Payu Payments Private Limited — incomplete transaction at epost

Transaction no. - phi[protected]
19/08/2020 net pymt[protected] at payu payments pvt ltd g / stan no : 681237 / -480.00

It was a incomplete transaction at the epost, but the amount is already deducted at my corporation bank account and till now amount is not reverted, very bad for the credibility of your institution, please look into this transaction

Thank you