Aircel Customer Care
Aircel Ltd.
Customer satisfaction rating: 37%
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8346
COMPLAINTS

Aircel Customer Care

Aircel Ltd.

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Address
Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
965
down
425
+91 12 4476 5000
[Head Office]
up
562
down
237

Fax:
Fax:
+91 12 4429 0524
+91 11 2699 0095
+91 22 4260 6070
+91 20 4140 6699

Additional info
Hyderabad
No.8-2-681/3A & 8-2- 681/3, Lakshmi Cyber Centre, Road No.12, Banjara Hills, Hyderabad - 500 034
+91 40 6554 1234

New Delhi
A44, Mohan Cooperative Industrial Area, Near Haldirams, Mathura Road, New Delhi – 110 044
Tel: +91 97 1609 9999
Fax: +91 11 2699 0095

Bangalore
69/1, Golden Millennium 4th Floor, Millers Road, Vasanth Nagar, Bangalore - 560 052
+91 88 9204 1111

Mumbai
Opus Centre, Opp. Hotel Tunga Paradise, Road No : 47, MIDC, Andheri-Kurla Road, Andheri East, Mumbai – 400 093
Tel:
+91 97 6809 9990
+91 22 4260 6240
Fax: +91 22 4260 6070

Pune
CommerZone, 144 / 145, 2nd Building, 6th Floor, Ashok Samarth Path, Yerwada, Pune – 411 006
Tel: +91 20 4140 6666
Fax: +91 20 4140 6699

Chennai
4th Floor, Spencer Plaza, No.769, Anna Salai, Chennai – 600 002
Tel: +91 44 4228 0000
Fax: +91 44 4228 0123

Kolkata
Globsyn Crystal Building, 3rd Floor, Block EP, Plot - 11 & 12, Sector-V, Salt Lake, Kolkata - 700 091
Tel: +91 98 0459 8045
Fax: +91 33 2357 4236

Coimbatore
No.114, 2nd Floor, Sri Arthanari Towers, Race Course Road, Coimbatore – 641 018.
Tel:
+91 42 2650 2583
+91 42 2650 2683
Fax: +91 42 2427 0170

Ahmedabad
B-1005, 10th Floor, Narnarayan Complex, Opp. Ganesh Plaza, Nr. Navarangpura Bus Stand, Ahmedabad – 380 009
Tel: +91 79 6513 3001
Fax: +91 79 4007 5340

Ernakulam
3rd Floor, RR Arcade, Geethanjali Bus Stop, Thammanam Post, NH By-pass, Ernakulam – 682 032
Tel: +91 48 4419 0000
Fax: +91 48 4419 0350

View More Information...

Customer satisfaction rating
37%
Complaints
8346
Pending
4730
Resolved
1881
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Aircel related photos (764)

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Aircel Complaints & Reviews

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Aircel — aircel auto activation of ndmc 170317p12

 Sukhwanti on Oct 22, 2017
Hii 

I am the customer of aircel since last 7-8 years and shame to inform you.

I didn't activate the pack ndmc170317 p12 it got auto activated and as a result everyday 2 rs getting deducted from my account since last months.

Resolve it or i will leave the sim forever.

Getting irritated by this pack who will waste 2rs everyday.

Kindly resolve the problem.

Pack - ndmc170317 P12
Mob - 8802260900

Sukhwanti...
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — register no has been given to two people

 Ashwin Ramchandar on Oct 21, 2017
I am register customer of aircel with no 9700975326 from hyderabad for past 6 years as for 7 days some unknown person calls me and say that no is related to him. How one no can be given to two members by the company. As this issue has been taken to customer care but no action is been taken yet. And the person going on disturbing me. As last stage i am lodging complaint of the issue is not resolved i am going to lodge complaint against person as well as aircel in consumer court...
Complaint comments  Read comments Complaint category Telecommunications

Aircel — cannot send sms to 1900

 arafsheikh on Oct 20, 2017
I am not able to send sms to 1900 from my aircel sim. I have balance greater than rs.19 (Maximum cost for porting). I can send sms to other numbers but not to 1900.

Whenever i try to send the port sms it takes a very long time and later says "unable to send message".

I have tried multiple phone, still i get the same problem. Please look into this issue.

My number: 9768283831...
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — calls

 sant780 on Oct 20, 2017
9865261773

Please provide details and address... About thi number...
Very urgent.. O kindly provide me who is this... Send the address of the people who is sending...
Thank you..
Often i am getting messages from this number... Markrting advertisement.. And some other business llinks...

