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Aircel Customer Care
Aircel Ltd.
| Webpage: | www.aircel.com |
Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II Gurgaon Gurgaon District Haryana India - 122002 |
Customer Care Phone Numbers and Contacts
Phone:
516
222
225
105
167
93
144
99
Fax:
Fax:
+91 12 4429 0524
+91 11 2699 0095
+91 22 4260 6070
+91 20 4140 6699
Additional info
Hyderabad
No.8-2-681/3A & 8-2- 681/3, Lakshmi Cyber Centre, Road No.12, Banjara Hills, Hyderabad - 500 034
+91 40 6554 1234
New Delhi
A44, Mohan Cooperative Industrial Area, Near Haldirams, Mathura Road, New Delhi – 110 044
Tel: +91 97 1609 9999
Fax: +91 11 2699 0095
Bangalore
No.8-2-681/3A & 8-2- 681/3, Lakshmi Cyber Centre, Road No.12, Banjara Hills, Hyderabad - 500 034
+91 40 6554 1234
New Delhi
A44, Mohan Cooperative Industrial Area, Near Haldirams, Mathura Road, New Delhi – 110 044
Tel: +91 97 1609 9999
Fax: +91 11 2699 0095
Bangalore
69/1, Golden Millennium 4th Floor, Millers Road, Vasanth Nagar, Bangalore - 560 052
+91 88 9204 1111
Mumbai
Opus Centre, Opp. Hotel Tunga Paradise, Road No : 47, MIDC, Andheri-Kurla Road, Andheri East, Mumbai – 400 093
Tel:
+91 97 6809 9990
+91 22 4260 6240
Fax: +91 22 4260 6070
Pune
CommerZone, 144 / 145, 2nd Building, 6th Floor, Ashok Samarth Path, Yerwada, Pune – 411 006
Tel: +91 20 4140 6666
Fax: +91 20 4140 6699
Chennai
4th Floor, Spencer Plaza, No.769, Anna Salai, Chennai – 600 002
Tel: +91 44 4228 0000
Fax: +91 44 4228 0123
Kolkata
Globsyn Crystal Building, 3rd Floor, Block EP, Plot - 11 & 12, Sector-V, Salt Lake, Kolkata - 700 091
Tel: +91 98 0459 8045
Fax: +91 33 2357 4236
Coimbatore
No.114, 2nd Floor, Sri Arthanari Towers, Race Course Road, Coimbatore – 641 018.
Tel:
+91 42 2650 2583
+91 42 2650 2683
Fax: +91 42 2427 0170
Ahmedabad
B-1005, 10th Floor, Narnarayan Complex, Opp. Ganesh Plaza, Nr. Navarangpura Bus Stand, Ahmedabad – 380 009
Tel: +91 79 6513 3001
Fax: +91 79 4007 5340
Ernakulam
3rd Floor, RR Arcade, Geethanjali Bus Stop, Thammanam Post, NH By-pass, Ernakulam – 682 032
Tel: +91 48 4419 0000
Fax: +91 48 4419 0350
View More Information... +91 88 9204 1111
Mumbai
Opus Centre, Opp. Hotel Tunga Paradise, Road No : 47, MIDC, Andheri-Kurla Road, Andheri East, Mumbai – 400 093
Tel:
+91 97 6809 9990
+91 22 4260 6240
Fax: +91 22 4260 6070
Pune
CommerZone, 144 / 145, 2nd Building, 6th Floor, Ashok Samarth Path, Yerwada, Pune – 411 006
Tel: +91 20 4140 6666
Fax: +91 20 4140 6699
Chennai
4th Floor, Spencer Plaza, No.769, Anna Salai, Chennai – 600 002
Tel: +91 44 4228 0000
Fax: +91 44 4228 0123
Kolkata
Globsyn Crystal Building, 3rd Floor, Block EP, Plot - 11 & 12, Sector-V, Salt Lake, Kolkata - 700 091
Tel: +91 98 0459 8045
Fax: +91 33 2357 4236
Coimbatore
No.114, 2nd Floor, Sri Arthanari Towers, Race Course Road, Coimbatore – 641 018.
Tel:
+91 42 2650 2583
+91 42 2650 2683
Fax: +91 42 2427 0170
Ahmedabad
B-1005, 10th Floor, Narnarayan Complex, Opp. Ganesh Plaza, Nr. Navarangpura Bus Stand, Ahmedabad – 380 009
Tel: +91 79 6513 3001
Fax: +91 79 4007 5340
Ernakulam
3rd Floor, RR Arcade, Geethanjali Bus Stop, Thammanam Post, NH By-pass, Ernakulam – 682 032
Tel: +91 48 4419 0000
Fax: +91 48 4419 0350
Customer satisfaction rating
So far so good - The company responded to our notifications and is working on resolving complaints.
