Aircel Customer Care

Aircel Ltd.

Webpage:

www.aircel.com

Address

Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Phone:

+91 97 3819 9010

777

346

+91 12 4476 5000
[Head Office]

486

208

+91 88 9204 1111

209

101

+91 97 1609 9999

149

+91 40 6554 1234

130

Fax:

+91 12 4429 0524

+91 11 2699 0095

+91 22 4260 6070

+91 20 4140 6699

Additional info

Hyderabad
No.8-2-681/3A & 8-2- 681/3, Lakshmi Cyber Centre, Road No.12, Banjara Hills, Hyderabad - 500 034
+91 40 6554 1234

New Delhi
A44, Mohan Cooperative Industrial Area, Near Haldirams, Mathura Road, New Delhi – 110 044
Tel: +91 97 1609 9999
Fax: +91 11 2699 0095

Bangalore
View More Information...

Submit a Complaint

Customer satisfaction rating

32%

View Statistics

Complaints

7709

Pending

6059

Resolved

1306

So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours

Mon	12:00 am - 12:00 am
Tue	12:00 am - 12:00 am
Wed	12:00 am - 12:00 am
Thu	12:00 am - 12:00 am
Fri	12:00 am - 12:00 am
Sat	12:00 am - 12:00 am
Sun	12:00 am - 12:00 am

Aircel related photos (677)

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Aircel Customer Care related pictures (677)

Aircel Complaints & Reviews

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Aircel — VAS Changes added to Postpaid bill
Pr Pramothkumar on May 24, 2017

I bought aircel postpaid CUG connection year back for my mom. As my mom uses only call. I have activated basic plan with olny call and usualy i will get bill for 229 rs. On may month i got bill for 608 rs. On checking the bill 335+ tax has been added in the name of VAS charges. I wrote a mail to customer care asked the reason how this is activated and about charges. They simply replyed saying VAS service has been deactivated . There is no other imformation in the mail. My mom mobile does not suppot internet and i cont understand how its activated. So i called the customer care for further clarification....
Read comments	Telecommunications

Aircel — Balance deducted wrongly
Ma Mannishh on May 24, 2017

Rs 79 deducted from my balance, when i contected customer care they told me that i have activated a plan of rs 79. I have not activated any plan from my side and balance has deducted wrongly. Aircel customer care representative refused to even take down my complaint and disconnected my call. What kind of a company you people think you are running if you cant even take complaints from customers. Kindly look in to it or else i will port my number to other company...
Read comments	Mobile Service Providers

Aircel — MNP still not process
Na namkala on May 24, 2017

Sir I have applied for MNP but still not yet process, its been many days that I applied for it, I already paid bill also, I dont want to use postpaid anymore coz more facilities are available with other service provider mostly internet falilities as with you only 1 GB 3g its a big loss as compared to other service provider prepaid 3G offer so Kindly process it as soon as possible...
Read comments	Mobile Service Providers

Aircel — Unauthorised service renewal
Ab Abhinandan Panda on May 22, 2017

Auto deducting 2 rs daily i did not activated any service. I have not used your mobile data please refund my amount or disconnect this number permanently, i don't want to continue with this fraud company. I'm trying to connect your customer care but all lines are busy. Request you please deactivate this service asap and return my money back. Activated service: ndmc170317pi2 My number: 8285343396...
Read comments [1]	Unauthorized charges

Aircel — Ndmc 170317SMS2
Su Surbhit Srivastava on May 21, 2017

Aircel number 8802174213 Every day 2 rs are cut from my balance for some non sense scheme ndmc which I never subscribed. Stop this scheme from my number or disable the sim. I don't want your services. The schemes number is mentioned in the sinjection. Moreiver your customer care is such that no one can talk to CCE . Don't know how to complain and whon to complain...
Read comments	Mobile Handsets

Aircel — No response from company
Ni nishakiranbharti on May 20, 2017

I am having an aircel number 9852426902 on the name of Alok ranjan. Full network is there, even companies msgs are coming but i am unable to place a call, if i try to do outgoing call it will say that the number you are calling is busy, for incoming call it will say check the number you have dialled, i called customer care, first day they told to change the slot sim is ok, again when we called they told recharge with rs 50 on 8th may..i did... again we called they told after 4 days it will work, we have taken your complain n alll...but the fact is its not working and the most...
Read comments	Telecommunications

Aircel — Everyday some unknown packs gets activated on mobile.
Go govind kerkar on May 20, 2017

Today morning i got a text message to my number 9768448969 from aircel stating “thank you for choosing full song download at rs. 5 per day …..” and deducted rs. 5 from my main balance. This is total nonsense because i did not request for such useless services from aircel. This is the third time i am getting such useless message and deducted from my account in the last two months. I feel i am still using aircel network for such unnecessary headaches, and this is the worst network. Kindly refund my amount asap. If such harassment happen again, i do not have other options, but...
Read comments [1]	Mobile Service Providers

Aircel — Unable to get full talktime
Su Sumaann on May 20, 2017

Yesterday i recharged an offer of rs.13. The offer was about to get full talktime. But i still have not got any balance in my account. Please provide me my proper balance in my main account within just 30 mins. Otherwise i would like to port my aircel sim to another telecom company. What's your problem? I still have not seen any company like aircel. I am a new customer. After my first recharge i had to contact with the customer service centre to get my balance. I contacted more than 4 times but there was no reaction from the another side. Now i just want my balance. Please provide me within 30 mins....
Read comments	Education

Aircel — Not able to get mnp porting code from last 6 month
Zo zodiac2305@gmail.com on May 19, 2017