Mailid:
Sant780@gmail.com
Mobile: 7200731 660

Kindly help...
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — complaint against a auto renewal sms pack without any consent

 Sean Snephen on Oct 20, 2017
My complaint is same as shudhanshugpt. My aircel no. (7551124259) has been charged rs.2 daily for the renewal of sms service ndmc170317sms2 for the last week without my consent. Why the hell did you did you do this guys?? I havn't request for any such service but you has activated it on my no. Without my permission. I would like it to be deactivated and my money refunded as soon as possible.
Please don't activate any such service yourself in the near futute without the user interface....
Complaint comments  Read comments [2]Complaint category Other

Aircel — mobile disconnected aircel chennai

 Habeeb85786 on Oct 19, 2017
Dear team,

I am using aircel prepaid connection at chennai for past 12 years, i haven’t faced any issues as of now..

From past 3 days the connection got disconnected it seems (Due to aadhar linking).

I am not able to link aadhar for next 2 days as i am out of country for training from past 2 months..

Request you to extend the connection till saturday 21.10.2017, i will be in person and submit the required documents at the store..

Mobile number 9841147861...
Complaint comments  Read comments [2]Complaint category Mobile Service Providers

Aircel — main balance

 Pawan dass on Oct 19, 2017
Mere aircel no 7557646677 par lagatar balance katoti ho rahi hai maine customer care pe iski complaint ki woh bhi kai baar lekin customer care se mujhe koi madad nahi mili woh bas bahane chipkate rahe hai maine pucha bas itna hi batado ki balance katne ka karan kya unhone woh bhi nahi bataya kaha system kharab hai or ek number diya jismain koi service active
Karne ka aya na ke deactivate karne ka ager asay hi balance katata raha to mujhe consumer court jana hoga...
Complaint comments  Read comments Complaint category Unauthorized charges

Aircel — 2 rupee deducting daily

 pawanparihar on Oct 18, 2017
Aap aircel vale befaltu ki cheeze apne lga dete ho
Fir 2 rupye roz ke kaate ja rhe ho.
Ndmc170317sms2 ye kya badtameezi hai.
Aap 22 dino se roz 2 rupye kaate ja rhe ho.
Mujhe mere rupye vapis chahiye bs....
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — auto renewal of kol2sms pack

 Soumyo Chatterjee on Oct 18, 2017
I subscribed the kol2sms pack (Daily pack | 30 local/national sms for 1 day) on monday 16/10/17 to my number 9804705646 and since then it is getting renewed everyday automatically. None of your deactivation procedures like ussd string *121*5601# or sms "stop" to 155223 are working.in each of these cases i used to get a reply "it has already been deactivated" but each day it continues to deduct my balance. Kindly direct me to deactivate this sms pack. Otherwise i have to leave my aircel no....
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — ndmc170317pi2 pack

 Pooja Rawal on Oct 18, 2017
Who the hell has activated ndmc170317pi2 pack on my number 8802292318. I didn't. And my account has been charged on daily basis what the hell is this???. I want my money back. You don't have right to activate any hell services without asking me. So kindly return my money and deactivate this service. Is it a gift of being your old customer. Thanx so much but i don't want it deactivate this service asap....
Complaint comments  Read comments [1]Complaint category Unauthorized charges

Aircel — my balance and net balance is showing 0 before its validity and full use.

 anushka SINGH123 on Oct 17, 2017
Sir,
I m talking anushka singh. I recharged with rs.70 top up on 9th october and net recharge of rs.58 on 14th october. But today 17-10-2017 both balance and net balance is showing zero without it's full use by me. Even validity is also there. So i tried to contact aircel customer complaint care 198. But they refused to help me and talked rudely.
You are requested to please show your interest in this issue and help me. Otherwise i m an advocate and is ready to file a case against you guys as i also recorded the calls which i have done with your customers executives telling their...
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — fix your online recharge plans

 Deepak284284 on Oct 17, 2017
Sir,
I wants to say that your online offers are not appropriate as i recharged today with 345 it was shown that i will get 1gb data per day for 70 days and unlimited local and std but i get only data offer of 1gb per day for 28 days as in rupees 298 website was providing 28 gb data and unlimited calling for 28 days, now i am feeling totally deceived as i had payed extra 47 rupees. Please remove such recharges from your website as it is not supporting cashless transactions as i go for online transaction to contribute in cashless india and also pay gst for it but i didn't get what i expected....
Complaint comments  Read comments Complaint category Online Shopping

