI recharge done thru PAYUMONEY on 24th July 2022 for Rs.763/- was not credited to VI. Checked with HDFC bank said amount was debited with payumoney. Also I didn't received the refund within 48 hours. Cheque/ref#[protected].Please check and refund the money to my account. HDFC account# [protected], IFSC code - HDFC0000386.Thank you....
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      Beware, merchants, pay u money is a fraud payment gateway. I have an account with payumoney. my customers paid 5000 rs through pay u money payment link on the date of 7 September 2022. but they have not settled my money yet. please help me to get my money into my bank account.
      Details as below-
      Payumoney Transaction Id- [protected].
      my name- Pratik balu bhujbal
      mail id- [protected]@gmail.com
      phone no.-...
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      We have raised several tickets over the last 7 days to complete our website verification. There has been no communication from your team so far. You have also not settled any amount that has been credited in the PayU account. Ticket screenshots below...
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      This is regarding the payment error I faced while registering for the IIM CAT 2022. I made a UPI payment for the same which was unsuccessful but an amount of ₹2300 was deducted from my bank account. Later on, I had to make a new transaction again by another payment gateway in order to complete my application form.

      Particulars of the payment which was unsuccessful are as follows:

      Name: Omesh Negi
      UPI...
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      I have paid 150 rs to https://ucbgmicenter.com/main.html#
      To buy uc but still I didn't get any uc or my money back...
      +1 photos
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      Dear Sir,
      I made an online purchase using PayU on the 9th September, 2022. But neither the shop got the money nor the money credited back to my account. The sms I got regarding that is as follows:
      "
      Transaction No. [protected] for Rs 3252.00 done for 4TWENTY LIFESTYLE LLP has succeeded Team PayU"

      Since the purchase got aborted, you may refund the amount to my account as soon as possible.
      K. Saseendranbr...
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      Dear Sir,
      I made an online purchase using PayU on the 9th September, 2022. But neither the shop got the money nor the money credited back to my account. The sms I got regarding that is as follows:
      "
      Transaction No. [protected] for Rs 3252.00 done for 4TWENTY LIFESTYLE LLP has succeeded Team PayU"

      Since the purchase got aborted, you may refund the amount to my account as soon as possible.
      K. Saseendranbr...
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      I am a housewife and doing lots of hard work i am earning a small amount in such a costly metro city but payu ruined my all dreams.

      I have already raised query for my problem multiple times on payu help but no response from last 15 days they hold my transaction payment and not refunding it to my student.

      I have told them to refund the amount to payee as he dont want to continue the classes.
      I have received...
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