Aircel Customer Care
Aircel Ltd.
Customer satisfaction rating: 32%
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7716
COMPLAINTS

Aircel Customer Care

Aircel Ltd.

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Address
Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts


Fax:
Fax:
+91 12 4429 0524
+91 11 2699 0095
+91 22 4260 6070
+91 20 4140 6699

Additional info
Hyderabad
No.8-2-681/3A & 8-2- 681/3, Lakshmi Cyber Centre, Road No.12, Banjara Hills, Hyderabad - 500 034
+91 40 6554 1234

New Delhi
A44, Mohan Cooperative Industrial Area, Near Haldirams, Mathura Road, New Delhi – 110 044
Tel: +91 97 1609 9999
Fax: +91 11 2699 0095

Bangalore
69/1, Golden Millennium 4th Floor, Millers Road, Vasanth Nagar, Bangalore - 560 052
+91 88 9204 1111

Mumbai
Opus Centre, Opp. Hotel Tunga Paradise, Road No : 47, MIDC, Andheri-Kurla Road, Andheri East, Mumbai – 400 093
Tel:
+91 97 6809 9990
+91 22 4260 6240
Fax: +91 22 4260 6070

Pune
CommerZone, 144 / 145, 2nd Building, 6th Floor, Ashok Samarth Path, Yerwada, Pune – 411 006
Tel: +91 20 4140 6666
Fax: +91 20 4140 6699

Chennai
4th Floor, Spencer Plaza, No.769, Anna Salai, Chennai – 600 002
Tel: +91 44 4228 0000
Fax: +91 44 4228 0123

Kolkata
Globsyn Crystal Building, 3rd Floor, Block EP, Plot - 11 & 12, Sector-V, Salt Lake, Kolkata - 700 091
Tel: +91 98 0459 8045
Fax: +91 33 2357 4236

Coimbatore
No.114, 2nd Floor, Sri Arthanari Towers, Race Course Road, Coimbatore – 641 018.
Tel:
+91 42 2650 2583
+91 42 2650 2683
Fax: +91 42 2427 0170

Ahmedabad
B-1005, 10th Floor, Narnarayan Complex, Opp. Ganesh Plaza, Nr. Navarangpura Bus Stand, Ahmedabad – 380 009
Tel: +91 79 6513 3001
Fax: +91 79 4007 5340

Ernakulam
3rd Floor, RR Arcade, Geethanjali Bus Stop, Thammanam Post, NH By-pass, Ernakulam – 682 032
Tel: +91 48 4419 0000
Fax: +91 48 4419 0350

View More Information...

Customer satisfaction rating
32%
Complaints
7716
Pending
6065
Resolved
1310
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Aircel related photos (678)

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Aircel Complaints & Reviews

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Aircel — Not able to send port messege

 prashantch07 on May 26, 2017
I want to port my Aircel service to other service Mob no. 9870046711...Message not send to 1900 (Universal port number) from last two days. Even I called their complaint number 198, they keep saying me their server is down.

It is something blocked by Aircel, just to ensure that no body is able to PORT from aircel to other providers.

Regards
Prashant...
Complaint comments  Read comments Complaint category Telecommunications

Aircel — Fake response

 zodiac2305@gmail.com on May 26, 2017
Sir i am complaining this second time.
On my first complain responce is fake by ur side. Just complain no made and then msg came resovled but no action taken pllz its my 5 to 6 year old no pllz give some genuine responce hope u understand.
And ur customer service is worst my last call got connected after 5months of trying and after listing my complain they put me on hold and after 4 min call get disconnected from ther side pllz
Help me out

Thank you...
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — Cut my balance many times and not refund my balance

 gopal singham on May 25, 2017
Dear sir i am a coustmar of your servie provider my mobile no is - 7277702906 they will cut my balance about 249 rs total. Many years but company was chetting and froading my balance was deducated many times and not refunded my balance and i am call to coustmare care they will not respond my probleam and ended my call so i requested to you please refund my balance as soon as please thanku sir...
Complaint comments  Read comments Complaint category Telecommunications

