Aircel Customer Care
Aircel Ltd.
Customer satisfaction rating: 40%
Submit a Complaint
9032
COMPLAINTS

Aircel Customer Care

Aircel Ltd.

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Address
Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
1390
down
616
+91 12 4476 5000  [Head Office]
up
775
down
360

Fax:
Fax:
+91 12 4429 0524  
+91 11 2699 0095  
+91 22 4260 6070  
+91 20 4140 6699  

Additional info

Hyderabad
No.8-2-681/3A & 8-2- 681/3, Lakshmi Cyber Centre, Road No.12, Banjara Hills, Hyderabad - 500 034
+91 40 6554 1234

New Delhi
A44, Mohan Cooperative Industrial Area, Near Haldirams, Mathura Road, New Delhi – 110 044
Tel: +91 97 1609 9999
Fax: +91 11 2699 0095

Bangalore

69/1, Golden Millennium 4th Floor, Millers Road, Vasanth Nagar, Bangalore - 560 052
+91 88 9204 1111

Mumbai
Opus Centre, Opp. Hotel Tunga Paradise, Road No : 47, MIDC, Andheri-Kurla Road, Andheri East, Mumbai – 400 093
Tel:
+91 97 6809 9990
+91 22 4260 6240
Fax: +91 22 4260 6070

Pune
CommerZone, 144 / 145, 2nd Building, 6th Floor, Ashok Samarth Path, Yerwada, Pune – 411 006
Tel: +91 20 4140 6666
Fax: +91 20 4140 6699

Chennai
4th Floor, Spencer Plaza, No.769, Anna Salai, Chennai – 600 002
Tel: +91 44 4228 0000
Fax: +91 44 4228 0123

Kolkata
Globsyn Crystal Building, 3rd Floor, Block EP, Plot - 11 & 12, Sector-V, Salt Lake, Kolkata - 700 091
Tel: +91 98 0459 8045
Fax: +91 33 2357 4236

Coimbatore
No.114, 2nd Floor, Sri Arthanari Towers, Race Course Road, Coimbatore – 641 018.
Tel:
+91 42 2650 2583
+91 42 2650 2683
Fax: +91 42 2427 0170

Ahmedabad
B-1005, 10th Floor, Narnarayan Complex, Opp. Ganesh Plaza, Nr. Navarangpura Bus Stand, Ahmedabad – 380 009
Tel: +91 79 6513 3001
Fax: +91 79 4007 5340

Ernakulam
3rd Floor, RR Arcade, Geethanjali Bus Stop, Thammanam Post, NH By-pass, Ernakulam – 682 032
Tel: +91 48 4419 0000
Fax: +91 48 4419 0350



View More Information...

Customer satisfaction rating
40%
Complaints
9032
Pending
3556
Resolved
2673
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Aircel related photos (865)

Aircel Complaints & Reviews

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Aircel — distributor full and final settlement pending

 Raj Bhanushali on Sep 20, 2018
Hi

I had taken distribution of aircel in 2015 it was in icr location
Dhule (Maharashtra)

I have submitted all the documents which were requested by finance team at that time and had also company had agreed to pay the expenses charges for closing and transferring the remaining stock back

But as that company employee has left the job there was no more action taken from your side and my full n final settlement of my security deposit as well as other amounts are still pending

Following are my details

Account: 3023499
Complaint comments  Read comments Complaint category Business & Finances

Aircel — how to know my pf number in aircel ltd.

 Srinivaskodthivada on Sep 17, 2018
I was worked in aircel ltdat hyderabad ap circle from 13th oct-17 to 27th july-18, unfortunately my pf number is missed, current i don't have above organization pf number & pay slips, i want to transfer my pf from aircel ltd to bharti airtel ltd, please let me know the process of previous organization pf number.
My emp id: 00033757
Name: kodthiwada srinivas...
Complaint comments  Read comments [1]Complaint category Telecommunications

Aircel — upc code is expired

 Krisheed Immadi on Sep 13, 2018
Please let me know what to do now, as my upc code is already expired. I dont have proper information from aircel regarding their services and all of a sudden my network lost and kept my mobile aside. Now i want to use the same number as my aadhar is linked to this number only.