Aircel — not yet recharge

 Saran nithish on Oct 17, 2017
Hi i have recharged my mobile no 8508463600 from aircel app and it shows transaction successful and recharge not done so how can i get my money back. I have recharged on 14 october and till now there is no amount in my account.. Please help me out. Reply me as soon as possible. Very urgent
Mobile no:8508463600
Name: saran nithish
Time of recharge - around 12.00...
Complaint comments  Read comments [4]Complaint category Mobile Service Providers

Aircel — main balance debited unauthorisedly

 sarangi12@ on Oct 16, 2017
Sir, i am a customer of aircel and my phone no. Is 9658192603. Today unauthorisedly my main balance has debited of rs 40. Aircel company debited my account by setting dialer tune automatic by his own choice. I called to customer service center but they told that wait for 16 hours. It is not a good service by aircel to customer. Please solve this problem as soon as possible and refund my balance....
Complaint comments  Read comments [2]Complaint category Mobile Service Providers

Aircel — limitless music service deactivation (resolve it)

 Sathis ms muthu on Oct 16, 2017
I never subscribe to limitless music service. But i have a message from you that i have been subscribed this service. I never did this. Then why are you taken my money from talktime as per limitless music service. I want refund that you taken from my talktime. If you never resolve this i deactivate my number from your network. I will change my number other network. Its ridiculous....
Complaint comments  Read comments Complaint category Unauthorized charges

Aircel — women teasing

 Damodharan K on Oct 16, 2017
I am getting continuous calls from this number 7373592577, who is not revealing his identity and and telling me just he wants to speak to me. When i asked him to tell me about the name to whom he wants to speak to, he is not telling me and is continuously disturbing me by using inappropriate language. This person is unknown to me. Please help me to find out the person identity...

I wanted the two number details because there are's teese me, i cry sometimes please give address details of this mobile number 7373592577

Please sent details to +918144442166...
Complaint comments  Read comments Complaint category Sexual Abuse

Aircel — port sms failed

 Tausif Memon on Oct 16, 2017
I m trying to send sms for port but i cant send sms to 1900 port 8108811868, please give the proper solution. And asap resoli cant send sms to 1900 port [protected], plz give the proper solution. And asap resolve the my pro dont give the wrong info its very imp no for me i.
My no [protected]ve the my pro dont give the wrong info its very imp no for me i.
My no 8108811868
Plz give me reply as soon as possible.
Send me code if u received my sms
What can i do for port please help me its important for me p...
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — 3g internet not giving speed by daily complains also

 Aaquib Nawed on Oct 15, 2017
I have complained too many times bt still there is 3g interenet problem it is not giving speed. When i trying to say this issue to custer care they were jst ignoring my complains. I am using aircel and i am old cutomer, if this issue may problem regulerly then i have to change my sim card. I dont want to do this thing bt now i will do it soo plzz dont igonre this issue. My are code is 832110, and old purulia road, azadnagar, mango, jamshedpur, jharkhand. P. S - azadnagar, p. O - paridih.
Please make sure that internet should be give its in correct way.
Thank you....
Complaint comments  Read comments Complaint category Telecommunications

Aircel — rate cutter not working properly

 manotosh91 on Oct 15, 2017
I allso recharge ₹349 on dated 04/10/2017. Per day 300 minute local+std call and weekly total 1000 minute. My frist 1000 minute complete on dated 09/10/2017, next 1000 minute started at 11/10/2017 12 am. But today 14/10/2017 my free minute not working after 120 minute (Approx) then i called to customer service, they are give different information and that plane not working till now.

Please take action as soon as possible....
Complaint comments  Read comments Complaint category Telecommunications

Aircel — forcefully added music connect at taken 13 rs from airtel balance

 Arokayraj Tewar on Oct 15, 2017
Hi team received a call from one of airecl number. I just picked it up. And i could hear aircel promotion and within 30 sec the phone got disconnected and i received a message thank you for subscribing to music connect at rs 13.00 for 13days and you will be renewd after 13 days to unsubscribe sms stop to 155223. Is this a new fraud style to loot money. Its a pure case of cheating. I want to sue this aircel company in crores if possible pls help. They might have collected lots of money this way from poor people. Hang the person who thought of this idea to cheat innocent indians. Can't we answer any...
Complaint comments  Read comments Complaint category Telecommunications

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