[Resolved] PayU — Failed transaction money not refunded

[Resolved] PayU — Failed transaction money not refunded

S shiwanis1 from Patna, Bihar Aug 20, 2022 Aug 24, 2022 This thread was updated on Aug 24, 2022

A transaction of 12, 595 Rs failed on pay gateway. Even after multiple complaints these people did not refund me the amount back. +1 photos Was this information helpful? No (0) Yes (0)
Sep 25, 2022 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Aug 22, 2022 PayUMoney Customer Care's response Hi! As checked, this is a failed transaction and we have not received any funds for the same. Please contact your issuing bank in case any accidental debit has happened from your bank account. Aug 23, 2022 Updated by shiwanis1 Hi, as you can see in the attached screenshot, the transaction to PayU was successful. The money was debited from my account immediately and even then masked as failed from PayU gateway. Verified Support Aug 24, 2022 PayUMoney Customer Care's response Hi! As informed earlier, this is a failed transaction and we have not received any funds for the same. Please contact your issuing bank in case any accidental debit has happened from your bank account.
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