On 25th, I received a call regarding one loan taken by one of my relatives of Just Rs. 500 and he was not reachable for some time due to some issue. First of all, Why are you giving a loan to Students who are not earning? On what basis are you approving a loan?
One of your team members called me and he was using very abusive and offensive language which is not at all tolerable.
I tried reaching your customer care but know none of the executives answered my calls. and that uneducated person is not answering my calls when I called back again
Also, I found one customer care number on google and called him, he was also using abusive language
I am writing both the numbers on which both people were misbehaving.
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Kindly take strict action against these people and share the direct contact number of your customer care team. This is not the way to talk and behave with customers or their relatives. Was this information helpful? | 