Sir hi This is Abhishek Tiwari. Sir m not getting network in my location matheran and m try to port it but not able to get porting code trying sending proper msg bit not getting code. Even customer care dont supprt just saying everytime server issue it is not fare that u r having server issue from last 6 month pllz its my permanet no plllz help me out my request....
Read comments	Mobile Service Providers

Aircel — Reactivation sim card
Le Leonlee on May 20, 2017

I missed out to recharge my aircel sim card on time, due to default in recharging my sim card, because of that my aircel number validity period was expired and my sim was deactivated.. Please help me to reactivate the same number which i was in use before... Now i really needed this old number.. Is there any chances or way to reactivate the same number......
Read comments [1]	Telecommunications

Aircel — Inactive number
Ki kinngsunil on May 19, 2017

My Aircel no 7504467822 is not active and I need it to be active urgent as it is my primary number and no one is able to reach me through the number, help me with this and don't tell me that my number is given to someone else as I have all my validity recharged at the time it was requested from Aircel through SMS so please resolve this problem as soon as possible....
Read comments	Mobile Service Providers

Aircel — Refund request
Br brijesh beingmyself on May 19, 2017

This is in reference to the Vikram Bhatt stories VAS activation on my Aircel number 9891956397 today morning (May 19, 2017). I received a text from Aircel that Rs. 30 was deducted from my account balance to activate the VAS service. As I never requested for any service I de-activated it however the deducted amount hasn't been refunded to me. So, I request Aircel to refund the deducted amount....
Read comments	Mobile Service Providers

Aircel — Activating offers without my knowledge by AIRCEL
Ra rajeshlai on May 19, 2017

Today morning i got a text message to my number 9856961045 from aircel stating “thank you for choosing fashion world weekly at rs. 35 blah blah …..” and deducted rs. 35 from my main balance. This is total nonsense because i did not request for such useless services from aircel. This is the third time i am getting such useless message and deducted from my account in the last two months. I feel i am still using aircel network for such unnecessary headaches, and this is the worst network. Kindly refund my amount asap. If such harassment happen again, i do not have other options,...
Read comments	Mobile Service Providers

Aircel — Ndmc 170317 pi2
So Sohail Mohd on May 19, 2017

Auto deducting 2 Rs daily I did not activated any service. I have not used your mobile data please refund my amount or disconnect this number permanently, I don't want to continue with this fraud company. I'm trying to connect your customer care but all lines are busy. Request you please deactivate this service asap and return my money back. Activated Service: NDMC170317PI2 My number: 7053197292...
Read comments	Telecommunications

Aircel — No information to stop auto renewal 9/- pack
Ne Neal Rajak on May 19, 2017

Aircel is filthy theives. Theire autorenewal packs are like They gave the key to enter to theire realm but not for exit. This is the way they have been looting customer.i wouldn't stay on there network. This is the end.there are plenty of complaints I see although now they have not taken any sustainable action. They only know to write hope your problem resolved. But problem is resolved after loosing 20 rupees. Do u guys hv idea what it takes to earn 20 rupees. Aircel are looting thousands of Indian by 1000*20 daily doing nothing. This is what cheap companies do....
Read comments	Internet Services

Aircel — Incoming and outgoing call stop
Jh jhutan das on May 18, 2017

My AIRCEL No 8575797130 Mere no par incoming and outgoing call facility bond ho geye. Me customer care me call kiya tha 3 bar muje bola ki 4 hours me thik ho jayega. Maine 4 hours bad jab firse call ki bola thik ho gaya. Jo ki mere problem thik hi nehi hoya tha Par mere is no se customer care me call busy kar diya.. To mera problem ka kuch soluation na karke call busy kar diya to humlog aircel kaise use kareinge... Or 1bat jo ki aircel network bahut bura network thik se network nehi milta Call drop problem......
Read comments [1]	Mobile Service Providers

Aircel — Deduction of money without any reason
Sa samridhiii on May 18, 2017

On 17 may btwn 7 to 8 17 rs. was deducted from my balance infact it ws the total money i have... and then i took loan of rs 10 on night of 17 may which was suppose to be expired on 18 night but it get lost i.e. deducted by the company before the time, i am complaining for this for 2 days but your service providers says that my details is not updating so i do wait for some 1 hour this is the same sentance they said me when i called them and till now i have called 6 times your 1 hour still not over. i am done with your services and i complaint on consumer forum and trai both ....
Read comments	Telecommunications

Aircel — Porting related
Pr princeshukla300 on May 18, 2017

I have ported my no 7399552227 from assam circle to delhi circle.but it's sevice has not started yet as 15 passed.Please contact me as immediately as possible. Alternate contact no-7279810199(Prince shukla)...
Read comments	Telecommunications

Aircel — About deactivate NDMC 170317 PI2
Mo Mohdfurkan Ali on May 18, 2017

Auto deducting 2 Rs daily I did not activated any service. I have not used your mobile data please refund my amount or disconnect this number permanently, I don't want to continue with this fraud company. I'm trying to connect your customer care but all lines are busy. Request you please deactivate this service asap and return my money back. Activated Service: NDMC170317PI2 My number: 7210471209...
Read comments	Internet Services

Aircel — Reg :changing my postpaid connection to prepaid connection
Bh bhaviyar on May 18, 2017

Hi, Im facing a problem with aircel showroom members in chennai branches like perungudi, perumbakkam, palavakkam, velacherry, saidapet. Actually these people are not treating the customers politely, for the past 10months i was facing this problem and my sim is also not changed to postpaid to prepaid. I have submitted all the documents which possiblility for changing to prepaid sim. Really im saying aircel network is fraudulent and enjoying with aircel customers. Dont play with a poor family and middle class family. Asking them to pay the aircel bill for the before cycle starts but eventhough...
Read comments [1]	Unauthorized charges