Paytm Payments Bank
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COMPLAINTS

Paytm Payments Bank Complaints & Reviews

A
Jan 10, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund Amount Regarding

Sir,
I Canceled product on Amazon pay on December 29. I give Paytm Account no for refund Amount Rs. 699.
According to Amazon pay refund Amount Rs 699 has been credited in my Paytm Account no.
But not received my Refund Amount...

Please help me..
PAYTM PAYMENT BANK
A/C NO. [protected]
Refund Amount Rs 699
Reference No.[protected]
Merchant Partner Amazon Pay
REFUND...
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S
Sanjaygowda0199
from Noida, Uttar Pradesh
Jul 27, 2022
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Paytm account blocked reported by pune police

Sir i dont know what reason they have blocked please i am ready to pay any fees please help to unblock account...
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S
Sanapala Leela Krishna
Jun 21, 2022
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Freezed my Paytm wallet and Paytm bank

I have my Paytm account with full kyc done.

Suddenly my Paytm wallet and Paytm bank are freezed.

It's asking to provide PAN details.

When i provide my pan card number it says pan used by other number.

How can my pan card missed used here....
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S
sajin1412
from Nagercoil, Tamil Nadu
Jun 17, 2022
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Worst Response from Paytm Payments Bank

I am Sajin. I am one of the customer paytm payments bank account. unfortunately I did wrong upi transaction Rs.15000 on May 1st 2022. Next day I have raised complaint for amount reversal. And i did not forgot to follow-up. Everyday they said like " we processed your complaint, this process take more than one month". After one month Paytm said " Your reversal process declined by receivers bank on May 1st 2022 ( Actually I raised complaint...
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A
aakash.kumar1604
from Bhagalpur, Bihar
Apr 27, 2022
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Account freeze

Paytm payment bank has freezed my account due to this i am not able to use my money from paytm payment bank.

They asked mandatory information which i gave to them then also they did not unfreeze my account.

Sir i need my money in urgency.they didn't unblock my account.

My paytm account number is :- [protected]
Paytm payment bank account number:[protected]

When i call paytm...
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M
manngmahadik
from Mumbai, Maharashtra
Mar 2, 2022
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Cash not Received from ATM Machine while Withdrawing from ATM Machine

I went to the ATM of Apna Sahakari Co-Operative Bank' ATM at Lower Parel to withdraw my money with PayTM Debit card. I went there to withdraw Rs.1000 but no money came from the ATM machine and the money was deducted from my Paytm Payments Bank account....
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Rishabh490
from Jabalpur, Madhya Pradesh
Feb 8, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Upi transaction failed

My upi transaction got failed but amount got deducted and i still did not received my refund...
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T
Tanya yatin
from New Delhi, Delhi
Feb 2, 2022
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Paytm postpaid

Paytm gave me a limit on paytm postpaid. Last year on 1st August, 2021 I paid the last emi and all dues were cleared perfectly.
It's 2022 and they are still sending me statements of paytm postpaid account showing ₹0 but overdue. Account should have been closed then and there but instead it might be ruining my cibil. There is no way to reach customer care for postpaid. Last evening somehow I could manage to message their customer...
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pranaybalu3
from hyderabad, Andhra Pradesh
Jan 13, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding my refund

I had done rupees 14000 transaction on 11th jan 2022, but my transaction was failed, the message indicates me that i will get my refund amount in 4 hours, but till now i didnt received any refund amount.
please look into this issue.
As a student i was very much needed with that amount right now
Thankyou...
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Suresh Gurram
from Hindupur, Andhra Pradesh
Nov 3, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund initiated from myntra but not received

Website:www.paytmbank.com

My name is suresh I ordered addidas flip flop in mynthra on 19th October i done my payment with Google pay through paytm bank, upi transaction id :[protected] and google transaction id : CICAgODGmZerUg
And i cancelled my order on 21st October now its 3 November mynthra said we already initiated your refund contact your bank with reference number, reference number is :[protected]
I called paytm customer care they said no...
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N
neeraj_meena
from jaipur, Rajasthan
Oct 6, 2021
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Refund from amazon but cannot reflect my money

Address:B-121, Sector 5, Noida - 201301

I refund cannt recived my refund . im already waiting 5-7 days but cannt recived my refund money
this is my refund refrence no. SJDXMW5T0000KSGMDI86...
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N
Narendra Pandre
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transaction pending

