Aircel Customer Care
Aircel Ltd.
Customer satisfaction rating: 37%
Submit a Complaint
10485
COMPLAINTS

Aircel Customer Care

Aircel Ltd.

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Address
Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
1380
down
616
+91 12 4476 5000  [Head Office]
up
772
down
358

Fax:
Fax:
+91 12 4429 0524  
+91 11 2699 0095  
+91 22 4260 6070  
+91 20 4140 6699  

Additional info

Hyderabad
No.8-2-681/3A & 8-2- 681/3, Lakshmi Cyber Centre, Road No.12, Banjara Hills, Hyderabad - 500 034
+91 40 6554 1234

New Delhi
A44, Mohan Cooperative Industrial Area, Near Haldirams, Mathura Road, New Delhi – 110 044
Tel: +91 97 1609 9999
Fax: +91 11 2699 0095

Bangalore

69/1, Golden Millennium 4th Floor, Millers Road, Vasanth Nagar, Bangalore - 560 052
+91 88 9204 1111

Mumbai
Opus Centre, Opp. Hotel Tunga Paradise, Road No : 47, MIDC, Andheri-Kurla Road, Andheri East, Mumbai – 400 093
Tel:
+91 97 6809 9990
+91 22 4260 6240
Fax: +91 22 4260 6070

Pune
CommerZone, 144 / 145, 2nd Building, 6th Floor, Ashok Samarth Path, Yerwada, Pune – 411 006
Tel: +91 20 4140 6666
Fax: +91 20 4140 6699

Chennai
4th Floor, Spencer Plaza, No.769, Anna Salai, Chennai – 600 002
Tel: +91 44 4228 0000
Fax: +91 44 4228 0123

Kolkata
Globsyn Crystal Building, 3rd Floor, Block EP, Plot - 11 & 12, Sector-V, Salt Lake, Kolkata - 700 091
Tel: +91 98 0459 8045
Fax: +91 33 2357 4236

Coimbatore
No.114, 2nd Floor, Sri Arthanari Towers, Race Course Road, Coimbatore – 641 018.
Tel:
+91 42 2650 2583
+91 42 2650 2683
Fax: +91 42 2427 0170

Ahmedabad
B-1005, 10th Floor, Narnarayan Complex, Opp. Ganesh Plaza, Nr. Navarangpura Bus Stand, Ahmedabad – 380 009
Tel: +91 79 6513 3001
Fax: +91 79 4007 5340

Ernakulam
3rd Floor, RR Arcade, Geethanjali Bus Stop, Thammanam Post, NH By-pass, Ernakulam – 682 032
Tel: +91 48 4419 0000
Fax: +91 48 4419 0350



View More Information...

Customer satisfaction rating
37%
Complaints
10485
Pending
4485
Resolved
2683
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Aircel related photos (930)

Aircel Complaints & Reviews

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Aircel — bill payment acknowledgement not received and cannot generate upc

 sameeranborah on Jun 15, 2018
Hi,
I have paid my outstanding bill or aircel number [protected] which was suspended last but i didn't receive any email, money was deducted from my bank account, also i am not being able to generate upc for the number, i have mailed a few customer care agents but no one responded. Anticipating a response as my number is linked to various important accounts
Thanks...
Complaint comments  Read comments [1]Complaint category Telecommunications

Aircel — upc expired

 RupaB on Jun 12, 2018
Previously i tried to generate upc by several processes, but nothing worked. Recently got a link, where upc could be generated, but after generation, i see the expiry date was in mid april, 2018!! This number is given in lot of important places. So i want to get that number through portability to any other network (Preferably jio). Please do the needful....
Complaint comments  Read comments Complaint category Telecommunications

Aircel — request for deactivation of unused aircel prepaid sims

 Kumaraswamy Bejjanki on Jun 6, 2018
Sir
My name is kumara swamy bejjanki,
Aadhar no[protected], i have used aircel prepaid sims bearing with [protected], [protected], i lost my mobile im not using them so please kindly im requesting you for deactivation of unused aircel prepaid services of the
Sims, if other than this to any other numbers are registered with my aadhar number with aircel please deactivate it.
Thanking you sir...
Complaint comments  Read comments [2]Complaint category Mobile Service Providers