Aircel — Sim replace not working

 Ritik Dokania on May 25, 2017
Sir actully i lost my phn so i issue aircel sim with same number but this sim is not start i daily sent to aircel office but there is no responce so plzz help me to start my sim today i contact customer care they told me to make a recarge of 50. But it doesnot works my paytm account and bank accounts are connected with this aircel number help me please...
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — Vas changes added to postpaid bill

 Pramothkumar on May 24, 2017
I bought aircel postpaid cug connection year back for my mom. As my mom uses only call. I have activated basic plan with olny call and usualy i will get bill for 229 rs. On may month i got bill for 608 rs. On checking the bill 335+ tax has been added in the name of vas charges. I wrote a mail to customer care asked the reason how this is activated and about charges. They simply replyed saying vas service has been deactivated. There is no other imformation in the mail. My mom mobile does not suppot internet and i cont understand how its activated. So i called the customer care for further clarification....
Complaint comments  Read comments [1]Complaint category Telecommunications

Aircel — Balance deducted wrongly

 Mannishh on May 24, 2017
Rs 79 deducted from my balance, when i contected customer care they told me that i have activated a plan of rs 79. I have not activated any plan from my side and balance has deducted wrongly. Aircel customer care representative refused to even take down my complaint and disconnected my call. What kind of a company you people think you are running if you cant even take complaints from customers. Kindly look in to it or else i will port my number to other company...
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — MNP still not process

 namkala on May 24, 2017
Sir

I have applied for MNP but still not yet process, its been many days that I applied for it, I already paid bill also, I dont want to use postpaid anymore coz more facilities are available with other service provider mostly internet falilities as with you only 1 GB 3g its a big loss as compared to other service provider prepaid 3G offer so Kindly process it as soon as possible...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Aircel — Unauthorised service renewal

 Abhinandan Panda on May 22, 2017
Auto deducting 2 rs daily i did not activated any service. I have not used your mobile data please refund my amount or disconnect this number permanently, i don't want to continue with this fraud company. I'm trying to connect your customer care but all lines are busy.

Request you please deactivate this service asap and return my money back.

Activated service: ndmc170317pi2
My number: 8285343396...
Complaint comments  Read comments [1]Complaint category Unauthorized charges

Aircel — Ndmc 170317SMS2

 Surbhit Srivastava on May 21, 2017
Aircel number 8802174213

Every day 2 rs are cut from my balance for some non sense scheme ndmc which I never subscribed. Stop this scheme from my number or disable the sim. I don't want your services.

The schemes number is mentioned in the sinjection. Moreiver your customer care is such that no one can talk to CCE . Don't know how to complain and whon to complain...
Complaint comments  Read comments Complaint category Mobile Handsets

Aircel — No response from company [Resolved]

 nishakiranbharti on May 20, 2017
I am having an aircel number 9852426902 on the name of Alok ranjan. Full network is there, even companies msgs are coming but i am unable to place a call, if i try to do outgoing call it will say that the number you are calling is busy, for incoming call it will say check the number you have dialled,

i called customer care, first day they told to change the slot sim is ok, again when we called they told recharge with rs 50 on 8th may..i did...
again we called they told after 4 days it will work, we have taken your complain n alll...but the fact is its not working and the most...
Complaint comments  Read comments Complaint category Telecommunications

Aircel — Everyday some unknown packs gets activated on mobile.

 govind kerkar on May 20, 2017
Today morning i got a text message to my number 9768448969 from aircel stating “thank you for choosing full song download at rs. 5 per day …..” and deducted rs. 5 from my main balance. This is total nonsense because i did not request for such useless services from aircel. This is the third time i am getting such useless message and deducted from my account in the last two months. I feel i am still using aircel network for such unnecessary headaches, and this is the worst network.

