Aircel Customer Care
Aircel Ltd.
Customer satisfaction rating: 27%
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7134
COMPLAINTS

Aircel Customer Care

Aircel Ltd.

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Address
Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts


Fax:
Fax:
+91 12 4429 0524
+91 11 2699 0095
+91 22 4260 6070
+91 20 4140 6699

Additional info
Hyderabad
No.8-2-681/3A & 8-2- 681/3, Lakshmi Cyber Centre, Road No.12, Banjara Hills, Hyderabad - 500 034
+91 40 6554 1234

New Delhi
A44, Mohan Cooperative Industrial Area, Near Haldirams, Mathura Road, New Delhi – 110 044
Tel: +91 97 1609 9999
Fax: +91 11 2699 0095

Bangalore
69/1, Golden Millennium 4th Floor, Millers Road, Vasanth Nagar, Bangalore - 560 052
+91 88 9204 1111

Mumbai
Opus Centre, Opp. Hotel Tunga Paradise, Road No : 47, MIDC, Andheri-Kurla Road, Andheri East, Mumbai – 400 093
Tel:
+91 97 6809 9990
+91 22 4260 6240
Fax: +91 22 4260 6070

Pune
CommerZone, 144 / 145, 2nd Building, 6th Floor, Ashok Samarth Path, Yerwada, Pune – 411 006
Tel: +91 20 4140 6666
Fax: +91 20 4140 6699

Chennai
4th Floor, Spencer Plaza, No.769, Anna Salai, Chennai – 600 002
Tel: +91 44 4228 0000
Fax: +91 44 4228 0123

Kolkata
Globsyn Crystal Building, 3rd Floor, Block EP, Plot - 11 & 12, Sector-V, Salt Lake, Kolkata - 700 091
Tel: +91 98 0459 8045
Fax: +91 33 2357 4236

Coimbatore
No.114, 2nd Floor, Sri Arthanari Towers, Race Course Road, Coimbatore – 641 018.
Tel:
+91 42 2650 2583
+91 42 2650 2683
Fax: +91 42 2427 0170

Ahmedabad
B-1005, 10th Floor, Narnarayan Complex, Opp. Ganesh Plaza, Nr. Navarangpura Bus Stand, Ahmedabad – 380 009
Tel: +91 79 6513 3001
Fax: +91 79 4007 5340

Ernakulam
3rd Floor, RR Arcade, Geethanjali Bus Stop, Thammanam Post, NH By-pass, Ernakulam – 682 032
Tel: +91 48 4419 0000
Fax: +91 48 4419 0350

View More Information...

Customer satisfaction rating
27%
Complaints
7134
Pending
5497
Resolved
772
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Aircel related photos (634)

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Aircel Customer Care related pictures (634)

Aircel Complaints & Reviews

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Aircel — Sir.

 Aadio on Jan 22, 2017
Aircel — Outgoing and Incoming call barred

7 Reviews
Ho Honey Grag
Submit a Complaint
Respected Sir/Ma'am

With due respect I would like to state that I have bought a new sim of aircel 4 months back. I have used it for some time at that time and after that I havenot used it and now, after 4 months, when I recharged my delhi aircel no 09125157478, they have barred the incoming and outgoing and when I talked to the customer care, I requested them either to refund my money or repair it and they said that they have done it by mistake and will repair...
Complaint comments  Read comments Complaint category Other

Aircel — Unethical behaviour from unknown number

 lordak on Jan 22, 2017
Hello...
Could yu please help me to solve my problem
From November 2016 I'm getting a call and messages from a unknown number.First I tried ignoring the number layer I started receiving my pictures through that number tat guy knowing all the details about me.I'm clueless and I'm scared to complain in police
Please send me the address and name of the person 7401496379(Aircel)...
Complaint comments  Read comments Complaint category Unsolicited Phone Calls

Aircel — E- Bill Name Error - Reg

 Nagarethinam on Jan 21, 2017
I have sent a mail regarding my name change on 12/08/2016. Finally i got a mail on 29/12/2016. That they have mentioned my name can be done on 22/12/2016. Again i have received bill with the same error. Then what They
have done for this issue. 5 months they are doing the process of name change. I can't able to understand. What is the use of sending mails to them. Hereafter i wont suggest Aircel to anyone. Today also i have received a mail, error rectified on 19th Jan 2017....
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — No Incoming Calls at My Aircel Number 727-858-1909

 soumyaro on Jan 20, 2017
This is to inform you that since last few days I was not getting any calls on my Aircel number (7278581909). Today I noticed this and to check I called my own number (7278581909) from my father's phone and heard that "the incoming call facility to this number is not available". This is really surprising and disgusting too. Can you please tell me what is the exact reason/s for this?