Aircel — deactivated my sim

 devarakonda vyshnavi on Jun 6, 2018
Hello this is vyshnavi from hyderabad.. My number is [protected].. I don't know why u deactivated my sim from past 1 month.. I was continuously trying to reach u people.. But still i didn't get any response.. I need my sim to get activated at any cost.. All my accounts are linked to dis number.. It service was worst i tried to contact u to every number displayed online but still.. I have wasted my time trying to contact.. I even sent a mail to.. Andhraparadeshcare@aircel.co.in..
Please revert back at vyshnavishekar22@gmail.com.....
Complaint comments  Read comments Complaint category Work at Home, Part Time Jobs

Aircel — all lines are currently busy !! why does it come like this can u identify whether the number is active or its been broke

 Kavya Shini on Jun 4, 2018
[protected] dont share my phone number this is my other number! ! If u want to contact me u can use [protected] ! Thank you and let me know whether this aircel [protected] number is active or what! If i call it is telling like all lines are currently busy what does it mean by that ! Please see to it and let me know asap:)...
Complaint comments  Read comments [3]Complaint category Landline & Home Phone Provider

Aircel — not showing any network for the past 2 months

 dineshkarumanchi on May 30, 2018
I took aircel sim in jan 2014 in bangalore. I got transferred to hyderabad in jan 2017 and the network was fine. Later in march 2017, i got transferred to vijayawada, andhra pradesh and for 5 months the network was fine. After that, aircel network did not turn up till date. Now am back to bangalore still the network is not turned up. I want to know whether my number is still active?...
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — sim card insertion problem

 arju laur on May 29, 2018
Sir, my sim card number [[protected]] is not being read by my phone when i insert it and every time i make a call through it, it says "all lines are busy" can you please once check and tell if my sim is not blocked.

Earlier also it created the same problem and then got solved automatically but this time it took a long time and due to this i am facing a lot of problems. I need you to kindly check and tell if my sim is blocked and then what am i supposed to do....
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Aircel — upc expired on 16th april unable to port out

 Oldaircelusr01 on May 29, 2018
I generated my upc in may 2018 but received upc with expiry on 16th april 2018. I was unaware of aircel going bankrupt and withdrawing their services as i use dual sin phone but my whatsapp account uses aircel number. Recently i tried to switch to a new phone but i wasn't able to get otp for whatsapp and realized that there is no network on aircel sim and when i looked up on the internet about the same i realised that i was already too late. Now i lost my whatsapp since a week and also unable to port out due to expired upc. Please help me out. Many of online services and important stuff are linked...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Aircel — regarding aircel sim connection

 saurabh jdn on May 29, 2018
Hello sir
My name is saurabh and i have one aircel connection, no is [protected]
And before 1 month it appeares to closed but this is very important contact no for me
I want to restart my contact no otherwise help me to start this contact no
So that i can operate this \

So sir help me as soon as possible
Thank you for your support
Saurabh kumar
Ers321jadaun@gmail.com...
Complaint comments  Read comments [2]Complaint category Other

Aircel — company not providing port code

 sagar2018 on May 27, 2018
I am asking aircel for port code but company is not responding me,
I tried all the company operator numbers but none responds, also their website not open.
So its my request to aircel company please send the porting code for my aircel number.
Below details

Aircel mobile no is [protected].
Sim number is[protected].
Location is maharashtra.
Kyc documents named - sagar sayaji mhase....
Complaint comments  Read comments [1]Complaint category Telecommunications

