PayUMoney
PayUMoney
Customer satisfaction rating: 62%
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3110
COMPLAINTS
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PayUMoney Customer Care

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Address
7th Floor, Pearl Tower, Plot No 51 Institutional Area, Sector 32
Gurgaon
Gurgaon District
Haryana
India - 122002

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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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62%
Complaints
3110
Pending
236
Resolved
1855
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

PayUMoney Complaints & Reviews

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I have logged into tirupathi darshan website to book darshan tickets. I made a payment of rs.8286.25 for 7 tickets. Through...
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I placed an order on 23rd October 2021 on Zara. Few minutes later I canceled the order. I received a mail from PayU saying...
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Hello Payumoney i am Shakeela lone I made a Transaction on 6 April2021 Of RS 6000.
Because I Trust Your Platform For Recharge An Application name powerbank now the application is closed & i dont get my refund from that i paid via instant global debit card help me please to get my money back on my bank account as soon as possible .Thank you
regards Shakeela Lone
PayUMoney customer support has been
notified about the posted complaint.
PayU is a payment aggregator that helps merchants collect payments online. Please contact the merchant or your bank for refunds/replacements or any other service related issues. Stay Safe, PayU.
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    I've ordered from https://womentopshubs.co.in on 14 October 2021. I've recieved confirmation message for payment and nothing...
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    I have raised this concern with payumoney for over a month now, and still it is unresolved. The help center is the most pathetic...
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    My settlement is on hold for a month due to "risk transaction". I have provided invoice and shipping awb no.. please find...
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    Contact no :[protected]
    Mail id: [protected]@gmail.com

    Below msg got for amount debited:

    929387...
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    My credit card amount gets debited via payu payment gateway . Please refund my money
    PayUMoney customer support has been
    notified about the posted complaint.
    Hi! Apologies for the inconvenience. Request you to share your contact number and email id used during this transaction along with the screenshot of transaction details (Transaction id, amount and date) via help.payu.in and our respective team will assist you with your query. Regards, Team PayU
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      In reply to my previous msg,

      Thanks for showing interest,

      U have asked the id, which is, tra...
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      Please provide PayU transaction ID.

      I had transacted on Komparify.com using Payzapp on 15.10.2021 10:15AM....
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      Hii. My money is not yet settled to account and everytime i get this message

      You have already created a ticket regarding the same issue category and sub-category with ticket ID: HX[protected]

      Kindly help. My 2000/- are not yet settled
      PayUMoney customer support has been
      notified about the posted complaint.
      Hi! Apologies for the inconvenience if something went wrong. Request you to raise your concern via help.payu.in and our respective team will assist you further with your query.
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        My payu merchant id is 8319855.

        On 19/10/2021 i received 500 Rs. money through the payu payment gateway. But...
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        Rs. 299/- paid on 29 th October 2021 to silverstore. in for dryfruits. Payment goes to Hareshkumar Himatlal Dave as per email.
        no response from merchant till date. Please
        enquire and inform updates if any.
        PayUMoney customer support has been
        notified about the posted complaint.
        Hi! Apologies for the inconvenience. Request you to share your contact number and email id used during this transaction along with the screenshot of transaction details (Transaction id, amount and date) via help.payu.in and our respective team will assist you with your query. Regards, Team PayU
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          Sir,
          I made a payment some day ago in ebharat site via pay u money, regarding hsrp plate, some day later i haven't got any sms or mail or any information about my hsrp, is this site is fake ?how any one can make the site and receive the money via pay u money, after all its ur duty to check the authenticity of site, i m complaing to get my money ie 475rs back to my wallet, plz help me to get, make strict action to block and punish the owners of the site.

          Thanks,
          Vinay
          Kndly mail me -vinay1.[protected]@gmail.com
          PayUMoney customer support has been
          notified about the posted complaint.
          Hi, we are here to help you. Please help us understand your concern along with the needful PayU Payment ID for assistance.
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            I was charged 5 times while booking taj tickets on asi.payu but no ticket is generated
            PayUMoney customer support has been
            notified about the posted complaint.
            Hi, please help us with the needful PayU Payment ID for assistance.
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              I have ordered wireless headphone 5 days ago.but i didnt get any response from company, i only got a msg of transation id [protected] please help me
              PayUMoney customer support has been
              notified about the posted complaint.
              Hi! Apologies for the inconvenience. Request you to share your contact number and email id used during this transaction along with the screenshot of transaction details (Transaction id, amount and date) via help.payu.in and our respective team will assist you with your query. Regards, Team PayU
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                Sir I purchased BC coins in pubg lite game but it is not added to pubg lite account can you please help in this matter
                Thanking you sir
                PayUMoney customer support has been
                notified about the posted complaint.
                Hi! Apologies for the inconvenience. Request you to share your contact number and email id used during this transaction along with the screenshot of transaction details (Transaction id, amount and date) via help.payu.in and our respective team will assist you with your query. Regards, Team PayU
                Vinodurga's [Complaint's author] reply, Oct 14, 2021
                Order number: 9387
                Transaction amount :169 rupees
                Date : October 13th 2021
                Vinodurga's [Complaint's author] reply, Oct 15, 2021
                +919959180372
                [email protected]
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                  On[protected], Rs. 4650/- were paid by me through Payumoney portal of BPMS Pvt. Ltd. New Delhi (www.mybpms.in). Rs. 9.44 were...
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                  My complaint lodged on 11.10.21 with ticket id: XH[protected] has been closed successfully WITHOUT ADVISING ME ACTION TAKEN OR ENSURING REFUND OF AMOUNT/DELIVERY OF THE PRODUCT. NO CONTACT DETAILS OF SUPPLIER HAS BEEN GIVEN AS REQUESTED.
                  PayUMoney customer support has been
                  notified about the posted complaint.
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                    This is with reference to the subject that I J RAJARAM, I have made payment to Professional Tax ( Andhra Pradesh ) for September...
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