Aircel Customer Care
Aircel Ltd.
Customer satisfaction rating: 36%
Submit a Complaint
8212
COMPLAINTS

Aircel Customer Care

Aircel Ltd.

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Address
Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
938
down
414
+91 12 4476 5000
[Head Office]
up
550
down
231

Fax:
Fax:
+91 12 4429 0524
+91 11 2699 0095
+91 22 4260 6070
+91 20 4140 6699

Additional info
Hyderabad
No.8-2-681/3A & 8-2- 681/3, Lakshmi Cyber Centre, Road No.12, Banjara Hills, Hyderabad - 500 034
+91 40 6554 1234

New Delhi
A44, Mohan Cooperative Industrial Area, Near Haldirams, Mathura Road, New Delhi – 110 044
Tel: +91 97 1609 9999
Fax: +91 11 2699 0095

Bangalore
69/1, Golden Millennium 4th Floor, Millers Road, Vasanth Nagar, Bangalore - 560 052
+91 88 9204 1111

Mumbai
Opus Centre, Opp. Hotel Tunga Paradise, Road No : 47, MIDC, Andheri-Kurla Road, Andheri East, Mumbai – 400 093
Tel:
+91 97 6809 9990
+91 22 4260 6240
Fax: +91 22 4260 6070

Pune
CommerZone, 144 / 145, 2nd Building, 6th Floor, Ashok Samarth Path, Yerwada, Pune – 411 006
Tel: +91 20 4140 6666
Fax: +91 20 4140 6699

Chennai
4th Floor, Spencer Plaza, No.769, Anna Salai, Chennai – 600 002
Tel: +91 44 4228 0000
Fax: +91 44 4228 0123

Kolkata
Globsyn Crystal Building, 3rd Floor, Block EP, Plot - 11 & 12, Sector-V, Salt Lake, Kolkata - 700 091
Tel: +91 98 0459 8045
Fax: +91 33 2357 4236

Coimbatore
No.114, 2nd Floor, Sri Arthanari Towers, Race Course Road, Coimbatore – 641 018.
Tel:
+91 42 2650 2583
+91 42 2650 2683
Fax: +91 42 2427 0170

Ahmedabad
B-1005, 10th Floor, Narnarayan Complex, Opp. Ganesh Plaza, Nr. Navarangpura Bus Stand, Ahmedabad – 380 009
Tel: +91 79 6513 3001
Fax: +91 79 4007 5340

Ernakulam
3rd Floor, RR Arcade, Geethanjali Bus Stop, Thammanam Post, NH By-pass, Ernakulam – 682 032
Tel: +91 48 4419 0000
Fax: +91 48 4419 0350

View More Information...

Customer satisfaction rating
36%
Complaints
8212
Pending
4720
Resolved
1780
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Aircel related photos (745)

Aircel Complaints & Reviews

Sort by:

Aircel — reactive no

 rohit mule on Sep 26, 2017
Sir, I didn't use the aircel sim for the past 4 months. So i think the services have been disconnected. I wish to continue using the aircel sim. Kindly resume the services.
My no. Is [8796074772].
I really need this no. to get reactivated.
I am facing a lot of troubles now.
I didn't knew that not using a sim for three months would result in the disconnection of the network.
Kindly help
I would be very grateful to you.
Thank you....
Complaint comments  Read comments Complaint category Business & Finances

Aircel — deducting the main balance

 Bhaskaran Radhakrishnan on Sep 26, 2017
I've been using aircel for more than 10 years but recently im so annoyed with their customer care service ! they deduced the balance of 80rs for no reasons when i called first time they told i use internet and subscribed something. I kindly told them that i'm using a basic mobile phone i cant really use internet then they told I will connect to higher officials but they couldnt and told me to call after 1 hour and then i again called another guy picked the call he was very arrogant and rude and cut the call inbetween. and again i called they told me we cant refund in future we will make sure it...
Complaint comments  Read comments Complaint category Internet Services