My mobile number is : [protected]
Last 5 digits of sim : 17409

Please let me how to proceed further. Thanks in advance...
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — credit balance not refunded

 chaman kaul999 on Sep 11, 2018
Aicel has closed its mob.network operation in Himachal Pradesh since last January 2017. At that time their was my credit balance of ₹2800/- lying with them as advance. They have not refunded me this amount in spite of many requests through mail and customer care. My mob.no [protected]. H.P circle....
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — my number is 8686330318, i want call history 2015 to 2018

 Bapuraju on Sep 4, 2018
Dear sir, regarding call history 2015 to 2018, all sms and received calls and out going calls i want [protected], [protected] plz send me as soon as possible, and you have any additional data send me also, but iam suffering problem with out intimetion disconnect, iam waitingresponds email id is sbaburajg211@gmail.com, iam waiting for response thank you...
Complaint comments  Read comments Complaint category Other

Aircel — charged for services not availed

 jojojassu on Aug 27, 2018
I had taken the aircel internet services through a corporate plan in chennai in 2012 and later got it disconnected before leaving chennai due to relocation through the same agent who sold me the plan. I came to know after 4 yrs that the company was still billing me the charges and deducting through my bank account for the services that i never availed in almost 4 yrs and contacted them immediately for the wrongdoing but they kept dillydallying the matter and after a lot of following up simply said that they can' find the cancellation request from my end that i should provide them with cancellation...
Complaint comments  Read comments Complaint category Internet Services

Aircel — upc code show expired

 vamshi358 on Aug 24, 2018
Hello,
Is it possible to port my aircel number to other network. I was compltely unaware of this situation.
I have generated the upc using the website today.
http://35.154.143.159/upc/getUPC.jsp

I have the upc code bit it shows expiry date is 16 april 2018.
How can i get my number back..?
Please help me with this issue.
I need my number very badly.

Thanks in advance...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Aircel — my sim card is inactive for not using from long time

 Poornapp on Aug 10, 2018
My aircel sim is inactive currently so please suggest how to activate my old sim card, it is inactive currently not used since last 6months. I still want to continue with aircel operator so please suggest how to reactive the old sim card immediately. I tried recharging but it is failed due to the operator is invalid and on sim number is not present to make wireless customer call so please help me to resolve this issue immediately...
Complaint comments  Read comments Complaint category Passport Services

Aircel — upc code related.

 Nirzara on Aug 4, 2018
My mobile number [protected] is closed and my upc code fk264951 has expired. I am not able to change my service provider, please provide me new upc or extend the time frame of old one. My bank account and my aadhar card is associated with this number and as this number is closed, i am facing huge difficulty. So, i kindly request you to provide me a solution as soon as possible....
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — extension the validity of upc number- nk815549

 PrasantaMondal on Aug 2, 2018
Madam/dear sir,

I am facing problem with porting my aircel number to vodafone. Upc no. Nk815549 got expired, now i don't have network to generate new upc. Please help me and extend the validity of upc number - nk815549. My aircel mobile number is [protected]. This is the primary of my all bank accounts, aadhaar and relatives. My alternate number is [protected]. Please do the needful asap....
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Aircel — regarding porting of my aircel number

 piyush achari on Aug 1, 2018
Dear sir,
I have a aircel no which is [protected] (Bihar) and my sim last 5 digit is 08362 upc is db211546. I am unable to port my number in operator.in porting server says number is not old 90 days but my number is more than 150 days. Pls provide the solution for porting my number or give me the other upc code. Pls pls provide me the solution.

Thanks®ards,
Piyush achari
[protected]...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Aircel — no network all important contacts in sim

 natrajkumar singaraju on Jul 31, 2018
Aircel has closed the operation leaving consumers in vain. No information is provided regarding closure of network operations.