Kindly refund my amount asap. If such harassment happen again, i do not have other options, but...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Aircel — I want mobile tower installation in my land

 Jimu anand on May 20, 2017
I a interested towards landing my land to you for installation of towers it is located in silli ranchi jharkhand in plot area of 4000 square feet there are no towers near by us so if u are interested call me on 9122095985, 7277110724...
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — Unable to get full talktime

 Sumaann on May 20, 2017
Yesterday i recharged an offer of rs.13. The offer was about to get full talktime. But i still have not got any balance in my account. Please provide me my proper balance in my main account within just 30 mins. Otherwise i would like to port my aircel sim to another telecom company. What's your problem? I still have not seen any company like aircel. I am a new customer. After my first recharge i had to contact with the customer service centre to get my balance. I contacted more than 4 times but there was no reaction from the another side. Now i just want my balance. Please provide me within 30 mins....
Complaint comments  Read comments Complaint category Education

Aircel — Not able to get mnp porting code from last 6 month

 zodiac2305@gmail.com on May 19, 2017
Sir hi
This is Abhishek Tiwari. Sir m not getting network in my location matheran and m try to port it but not able to get porting code trying sending proper msg bit not getting code. Even customer care dont supprt just saying everytime server issue it is not fare that u r having server issue from last 6 month pllz its my permanet no plllz help me out my request....
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — Reactivation sim card

 Leonlee on May 20, 2017
I missed out to recharge my aircel sim card on time, due to default in recharging my sim card, because of that my aircel number validity period was expired and my sim was deactivated.. Please help me to reactivate the same number which i was in use before... Now i really needed this old number.. Is there any chances or way to reactivate the same number......
Complaint comments  Read comments [1]Complaint category Telecommunications

Aircel — Inactive number

 kinngsunil on May 19, 2017
My Aircel no 7504467822 is not active and I need it to be active urgent as it is my primary number and no one is able to reach me through the number, help me with this and don't tell me that my number is given to someone else as I have all my validity recharged at the time it was requested from Aircel through SMS so please resolve this problem as soon as possible....
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — Refund request

 brijesh beingmyself on May 19, 2017
This is in reference to the Vikram Bhatt stories VAS activation on my Aircel number 9891956397 today morning (May 19, 2017). I received a text from Aircel that Rs. 30 was deducted from my account balance to activate the VAS service. As I never requested for any service I de-activated it however the deducted amount hasn't been refunded to me. So, I request Aircel to refund the deducted amount....
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — Activating offers without my knowledge by AIRCEL

 rajeshlai on May 19, 2017
Today morning i got a text message to my number 9856961045 from aircel stating “thank you for choosing fashion world weekly at rs. 35 blah blah …..” and deducted rs. 35 from my main balance. This is total nonsense because i did not request for such useless services from aircel. This is the third time i am getting such useless message and deducted from my account in the last two months. I feel i am still using aircel network for such unnecessary headaches, and this is the worst network.

Kindly refund my amount asap. If such harassment happen again, i do not have other options,...
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — Deactivate this connection (or) changed prepaid connection

 harshinishri on May 19, 2017
My name is S. Sathishkumar my aircel postpaid mobile no is 7299454143 which bought three weeks before i want to deactivate this connection (or) changed prepaid connection
My Mail Id sathisnadhiya@gmail.com...
Complaint comments  Read comments Complaint category Telecommunications

Aircel — Ndmc 170317 pi2

 Sohail Mohd on May 19, 2017
Auto deducting 2 Rs daily I did not activated any service. I have not used your mobile data please refund my amount or disconnect this number permanently, I don't want to continue with this fraud company. I'm trying to connect your customer care but all lines are busy.

Request you please deactivate this service asap and return my money back.

Activated Service: NDMC170317PI2
My number: 7053197292...
Complaint comments  Read comments Complaint category Telecommunications

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