Address:Bhopal, mp, india
Website:Paytm

Sir mera 3 transaction Pending h plz help me reference no.[protected],[protected]...
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S
Shivam Kumar Barbigahiya
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enter your issue

Address:Sheikhpura mahuri tola

Past tha format given in description along with your details....
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A
adi.n99
from Burla, Odisha
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refund of my amazon order not yet received

Address:At- tamara po/ps-kanpur, Cuttack, Odisha, 754037

My name is aditya narayan mishra and i had ordered a sunglass of rs.205 (Criba sunglasses) in amazon on 30 nov 2019 and after 10 dec 2019 i returned this order due to personal reason. And on 13 dec 2019
Amazon initiated the amount to my card but i still didn't get the money. Amazon sent this reference number[protected]
And told me to fill charge dispute form but paytm payments bank doesn't have such policy. So
Please...
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A
akbishnoi
from Jaipur, Rajasthan
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not received payment

Address:125052

I have placed an order on amazon on 04th oct 2019 using my paytm saving bank account.. Order no was[protected]. Amazon have refunded my money for that order due to missing of that order. But still in my paytm payments bank's saving account money has not received. Now amazon give me referrence no 1cvhqwzm0000k19y48t0.
Please i request you to solve my issue and refund my money as soon as possible....
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D
Debyendhu
from Mugma, Jharkhand
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unauthorized amount deduction

Address:Noida, Gautam Buddh Nagar, Uttar Pradesh

Hello there
I received sms from paytm payments bank that a sum of 53 rupees deducted from my account for subscription charges of physical debit card for a year. I am unable and
I don't want to use the physical debit card. I want to back my money.
Please deactivate and return my money asap
Name-debyendhu bandhu
Date-26.10.2019...
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SMASHING GEEK
from Mumbai, Maharashtra
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refund not reflected in my account

Address:118 I, Pardevan Pur, Kanpur, Uttar Pradesh, 208010
Website:www.paytmbank.com/home

His is to confirm that refund for amount 499 has been successfully processed on 10/13/2019 and the amount should reflect in your account by now.

Refund Reference #[protected]

Please contact your bank’s customer care center and quote these numbers to know further about the status of the transaction in case you still haven’t received the credit within 4 business days. Please remember that you will have to...
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H
Himanshu Shakya5
from Rajnandgaon, Chhattisgarh
Aug 14, 2021
This thread was updated on Aug 14, 2021
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in my paytm payment bank didn't get my money of refund form amazon

My name is himanshu shakya and i had ordered 2 books of rs. Amount 562 in amazon on 29 september 2019 and after 2 october 2019 i returned this order due to personal reason. And on 3 october 2019 amazon initiated the amount to my card but i still didn't get the money. Amazon sent this reference number - 0r9x0lo90000k0ocpx5b and told me to fill charge dispute form but paytm payment bank doesn't have such policy. So please kindly respond to...
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A
Abhishek0408
from Mumbai, Maharashtra
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tata sky

Address:Bellary, Karnataka, 583201

I made transaction of amt 1848 through paytm to tata sky but amt debited and didn't reached to the merchant i need a refund of amt 1848 the transaction id is p1910101334426338875772
So please make refund of amount 1848. To my paytm account my paytm no is [protected] i am placing a charge back from paytm i need refund of 1848. Utr no[protected] plzzz make refund....
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A
ashish122134
from Mumbai, Maharashtra
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refund not initiated after 9 days of cancellation of product

I had done a order on amazon on 29 oct 2019 for the boult earphones through paytm payments bank upi. Amazon says its has reversed the amount back to my account on the 30th sept, the day i cancelled the order. The rs 599 which i paid through paytm payments bank has not been given back to me. Amazon said as before 24 hrs i cancelled the order the money has not credited to their account and so is reversed with the same transaction no. I processed...
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A
Anupam Garai
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

upi transaction was successful but amount not received to the sender bank

Address:Vill-Pubar, Post-Panduk, Dist-Burdwan,Pin-713152, 713152

I made a transaction on 14 september at 3.13pm. Actually i am sending money to my another sbi bank account from my paytm payments bank. On that time transaction was pending but amount got deducted. Then i contacted with the paytm customer care they told me to wait for 2 working days. After 2 working days i again contacted with the paytm customer service they told me to wait for 3 working days. After i see that the pending transaction was...
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A
Akashkr724
from Mumbai, Maharashtra
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refund of order on amazon

