Payme India — Harassment calls

My brother took loan unintentionally due to job loss due to coronavirus. We where unaware of it later when we realized of it we where ready to pay the amount but the executive Miss. KOMAL started harassing my brother and started calling everyone in his contact list, I need a justification to understand why you guys call some random number on my phone n who has authorized you to take my contact list data. I'll be filing a complaint in local police station on the same
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