Aircel Telecommunication — data and balance deduct

 cs143 on Sep 26, 2017
Mera aircel company ka plan 149 ka pack dala hua hai .Jisme 149 ka balance +1gb/day + aircel to aircel free or 25 p/other call mila hai.Par data pack 2 days he mila 1gb+1gb uske baad nai mila or 149 ka balance ko v kaat liya gaya hai. Customer care v nai lagta hai ek baar lag to v koi karwahi nai hua . Recharge hum 22-09-2017 ko karwaye thy. please help me iske pehle 6-09-2017 ko v 125 ka recharge karwaye thy jisme 15 gb dene ka baat tha but wo v pura nai mila tha.
AIRCEL NUMBER - 9504734442...
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — port problem [Resolved]

 Kishoree on Sep 26, 2017
Port problem I am changing my Aircel account to other why you my request is not give please helpfor porting to other card and please help me
Your Aircelis not give my problem and range nahi
High. High data cost and no more benefits and my phone is 4G and I am giving a 4G card so I am proating a card please no more questions ask for meone is more problem is your mobile recharge is not available so more more problems created...
Complaint comments  Read comments Complaint category Education

Aircel — require unique porting code

 rdsing on Sep 26, 2017
Hi Sir,
My mob no ; 7040123358
I am trying to change from AIRCEL to jio as there is no network of aircel at my workplace. But AIRCEL is not providing me the Unique porting code. I have send the SMS requesting UPC many times on 25 sep, 2017 but to no any one response me So kindly . AIRCEL guys please send me UPC. As i am in DEAD ZONE of your coverage area.

Thanks,
rahul singh...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Aircel — to get rid of pre call offer info

 Ramesh Sayinathan on Sep 26, 2017
I wanted to get rid of the precall offers information before each and every call. This strategy of product advertisements will only backfire as it irritates the customers when we are trying to reach someone in emergency. I raised a complaint with the customer care (which is quite impossible to reach with the automatic options they have in 121, i had to go into 3G technical support option to talk to a customer care executive) and they straight away said that is not possible to get rid of these messages. I asked them to take a complaint they said no that is not possible....
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — my aircel sim is disconnected

 Gooddevil on Sep 26, 2017
My aircel sim was working properly & I recharged with 333 but suddenly It showed emergency calls & next it was disconnected & in sim slot it was showing insert sim & no service.It has been disconnected since 5 days & I recharged it too but still no response. What should I do now?
My phone number is 9206172889.
Please resolve it as soon as possible....
Complaint comments  Read comments [1]Complaint category Telecommunications

Aircel — reactivation of aircel number

 iamarnab1 on Sep 25, 2017
Please reactivate my aircel kolkata prepaid number +917278*507. Currently, i live in bangalore for job purpose, and my sim card is deactivated. Please reactivate as soon as possible, i tried some aircel stores but all are closed or not in service. For confirmation, you can reach out to me in the following number +917003189096. Please make it as soon as possible, it very much needed....
Complaint comments  Read comments [2]Complaint category Mobile Service Providers

Aircel — network range not available

 Dharani.D on Sep 25, 2017
I am working in chil sez ccc office. Recently i bought an aircel sim. But i am unable to get the range inside my office building while i am able to get it outside with in the campus. Many of my colleagues has also shifted from aircel to some other network because of this issue. Other networks are available inside the buildings, why not aircel?. Can you do something about this?....
Complaint comments  Read comments [2]Complaint category Mobile Service Providers

Aircel — ndmc aircel

 Vasundhra Tyagi on Sep 25, 2017
Everyday 2 rs are being deducted from my aircel balance. I didn't even applied for this service and a lot of amount have been deducted till now. How can aircel be so irresponsible and force any service onto us without our permission or request? It got activated itself everyday. I don't want any service like this! Remove the pack as soon as possible....
Complaint comments  Read comments [2]Complaint category Mobile Handsets

Aircel — no of unknown msg and calls

 Archisman Dey on Sep 25, 2017
For the last 1 hour i am getting msg for otp for shoping sites i havent register as well as call from many unknown no. This pics given below in this i havent been registered to any of this sites
And the no are from california, las vegas

So please help me
In this situation...
Complaint comments  Read comments Complaint category Other