Without making any delays, I called the customer care and the customer care executive who received my call was not ready to share any information. On my repeated requests he suggested me to inquire at the...
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — Calk Details list

 Mani Sachin on Jan 20, 2017
Sir,
I am Manikanta and I am working as teacher in Nellore, Andhra Pradesh.I want to know my Aircel Number 8801965480 call details list from July 2016 to November 2016 to solve family problems .If you send this details to my email id manikanta.mkph@gmail.com before 23-01-17 my Family will thankful to you life long.So, my humble request is send these details as soon as possible....
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Aircel — Not giving refund

 ashish anurag on Jan 19, 2017
I received promotional call of callertune on 15th jan 2017. I had just ended the call but still caller tune got activated by itself and Rs.35 got deducted from my balance. On the same day i had called customer care and complained for the same. It was told that service will get deactivated and refund will be done within 2 days.
As of today 19th jan 2017, i still have to receive refund. I called customer care again today and asked for the status and they told no complained had been logged for refund on 15th jan and no refund is possible now. Its strange as from their side they were lazy enough...
Complaint comments  Read comments [2]Complaint category Mobile Service Providers

Aircel — Regarding recharge issue

 k.j on Jan 18, 2017
I had recharged 249/- on my no. ( 9700950428 ) As it showed that unlimited calling to local n STD but till now it didn't got activated and when I call to customer care there are saying that recently plan got changed and not responding properly and also saying that I had availed some or other plan....
Complaint comments  Read comments Complaint category Other

Aircel — Regarding the balance

 navneet69 on Jan 18, 2017
It's been over 8 years since I am using aircel services. I encountered a problem a couple of days back, where the balance had been deducted without any reason. I topped up my mother's mobile no 9857764410 on 3rd Jan. for rs.110. On 5th I noticed that the remaining balance is left only 48. Didn't get any concrete answer from customer care. They asked me to call back many times because of the failure of some application. It was very frustrating to hear the same answer again and again. On 10th my mother could make a call and I realised that rest of the balance is also deducted. Customer care gave the...
Complaint comments  Read comments [1]Complaint category Other

Aircel — I m complaining about aircel 249 pack

 Madhusoodan Pandey on Jan 17, 2017
I m the user of aircel 249 pack...sir when I started to call so I get free calling but at night between 11:30pm to 12:30 pm my balance are detected continuously aprox from last 5To7days but this problem is started even in afternoon between 1 to 4 pm when I complained this incident to the customer care so he didn't not refunded my balance...so I lost 60to 90 rs ...now I going to consumers court to take action against aircel......
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — My mobile no 9450783838 connection is Uninor now it has port in to Aircel.

 Dilip5182 on Jan 17, 2017
Dear Sir,
My mobile no 9450783838 connection is Uninor now it has port in to Aircel.

I have charged of Rs.10 get validity is same day
I also talk to your customer care centre and get reply that my connection no 9450783838 is still suspended.

Kindly check & resolve as early as possible and confirm.
This no port 9450783838 THIS
Address: UGFB-215, Sahara Plaza, Patrakar Puram, Near Ford Hospital, Gomti Nagar, Lucknow, Uttar Pradesh 226010

Dilip Singh
+919415451450
+919415783032...
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — Aircel Customer care complaint

 Pavithra2912 on Jan 17, 2017
My outgoing call has been barred. I had paid my previous bills and I have time for my due. Without prior intimation or proper reason they barred my call. Customer care is not ready to listen or respond for my queries. Whom do I have to complaint. If customer care is not ready to answer why they have customer care. worst service. Let me know whom should I contact to resolve....
Complaint comments  Read comments Complaint category Telecommunications