I have cancelled an order of 799 rs and 302 rs on amazon which was paid by me through upi but till now i have not receive my money in bank account. I have contacted in customer care of amazon then he say that it has been sent to your bank and contact your bank customer care then i call bank customer care he say that i have not receive any refund from amazon. Please, provide my money as soon as possible...
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Y
Yash Kashap
from Dehra Dun, Uttarakhand
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refund of an online cancelled order from amazon

Ill order a product from amazon store by giving a online payment of 559 rs but due to some delivery issues ill cancelled the order but the refund is not provided to me still i am waiting from 15 days, they said that they initiate the payment and it is a fault of paytm payments bank. They also provide me the final date as 29 august but today is 31 august....
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Spankaj848
from Kanpur, Uttar Pradesh
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did not receive refund in my account

I booked a ticket thorugh paytm upi on amazon. Bt some reason i cancelled my ticket. Amazon said me to refund my amiunt. Amazon refunded it also. Amazon is showing me receipt of refund but money has not deposited in my paytm bank account yet. Now both amazon and paytm payments bank are deniying to register a complain. So pls help me. I am attaching amazons refund reciept...
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Address:X-115 street no. 8 Brahmpuri near shiv mndir, New Delhi, Delhi, 110053
Website:Www.paytm.com

I received one link on my mobile no. And then i click on it and my 150rs. Deducted from my paytm payments bank account and this was a fraud with me. And pls. Help me with this and i have one no. Which related to that person who fraud me bcz. One day ago he asked to me for paytm. And the no. Is [protected] and i attached the screenshot of payment. So pls. Reverse my money in my account as soon as possible.
Account details are
Account...
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Tohimul Haque
from Guskhara, West Bengal
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deposit money successfully but not receive money binificatry account

Address:Murshidabad, West Bengal, 742406

Mera name tohmul hoque me 01/01/2019 ko morining first 06:44 am ko r.s-2464 rupes mera paytm paymnets banke se sbi acount pe money transfar kiya tha or sarvar probelm ke liye koch time laga tha but sucecful howa but money not resived my sbi acount or paytm balo ne 29/01/2019 tak koye is problem liye koche kara nehi paytm bolte sbi jane ke liye or sbi bolte paytm ka pass jane ke liye or me tahk giye so plase help me and solved my psoblem sir...
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Address:New Delhi, Delhi, 110041
Website:Paytm

I have made a transfer of ₹2000 on paytm upi handle from hdfc bank to sbi bank account on 9th december 2018. Money got deducted from my hdfc bank account, and as per bank statement of sbi the transaction get credited and the same got reversed instantly from sbi.
But the same didn't credit back in either my hdfc or paytm bank account.
Now, it's almost 2 weeks elapsed, i have wrote down issue in paytm customer care 24*7 several...
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Address:Puri, Odisha, 752110
Website:Paytm.com

My 2 upi transaction done on 09/08/2018 & 14/08/2018. One of 1500 rs and another of 2500 rs. Both the transaction showing success but money was not credited to benificary's account and also money was debited from my bank account. I have 10 times contacted paytm care regarding this. Every time they asaure me that your money will be credited in 24-48 hours. Also i mailed both my bank account & benificary bank acvount statement and all necessary...
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Dar Khurshid
from Tral, Jammu and Kashmir
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amount not credited but debited

Address:Anantnag, Jammu and Kashmir, 192201

I made a transaction on 20th July 2018 vide reference no.[protected].
The payment was deducted from my account but didnt get visible in the transfree account though the confirmation message of credit amount was received by him. Later on, customer care said that the amount has been credited but due to technical glitch it is not reflecting in the account and advised to fill this form in order to get the issue resolved.
Kindly...
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A
Advocate Wahid
from Bandipura, Jammu and Kashmir
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paytm new ekyc process

Address:New Delhi, Delhi, 110003

Estemeed sir/Madam

Adocate wahid want to draw your attention towards few lines Regarding paytm new Ekyc process.

If a Custmor want to Regaister his no on paytm with aadhar card ...
When Custmors Visits paytm Registread outlet for paytm Registraction .
Outlet asks custmor for mobile no and after that outlets Inter that mobile no in his Paytm Golden Gate app ... After submitting Custmor mobile on...
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