Aircel — the unspent balance of aircel account has not been refunded

 Sanjelyn on May 23, 2018
I could not change my mobile service provider from aircel to other services due to which my aircel number remains without any use.
Adding to this the unspent balance from aircel account has not been refunded nor has any initiative been taken.
Please resolve the two issues as early as possible. I still have my aircel sim kept safe incase the service provider can be changed....
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — aircel a/c balance refund

 vickyislam on May 21, 2018
I'm mujahidul islam my aircel number [protected] in this number i have 900+ rupees unused balance. After my aircel network getting deactivated i requested executive to refund my value but there was no response. Please look into the matter seriously and i kindly requesting you to reply me as soon as possible......
Complaint comments  Read comments Complaint category Telecommunications

Aircel — my aircel sim is deactivated I don't understand why?

 sahithi kocharla on May 20, 2018
My name is sahithi
My aircel mobile number is [protected]
My current number is [protected]

Iam living in vijayawada, my sim is deactivated, i try to contact local aircel store but there is no aircel store at vijayawada. If you want any information pls call to my current number. Pls activate my sim as soon as possible.

My sim number is[protected]

Please...
Complaint comments  Read comments [3]Complaint category Telecommunications

Aircel — upc codes of 9762905312

 Kuruva Shiva rama krishna on May 19, 2018
ICCID NO.[protected] i need UPC code of this so that I can port with other Telecom operators please as soon as possible MOBILE NO.[protected]. IMEI NO.[protected]. as AADHAAR NO.[protected] Sir I am unable to generate UPC code for this AIRCEL number please do the needful thanks. K.shiva rama krishna contact no.[protected]....
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — refund of security deposit related to distribution

 Pratiksikar on May 18, 2018
I am distributor of aircel ltd since 2013 my security amount is deposited with aircel of distributor and also app and also some claims pending which leads me to a financial crisis
After insolvency i visited aircel jaipur office but no one is providing information about to get the security deposit back and no information is shared for that same i am regularly trying my best but all in vain.

Please suggest and show the way to how to get the amount back.

With thanks and regards

Pratik
Shree shyam communication
Sikar
Aircel distribution...
Complaint comments  Read comments [1]Complaint category Other

Aircel — need puk code its emergency

 machakaka on May 18, 2018
Hi i need my puk code for my aircel no [protected] its urgnt how to get that my alternate no [protected] can anyone help me sim is on the name of priya my sister iam from hyderabad if u need any verification please call on on my alternate no which i have provided bcoz this aircel no has updated for all accounts if i get puk code i vl port for other network kindly help us...
Complaint comments  Read comments [3]Complaint category Telecommunications

Aircel — unable to send port message to 1900 from aircel

 janakis on May 11, 2018
I am residing in chennai. I have been trying to change my mobile no from aircel to some other service provider. At present am unable to send or receive any message from my aircel no. My aircel no is[protected].
I am unable to send any port message to 1900 and there is no tower coverage at all. Kindly help me in sorting this issue at the earliest....
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Aircel — wrong upc code error

 innoxcentfayaz on May 10, 2018
After generating my upc code... I submitted it to airtel... Aftr some days it revert me that upc code is wrong...
After somedays i again generated a new code and submitted to airtel... Bt the problem still persists... Again the revert from airtel was wrong upc code... What should i do now... Plzzz get me rid from this... As my mobile no is important for me... I don't want to lose it... So plzzz help me in this issue...
Thnxxx in advance...
Complaint comments  Read comments [2]Complaint category Telecommunications

Aircel — number portability issue

 Rhea D'Costa on May 8, 2018
Hi,

I'm having trouble porting my Aircel number. Have visited multiple mobile stores but no solution. I don't have any network to generate UPC code for number portability. I have tried calling all Aircel customer care numbers but none of them are available. This number is linked to all my bank accounts so need help here urgently.

Please advise.

Thank you....
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Aircel — sim deactivated without any information

 Bwz on May 8, 2018
My sim card with mobile no. [protected] is not working. On calling it says number does not exist. Seems my sim has been deactivated since it was inactive for some time. Sim had validity upto 2022 even then it has been deactivated that too without any prior information. Kindly fix it urgently as this number is important for me and is linked to a number of social and banking sites....
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

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