Working hours
| Mon | 12:00 am - 12:00 am |
| Tue | 12:00 am - 12:00 am |
| Wed | 12:00 am - 12:00 am |
| Thu | 12:00 am - 12:00 am |
| Fri | 12:00 am - 12:00 am |
| Sat | 12:00 am - 12:00 am |
| Sun | 12:00 am - 12:00 am |
Aircel related photos (701)
Complaints with pictures are more trusted and informative View all
Aircel Complaints & Reviews
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Aircel — want to deactivate ndmc170317sms2 pack | ||
So Sohitg85 on Jul 26, 2017 | ||
My name is sohit kumar and I'm using the mobile no.9716667729 from several years and satisfied with the services but 1st time i faced a problem so, I request you to please deactivate NDMC170317SMS2 PACK as soon as possible m not activated any service but still you deducted my balance on daily basis Kindly stop this service and refund my amount which is deducted due to this pack. My name -sohit kumar Mobile no. - 9716667729... | ||
 Read comments |  Mobile Service Providers | |
Aircel — wrongly charging for a vas | ||
Da Dash-007 on Jul 26, 2017 | ||
My number is 9658640631, from Odisha Circle, this complaint is regarding a wrongful Charging that was done by Aircel on 26th July 2017, I got a message that I have been charged for DesiTube TV an amount of Rs. 35, for which I never even applied and the msg also asked me that if I wanted to unsubscribe I can do so by messaging STOP to 155223 but while checking I was informed that none of the VAS was even activated on my number so for what reason did I got this wrongful charging. This is so bad service on your part. I want an immediate refund of my money at the earliest.... | ||
| Read comments | Mobile Service Providers | |
Aircel — rate cutter tariff | ||
Bo Boobalan P on Jul 26, 2017 | ||
I was checking in internet for rate cutter in below site on 24th july 2017 in below site. https://epayment.aircel.com/aircelonlinerecharge/ I decided to recharge amount with Rs 74 and the validity 60 days. But after that i got one message from aircel "Recharge successfully and validity with 54 days". I asked customer care why you people reduced 6 days, they are telling GST is a reason. Still they didnt updated in site.... | ||
| Read comments | Mobile Service Providers | |
Aircel — unfair money deduction | ||
Pu Pulkit Jindal41 on Jul 25, 2017 | ||
I have recharged for rs.50 and after 2hrs rs.30 had been deducted on the basis of aircel deals. I specially deactivated all the services before recharging by calling on 155223 because previously some money is deducted on the basis of same issue. They said that i am not activated on any services when i call 155223 before doing recharge. I don't understand how you can deduct money while you only said that i am not activated to any services before rechage. U are such a big telecom company and i think this type of deduction from your side are enough for the downfall your good will. | ||
| Read comments [1] | Mobile Service Providers | |
Aircel — error in sending port message [Resolved] | ||
Zu Zulfiqaar on Jul 25, 2017 | ||
I want to port my number to another operator but the message is not getting send to 1900 i tried several times but it constantly showing error message. Kindly help me.... | ||
| Read comments | Computer Software | |
Aircel — sim replaced but not activated 4 days already gone. | ||
Su suvroankush on Jul 24, 2017 | ||
I am using aircel connection last 5-6 years. My no is 8981061571. This is my official no. So this no. Very important for me for daily contacts. But last week my sim suddenly stop working, so last friday 21st july i went to nearest aircel store at barrackpore. They verify my no and give a new sim for replacement and told that my no is active but si damaged.. They ensure that the sim wll be activate that day within 10pm. But today is 24th july my no not working. I have called so many times but no action taken from the store sim is not working till now. I have submitted my adhar card xerox also. I... | ||
| Read comments [1] | Mobile Service Providers | |
Aircel — aircel portal problem | ||
Al Ali Fida on Jul 24, 2017 | ||
Hello, my no of aircell is 9347310100 and my wife aircel no is 9700067714 i like to change it to vidafone as there is very weak signals in our area as good as no signals, now a days... I tried to port many times today also i tried twice but invain aircel is not providing us portal change... Its very difficult for us to contact pls do the needful at your earliest.... | ||
| Read comments [2] | Mobile Handsets | |
Aircel — regarding masti mall subscription | ||
Ra Rahulpakdee on Jul 24, 2017 | ||
My mob. No.- 9097214585. I didn't subscribe to mastitis mall, but my balance rs. 35 has been deducted, i want my balance back & end of subscription. Message came to my no. On 24/07/2017. This is totally rubbish & annoying. How my balance can be deducted with my knowledge if i hadn't subscribe to masti mall, plss consider my matter as soon as possible & take crucial steps to solve this problem & ensure that my money would be returned to my account balance. Thank you... | ||
| Read comments [2] | Mobile Service Providers | |
Aircel — error as message sending failed | ||
Ak Akshata123 on Jul 24, 2017 | ||
I am not able to send port message to 1900. Every-time i try sending the message, it is always showing as message sending failed. I am not getting any response from the customer care team also. I dont understand why this issue is there only with aircel. I have tried this earlier also for other networks and it is working fine. I am facing issue only with aircel services. Please try to resolve my issue at the earliest. -akshata... | ||
| Read comments | Other | |
Aircel — deactivate my mobile numbers | ||
Pr Prankul Gupta on Jul 24, 2017 | ||
