| Address: | Hyderabad, Andhra Pradesh, 500018 | | Website: | payubiz.in |
I am the merchant of payu, recently there was a transaction of 11998/- from a customer. Payu didnt transfer the funds to our account till data.
There is no response from payu. They never pick there calls its been 8 days now. i Believe they are scammers and cheaters. i am planning to file a cyber crime complaint. i just need information how to file a complaint. Was this information helpful? | 
We are unable to trace any transaction with the provided details. Please share the below details at [protected]@citruspay.com via email to assist you further -
• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• First six and last four digits of the card (In case transaction is processed via Credit/Debit Card).
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• UPI / VPA if any used
Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php
Regards,
Citrus Support Team.