[Resolved]  Paytm Payments Bank — Regarding my refund

I had done rupees 14000 transaction on 11th jan 2022, but my transaction was failed, the message indicates me that i will get my refund amount in 4 hours, but till now i didnt received any refund amount.
please look into this issue.
As a student i was very much needed with that amount right now
Thankyou
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Jan 13, 2022
Complaint marked as Resolved 
they are so reckless to answer even though i messaged them in TWITTER and INSTAGRAM they are not even responding by seeing the messages. Yes i had mailed them to PAYTM.COM/[email protected] in that they had mentioned as below. ((Thank you for contacting us. We request you to kindly raise your concern via our in-app support section at https://m.paytm.me/care since we are no longer monitoring this email ID. Alternatively, you can follow the below mentioned steps as well: Open your Paytm App and tap on Menu icon Go to '24X7 Help & Support' at the bottom of the navigation panel Choose a service you need help with and tap on 'Chat with Us Type your query in the chat box and Paytm Assistant will help you resolve it.)) this is what they replied me. then i tryied to 24*7 service, they not even lifting the calls. please ensure to slove this ASAP
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