Payme India — NO response from PayMe India. Rent money not paid to Landlord however money debited from my credit card,

Address:	https://www.paymeindia.in
Website:	www.paymeindia.in/#

Hi Team, Dated 11th I used PAYME INDIA MOBILE APPLICATION to pay rent to my landlord using my Credit Card. I did not get the funds yet to my account. In application status is showing failure However u guys sent me an email stating transaction is success. However, where is my money of 2200/- When will it be credited back to my account? Or a landlord account? Refer below email sent to me ease buzz team. Also attached screenshot stating transaction of 2200 rs is failed.

I contacted payme india support team. Team mate Disha was not helpful on call. She did not solve my problem and she disconnected my call. No response over whats app too. My simple question: what happened to my transaction.

Name KANNAVARAM PREMCHAND
MOBILE [protected].
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Their merchant Easebuzz replied:-

From: Support Easebuzz
Cc: Manav Munjal

Hello Merchant
Greetings from Easebuzz!!
Please check the customer concern and resolve the issue on priority basis. Please find the transaction details below:-
Easebuzz ID E220511YBCG1KD
Date of Transaction[protected]
Transaction Ref Num [protected]
Amount: 2223.36
Status: success
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NO response yet from Payme India. They are disconnecting my calls automatically(attached screenshots).

MR ROHIT ROY PAYMEIndia Grievance officer also not responding to my calls attached screenshot

Kindly let me know when will i get my funds to my account or to my landlord account? I don't want robotic replies like we will get back. mention date and time.