Aircel — data recharge of rs. 89

 buro95_babai17 on Sep 24, 2017
I have recharged rs. 89 in my aircel number. Benefit is 1 gb/day with validity of 28 days. But, i didn't get it. I contacted with customer care for several times but my problem is still not resolved. Help me....
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — national customer preference register for ucc (do not call registry - trai)

 krupakarram on Sep 24, 2017
My mobile number is 9842280877. I have registered with trai's telecom commercial communications customer preference portal on 15.04.2010 with preference - "no call and sms". The preference details were modified by aircel on 24.02.2014 without my knowledge, i once again reset my preference on 16.03.2015 as "no call and sms". I received several promotional sms even after my resetting the preference. Again i had to reset the preference on 08.12.2016 as "no call and sms". Still i am receiving promotional sms different ids and even from aircel. I have forwarded the messages received to 1909 in the required...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Aircel — aircel postpaid connection

 Abhijeetsengupta on Sep 23, 2017
I am abhijeet sengupta. I want to port my aircel no to bsnl due to network issue. But after submitting the porting request 2 times, aircel rejects my porting request by stating that my bill was not paid, while actually it is paid as per bill received and also i paid 130 rs i advance for current month. And second time aircel refuse to port by saying that the porting number is not matching.. Please let me know how to resolve this problem.
Thanks & regards,
Abhijeet sengupta...
Complaint comments  Read comments Complaint category Products & Services

Aircel — aircel-complaint-not using aircel postpaid but now received a message that "advocate notice will be generated due to non payment'

 rabamesh on Sep 23, 2017
Hi
Am imdath am using aircel prepaid 9688447057.
From my knowledge i didn't ever used aircel postpaid.
After seeing this message i remember that two or three years back for my friend i have taken and gave aircel postpaid on behalf of him under my proof.
He only used aircel postpaid i didn't even don't know what number it is.
Once he met with accident and died, i said many time to rep who called me at that time.
How i can bear that amount. Today received message that gonna taking advocate notice against me.
Please concern team get in to this issue...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Aircel — I can't receive my 500mb.

 Arunabha kumar singh on Sep 23, 2017
I have recharge of pi pack 77 on 5th september 2017 valid upto 2nd october 2017. Aircel give me offer in this pack. The offer is aircel give me 500 mb net daily per day basis. But last 2 day i can't receive this 500 mb daily... I am complaining aircel customer care but they have not resolve my problem. Present day also i can't receive my 500mb. So i think this aircel company is fraud.
My complaint no is 1-27868124245
My mobile number is 7679902359
Alternate no is 8906907979...
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — unable to send message to 1900

 Rupakmandal on Sep 22, 2017
I want to port my aircel service to other service... Message not send to 1900 (Universal port number) from last two days. Even i called their complaint number 198, they keep saying me their server is down.

It is something blocked by aircel, just to ensure that no body is able to port from aircel to other providers.

Please help me.

Regards
Rupak mandal...
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — aircel postpaid extra bill amount

 Mahil27 on Sep 22, 2017
Hi,
One of the customer of aircel telecom company, coimbatore
(My postpaid number;8760060006) my base plan is 199/- two months (July) before i submitted request to change my plan 199 to tariff 149/- plan they accept my request but the plan is not change or no intimation is provided by aircel customer care representative regarding that failure of plan change. Now they kept increasing late fee bill payment fine without any intimation. Without information my outgoing and incoming facility block. Customer service agents response to my queries and concerns are very harsh to me. They are...
Complaint comments  Read comments Complaint category Telecommunications

Aircel — not getting unique porting number for 9762489349 phone number

 Abhilash Bari on Sep 25, 2017
Hi Sir,
I am in the area where I am not getting range of Aircel. I have sent PORT message to 1900 and it is not accepting from your side. I have called to customer care but still not getting it resolved. Now even they are not recieving my call. Please do look into this. I want to switch to another service provider. My cell number is 9762489349. Please do it as soon as possible....
Complaint comments  Read comments [2]Complaint category Mobile Handsets

Aircel — port upc code not received from aircel

 dineshmad on Sep 21, 2017
Aircel — port upc code not coming

1 review
Di dineshmad on sep 20, 2017
Mark as resolved

Hi sir,

I am trying to change from aircel to airtel. But aircel is not providing me the unique porting code. I have send the sms requesting upc many times on 20 sep, 2017 but to no avail. Aircel guys please send me upc.
My number:7373809441

Thanks,
Vigneshkumar t...
Complaint comments  Read comments [2]Complaint category Mobile Service Providers

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