Payme India — Incorrect amount charged

Hi Team,

I paid my EMI, but as per mail it shows additional amount of Rs.360 to be paid but on the portal it shows Rs.2450(it was delayed by only 2 hrs. When I paid it was Rs.9133 but now it added Rs 2450 more, even after paying.

Trust me this is a repeated issue for the 3rd time, when I am charged additional amount. My ECS failed, hence I requested a call back or alternate method of payment but not received any update till now.

Please help in getting this resolved and either my money gets adjusted to the remaining balance or they pay it back. If not, then it will be hard for me to pay 3rd emi.

I am charged approx 2000 more the delay was less than 24 hrs .