PayU — Free fire diamonds not received

Address:E.pudur,trichy

Today I do top-up freefire...Rs.2500 successfull..but diamonds not received..why?
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PayUMoney customer support has been notified about the posted complaint.
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Please solved issue

PayUMoney Customer Care's response, Sep 9, 2021
Verified Support
Hi,

Please note that this is a successful transaction via PayU Id - 13925555854 at our end, the amount for the same has been remitted to the merchant.
For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly with Merchant Order Id - 7647102 in order to get the status at their end.

Regards,
Team PayU
Hi! Apologies for the inconvenience. Request you to share your contact number and email id used during this transaction along with the screenshot of transaction details (Transaction id, amount and date) via help.payu.in and our respective team will assist you with your query. Regards, Team PayU

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