Payme India — digital loan - agreement digitally signed, debit mandate done but amount not disbursed

Address:	5th Floor, Devasthali Corporate Tower, A- 42/5, Vishwakarma Rd, Block A, Industrial Area, Sector 62, Noida, Uttar Pradesh 201309
Website:	www.paymeindia.in

Payme india has approved loan amount of 50 k for 3 month. Process was digitally signed the agreement and agree for debit mandate.

Entire process got completed and they sent agreement too, but disbursement not happened and now msg showing in their app that it got failed/rejected.

Now, since i signed digitally (Agreement & debit mandate) i gave received msg from bank on debit mandate registration but since money not disbursed how can payme india loan registration still valid. And above all how to ensure security... They can play with details

I tried to reach customer care but there is no response... Even escalated the matter but yet to hear out.

Payme india app is hanging so not able to raise any ticket to.

Please help to resolve this,

Pravin