Even i am unable to port the number to another networks.
Lost my account balance in sim i request how to go further regarding the number portability. How should we lodge a complaint in trai.
Networks should accept the aircel customers in to their networks...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Aircel — number shows as invalid

 Kirankumar M. on Jul 20, 2018
I want to port my Aircel number for which UPC is mandatory. When i submit the request for UPC it shows as my number is not valid. i even tried to generate UPC from Aircel website, and tried to login to aircel website with my Mobile number, but it still showed my number as not valid.
Aircel Number [protected]
my current number [protected]
i have been using this number from several years, so please give the solution for this problem, so that i can use this number further...
Complaint comments  Read comments [2]Complaint category Mobile Service Providers

Aircel — shows number not valid

 Er Sameer on Jul 19, 2018
I want to port my Aircel number, but for that UPC is mandatory, during this it shows no.is not valid
[protected]
sim no.[protected]
i want to port my above number but during the port process the upc
is mandatory, already i had send request for the upc but the result comes out that the number is not valid, but i use this number from last seven years, so please give the solution for this problem, so that i can use this number further...
Complaint comments  Read comments Complaint category Telecommunications

Aircel — mera mobile ghum

 Pushpender chauhaan on Jun 30, 2018
Dear sir /mem kal raat ko kahin se aa raha tha
Vasant vihar area ke andar ja raha tha auto ke andar se utra to dekha ki phone meri poket main nahi tha tabhi mene dekha ki mera phone auto ke andar rehe gaya ye baat sir raat 9:00pm baje ki baat hai jab mene kisi or ke phone se apna no. Lagaya tha par off bata raha tah

Name. Prakash negi
Father name gopal siva negi
My phone. [protected]

Pls this no. Closed pls...
Complaint comments  Read comments [3]Complaint category Schools

Aircel — extended expiry code

 md.tahir on Jun 26, 2018
Hello,

I am facing problem with porting. My upc code expired before the new operator could processed for mnp. Now i dont have network to generate new upc and neither the number given by aircel is working. Even the website for generating upc is also down. Please help me. As is the primary number for my all bank, aadhar related documents. My number is [protected]...
Complaint comments  Read comments [3]Complaint category Mobile Handsets

Aircel — not receiving payment over a year

 prosenjit dubey on Jun 26, 2018
We have an Aircel tower installed by GTL limited at our premises but it hasn't been in working condition from a year and I being the landlord not receiving any payment as per contract and for now, we are unable to contact anyone for further communication we are in severe problem please help us....
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Aircel — reactivate my aircel number

 gunnala srinivas on Jun 26, 2018
Dear sir / madam

I have a aircel no [protected] in the name of gunnala srinivas. Actually im not update my aadhar card in time of your given time to me that's why my number was blocked. This numbers is my personal and banking and my all accounts to use this number aircel. I need my number in all times use this only so kindly reactive my mobile number....
Complaint comments  Read comments Complaint category Airlines

Aircel — upc expired on 19th april

 shahid perwaiz on Jun 24, 2018
I was using aircel but it’s closed now i tried to generate upc by several processes, but nothing worked. Recently got a link, where upc could be generated, but after generation, i see the expiry date was in mid april, 2018!! This number is given in lot of important places. So i want to get that number through portability to any other network (Preferably vodafone). Please do the needful....
Complaint comments  Read comments [1]Complaint category Telecommunications

Aircel — bill payment acknowledgement not received and cannot generate upc

 sameeranborah on Jun 15, 2018
Hi,
I have paid my outstanding bill or aircel number [protected] which was suspended last but i didn't receive any email, money was deducted from my bank account, also i am not being able to generate upc for the number, i have mailed a few customer care agents but no one responded. Anticipating a response as my number is linked to various important accounts
Thanks...
Complaint comments  Read comments [1]Complaint category Telecommunications

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