Hi, I have lost my cellphone that has two simcards of aircel. One is 9808368008 and another one is 9069958600. The sim that is started with98 is registered at my mother's name and the sim that is started with 90 is registered at my name. I am fearing that none can misuse these no. So please deactivate these sim card as soon as possible. And make sure that it will be done today earlier morning so that i can issued new sim.... | ||
| Read comments [1] | Mobile Service Providers | |
Aircel Company — ndmc auto activation | ||
Mi mini---12345 on Jul 23, 2017 | ||
Auto deducting 2 rs daily i did not activated any service. I have not used your mobile data please refund my amount or disconnect this number permanently, i don't want to continue with this fraud company. I'm trying to connect your customer care but all lines are busy. Request you please deactivate this service asap and return my money back. Activated service: ndmc170317pi2.... | ||
| Read comments [2] | Internet Services | |
Aircel — I recharged wrongly to 9976249441 instead of 9976248441. so please help me to get back my cash. I made my transaction through indian bank net banking. | ||
Po Poonkuzhali Neela on Jul 23, 2017 | ||
Today morning I was recharging my Aircel prepaid number. I wrongly recharged RS.500 to 9976249441 which is not my number. Only after seeing the Aircel receipt I found my mistake. So, am registering a complaint so that you can help me to resolve my amount if possible.... | ||
| Read comments [1] | Other | |
Aircel — auto deduction rs 2 daily | ||
Ra rajkr111 on Jul 23, 2017 | ||
Name : rajender kumar Mob : +91 8802072761 I am using aircel mobile sim. Auto deduction of rs 2 due to activation of ndmc 170317 service automatically without my permission. I have never subscribed any service from aircel. This thing happened second time on this mobile number. Till now more than rs 40 has been deducted from my account. Resolve this issue asap... | ||
| Read comments | Unauthorized charges | |
Aircel — unlimited packs | ||
Sh Sharma1210 on Jul 22, 2017 | ||
Hi, I'm sharma i had issue that with unlimited packs, morning at 3.00 am i have checked in my offers it showed that rs 348.00 free calls + data, so i thought it will be free unlimited calls and free unlimited data, so i recharged for rs 348.00, but now customer care saying that rs 348.00 pack is for 1000 mins of call and 3g for 2 gb data and u can use unlimited 2g data. Why they have not mentioned my offers itself, it is mentioned means i will not recharge and i will look for another plan. So aircel is cheating me. This is fair what they have done to me. So kindly change plan to rs 345.00... | ||
| Read comments | Unauthorized charges | |
Aircel — activated service: ndmc170317pi2 | ||
At ATN All Type News on Jul 22, 2017 | ||
Auto deducting 2 rs daily i did not activated any service. I have not used your mobile data please refund my amount or disconnect this number permanently, i don't want to continue with this fraud company. I'm trying to connect your customer care but all lines are busy. Request you please deactivate this service asap and return my money back. Activated service: ndmc170317pi2... | ||
| Read comments | Mobile Handsets | |
Aircel — sim not showing network | ||
Pr Prince Pachauri on Jul 20, 2017 | ||
Today I insert my sim to my phone and its not working . SIM is not showing any network . i m living in gujarat in gujarat there is no aircel office available where to go. i bought sim from Rajhasthan My aircel number is 8386076755 and contact me on 8460259605 and email princepachauri2@gmail.com... | ||
| Read comments | Mobile Service Providers | |
Aircel — unsubscription of aarti connect | ||
Vi vikkicrazy on Jul 20, 2017 | ||
Hi, I have not subscribed the aircel music connect service. But without any prior information for the past month i have been charged 21/per 10 days for my sim"9852929255" and today i received a message that i will be charged for next 10 days also. I am trying to call the customer care but in vein. I need to unsubscribe from the music connect service and the charged amount should be repayed to my account. Thanks, Lal deo pandey... | ||
| Read comments | Mobile Service Providers | |
Aircel — message pack | ||
Bh Bhagyashree_01 on Jul 20, 2017 | ||
I have not requested for any such service and still an auto deduction of 2 Rs daily is charged. I'm trying to connect the customer care but all lines are busy. This service started on 4th May without my consent and charges are being charged since then daily. I never used this service, refund my amount. The total amount is for 47 days (47*2= 94).... | ||
| Read comments | Telecommunications | |
Aircel — ndmc 170317sms2 [Resolved] | ||
Bh Bhagyashree_01 on Jul 20, 2017 | ||
I have not requested for any such service and still an auto deduction of 2 rs daily is charged. This service started on 4th may without my consent and charges are being charged since then daily. I'm trying to connect the customer care but all lines are busy. I am not using this service, refund my amount. The total amount is for 47 days (47*2= 94). Bhagyashree 9716927802... | ||
| Read comments | Telecommunications | |
Aircel — not getting upc code | ||
Vi Vinod Modanwal on Jul 20, 2017 | ||
Unable to send message to 1900 to get upc code Respected sir/madam, My aircel mobile number is 8286946600 Since morning i am trying to send message to 1900 to get the upc code but message is not getting sent from my number. When i contacted customer care they told sending messages to 1900 is blocked to all customer. Kindly please provide me upc code. Regards, Sonu 8898454915... | ||
| Read comments | Mobile Service Providers | |
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