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PayUMoney Complaints & Reviews

3.1
Last updated May 15, 2022
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PayUMoney reviews & complaints(3388)

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Hello I'm a merchant with payu money from last one year but now from last week I'm facing an issue in payu dashboard I have get en error and asking to rectify my website and my payment is on hold . I have checked that my website and requirements of payu for website and everything complaint with payu so i tried to submit a detailes again but their is no submit button . So, I have raised a ticket but my tickets is CLOSED WITHOUT RESPONSE after...
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Merchant id : 8192395

From last week payu has put my sattlement on hold
Hold Amount is 7000

And showing an error message that :
There is some issue with the website details you submitted. Kindly rectify them to receive settlement in your account

But my website contains everything as mentioned i am using payu since last year and now suddenly its happen
And when i go to rectify it there is not any option to upload

Then i raised a ticket regarding this but
Without any response my ticket has been closed 😞

I am Very very disappoint to payu support service
PayUMoney customer support has been notified about the posted complaint.
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    I booked ola scooter few months ago. Now i cancelled the booking. They initiated refund and got link for update my payment details via payumoney.. I updated my upi id on payumoney and they ask for otp. I submitted but they told its wrong. And after that the link is expired. They dont even contact me after the issue. There is not have any options to contact them. Not supporting mail id or contact number...
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    Main Kafi Din Se Mel kar raha hun meri problem solve Nahin Ho Pa rahi hai mera Paisa Mere account mein settlement karo hold per so ho raha hai Mera account Sahi karo hold show kar raha hai amount Mera...
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    Mera amount hold per Shauk kar raha hai nikal Nahin raha hai please help karo Kafi din se pareshan hun mera Paisa nikal Jaaye Mere account mein settlement karo
    PayUMoney customer support has been notified about the posted complaint.
    Mera amount fansa hua hai aap Logon Ko Kafi Din Se Mel kar raha hun ID proof de raha hun Fir Bhi problem solve Nahin ho rahi hai

    Hi! Apologies for the inconvenience if something went wrong. Request you to raise your concern via help.payu.in and our respective team will assist you with your query.
    Beena aray's [Complaint's author] reply, May 11, 2022
    Abhi bhi Mera amount hold per dikha raha hai mere account mein settlement Nahin Ho Paya Hai help
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      Diamond does not came to my account
      PayUMoney customer support has been notified about the posted complaint.
      Hi! Apologies for the inconvenience. Request you to share your contact number and email id used during this transaction along with the screenshot of transaction details (Transaction id, amount and date) via help.payu.in and our respective team will assist you with your query. Regards, Team PayU
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        I didnot get order no after payment
        PayUMoney customer support has been notified about the posted complaint.
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          Https://coredecore.myshopify.com/ from this website fraud happened don't know what to do...
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          2 transactions were made to the website published by Shopify by the name of Core decor.
          Transaction No. [protected] for Rs 499.00 done for BHAGIRATHBHAI NANKUBHAI JAISVAL has succeeded from payu team

          Transaction No. [protected] for Rs 499.00 done for BHAGIRATHBHAI NANKUBHAI JAISVAL has succeeded from payu team

          The site is malicious and deceptive. I'm a serving ARMY OFFICER and I expect legal action against the individual(s) for which the details are required. Please do the needful.
          PayUMoney customer support has been notified about the posted complaint.
          Hi! Apologies for the inconvenience. Request you to share your contact number and email id used during this transaction along with the screenshot of transaction details (Transaction id, amount and date) via help.payu.in and our respective team will assist you with your query. Regards, Team PayU
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            I ordered eyeglasses from eyemyeye and it eas not upto mark so returned it.. On 3rd May 2022 after returning i got mail that refund has been intiated and at night arounf 11 pm atvthe dame date i got mail from payu that they successfully refunded money to the source account but for my kind information when i checked my bank account there was not a single penny regarding this order, don't know why. So i'm requesting the comoany tobplease refund...
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            I had placed an order on www.skechers.in on 01/May/2022 Transaction ID: TXN[protected] for a shoe and paid through my Card of amount Rs 3, 711.6 but the payu money payment gateway in midway showed error and the order was not placed and my money got debit from my account. I would like to resolve this matter at earliest by either placing my order or refund the amount....
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            I did not get the ticket of Mehtab bag monument of Agra. But money deducted from my account on 1 may 2022 at 11:05. Money deducted from mahi.[protected]@oksbi to asimustsee.[protected]@icici. Pls refund my money. Thank you....
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            Appling for renewal of driving license in.. Andhrapradesh govt website https://aprta.epragathi.org/.. transaction no=[protected]UPI) and[protected] where application n0 = AP[protected]DL... Amount deducted twice for single application as rs=1560(paid from UPI) and
            rs=1560 (from icici) deducted as it showed try again that`s why i tried again it was successful later recved sms as amount deducted for 1st and 2nd transaction also...
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

            PayUMoney — My payu settlement hold is not removed

            My PAYU merchant id 7333271

            Dear PAYU team,
            Our company has lost all trust in you. We even doubt are you people fraud.
            I raised a complaint of settlement hold 1 month back. I submitted all the documents that PAYU team requested me. Also I gave approval for refund also.
            I received message from PAYU (screenshot attached below) saying "your request is already forwarded to concerned team and same will be completed...
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            My payu merchant id 8551966
            On 25/04/2021 I received our 2nd settlement through the payu payment gateway. But they put these amounts on hold. So I try to reach customer care but no response....
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            I will like to report a case which happened today with me where the fraudster presented themselves as MXTAKATAK representative and took my 20, 000/- from paytm wallet my paytm orderid is [protected] dated 25th April 2022
            time 2:39 PM wallet ref no [protected]

            payment was credited to Paupayments private limited but unable to track the name of account holder his phone number through which he contacted me is [protected]...
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            Hi Team,

            This is to bring your attention to multiple fraud transactions that happened from my Paytm postpaid accounts (Mobile No-[protected] or Email [protected]@gmail.com ).

            Below are the transaction details.
            1) transaction ID:[protected], Amount: 976, Date of transaction: 30 march 2022
            2) transaction ID[protected], Amount 699, Date of transaction: 02 April 2022
            3) transaction...
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            To PayU Nodal Officer Subject:- Complaint about an unauthorized transaction Respected sir/madam, This is to inform you that my name is Atulkumar Solanki and I hold a salary account in axis bank. My account number is xxxx59 and I have also a My Zone Credit Card from axis bank. my credit card number is xxxx xxxx xxxx 6660, I am working in health department in Government of Gujarat as a multi purpose health care worker. recently I served the...
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            A payment of 1999 was made from my account at 1:11 pm of 21 April to payU payments pvt ltd, transaction id is[protected] on google pay. The site or merchant for which the transaction was made is false, complaint was made to PayU but no action has been taken. PayU should revert the money and taken action against the fake merchant on its platform.
            PayUMoney customer support has been notified about the posted complaint.
            Hi,

            We are unable to trace any transaction with the provided details. Please share the below details with us via https://help.payu.in/ and we shall assist you further.

            • PayU, Merchant and Bank reference number.
            • Scan copy of bank statement indicating the debit for the required transaction.
            • Transaction date along with the amount.
            • Email id or phone number used for processing the transaction.
            • First 6 and last 4 digits of your card.
            • UPI / VPA if any used

            Regards,
            Team PayU
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              My little brother played amount Rs.138 rupees simply tagz mobile phone gimbal and this transaction No.Transaction No. [protected] for Rs 138.00 and his name is DRONACHARYA ISHVERBHAI PATEL plssz look forward for this fraudster thanks.....
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