Aircel — Incoming , outgoing, sms details of last month dec2016

 mis98200 on Jan 17, 2017
Sir am from coiembatur and last 4 months am using the aircel no 8508711393 i lost this number . and i lost impotant contact and all call details of last month dec 2016 . the sim is regester on my husband name mr k anand .
and from last 4 months i was using the sim card sir .
ples can you give me last month dec 2016 sms details . ccoz i received the impotant sms . and contact number . but i lost that sim card . ples sir do needfull nad send me the sms details on mail id i mentioened

sir can mail me the details on my sunita_warik@yahoo.co.in

regards
Complaint comments  Read comments Complaint category Telecommunications

Aircel — Regarding activation problem

 Nagarjunks on Jan 16, 2017
Today I took 2 Aircel sims which comes with the offer buy one get one free with some extra benefits like 200 Rs talk time, 2gb free 3gb data etc., on a roadside.I stay in Bangalore. I gave him all the required documents and was informed that sim will be activated by today 5 pm. But still it's not activated. Seller of sim is not picking my call and he may not be available in that place tomorrow. My question is: Is there any other ways to activate Aircel sim? Can any other seller would be able to activate my sim?...
Complaint comments  Read comments Complaint category Mobile Handsets

Aircel — Porting of mobile number

 Chakradhar Sarangi on Jan 16, 2017
I had send porting Request to aircel on 11 Jan 2017 .
As no code revived after 1 hour called customer excutive.
I was assured that the code will be given after 2 hour.
On 13th Jan I had written to customer care
Acknowledgement no:- (ERN -2626250-45Q610))
Till Today no code received.
repeated calling to has no response....
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Aircel — Aircel Reactivate my number

 sivasu83 on Jan 15, 2017
Please reactivate my number.
I am currently in USA and my aircel sim was deactivated.
It is prepaid and please reactivate the same.
My number is 8675977046
My current US number is +1 3126266512.
Activate my Aircel number as soon as possible +91 8675977046.
If you need any details call me to my US number.
Since i am currently living there, i am registering online complaint...
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — Cannot deactivate a service, it's getting renewed everyday tried everything.. The service is very poor will port to another company soon

 Anish293 on Jan 15, 2017
My number is 8908145519 ORIDECPI9N is getting renewed everyday.. Deducting my money, tried everything to stop this but unable to due to poor service.. Help me anyone 👌...
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — Unable to send port msg

 Priyesh makadia on Jan 14, 2017
I tried so hard to talk with aircel customer, worst customer care with worst call quality. my internet never got connected. when we call they directly disconnect the phone. and they dont even have knowledge about the service they are providing. I mailed them and got a call from senior stating that you its problem with your handset. I already told them i tried sending sms using different mobile still facing the same issue. I think I have to take some serious action againt them....
Complaint comments  Read comments [2]Complaint category Internet Services

Aircel — For 3g data

 Pradipto Gogoi on Jan 14, 2017
What do you guys think about youself . U must have thought that i dont know to use mobile but let me clear about myself i m an electrical engg. You guys have done a very bad thing to me u r service provider n also customer care . But u have done completely opposite u guys have blocked my no. From ur office i had complaint about a 3g data pack which i have entered in 12/1/17 at 11 :21 am . Though i have not get that recharge of data . And i have complaint for this . U are customer care ..my foot ..u guys are #### i m going to change this sim and gonna tell to everybody about work which u have done...
Complaint comments  Read comments Complaint category Internet Services

Aircel — MNP request not getting done

 sushant58 on Jan 14, 2017
I have been calling since last one month to customer care of Aircel where in i never found any one who can take a stand and talk to me as to why the Aircel Mobile number is not getting port to any other operator. I have submitted the request to port the current number 9892249689 to Airtel which is not yet done in one month. I want to escalate this to the highest level in Aircel and wants resolution at the earliest...
Complaint comments  Read comments [3]Complaint category Mobile Service Providers

Aircel — NDAIRPI2 service gets automatically activated .Need to deactivate it and refund deducted money

 abhay.verma2507@gmail.com on Jan 14, 2017
For the past 10 days, 2 rupees per day is getting deducted from my balance under NDAIRPI2. I didn't activate it and checked under 155223 and found I'm not subscribed to any pack. Not able to deactivate by sending STOP to 155223. Not able to get in touch with any customer care executive. This is pathetic service and cheating by AIRCEL. just stop this. Phone number 8285118436....
Complaint comments  Read comments [1]Complaint category Telecommunications

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