Paybackbazaar.com — Bill payment failed but amoutn debited refund the amount rupees 400

Address:

Coimbatore, Tamil Nadu, 641103

Sir,
Aircel Postpaid Bill payment rupees 400 transaction failed for Transaction ID: PBCC868AEAD0DF4446AEB1972C0BD84240C0 and Order ID: #PBIN848881 on Friday, August 12, 2016 4:43 AM but the amount rupees 400 debited from my Credit card account and the failed transaction amount rupees 400 added in Paybackbazaar wallet . For the past 12 days trying to do the bill payment and Prepaid recharge and DTH recharges but all the transaction got failed. If you are not able to fix the issue for bill payment/DTH recharge/Prepaid recharges, please refund the amount rupees 400 back to original payment mode immediately.

More than 10 emails sent to Paybackbazaar support team still no responses received