[Resolved] PayU — payu - refund of failed online transaction | |
Paid an amount of INR 600 for UrbanClap via online transaction which was powered by PayU on 4th March 2018. The transaction was unsuccessful but the amount was deducted from my account. AS per urbanclap they haven't received the payment. The money is stuck with PayU as it has not been refunded back to my bank account. I have attached a screenshot below which was forwarded by UrbanClap containing all the required transaction details. Was this information helpful? | |
Apr 24, 2018 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Mar 24, 2018 PayUMoney Customer Care's response Hi Kirti, Your payment via TXN id [protected] is failed. We have not received any funds for the same at our end. Banks generally take 7 to 10 working days (Excluding Saturday, Sunday and bank holiday) to refund the amount back to the customer's source account. We appreciate your patience in the interim. Alternately for any more assistance, you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html Regards, Team PayU | |
 Add a Comment | |
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
60%
Complaints
3770
Pending
436
Resolved
2131
View all 3770 PayUMoney reviews & complaints
7th Floor, Pearl Tower, Plot No 51 Institutional Area, Sector 32, Gurgaon, Haryana, India - 122002
View all PayUMoney contact information
Post your Comment