[Resolved] PayU — Ticket Id: SL[protected], your order not come

Vishwanath.

from Doddaballapura, Karnataka

Jul 2, 2022

Address:	Doddaballapur
Website:	payu

We are paid to rs:195/-, online, but product not reach, confirm for our transaction for payu team, please refund our amount or, please dispatch our order.
payu confirm order reply for our mail id, details below
Hi Vishwanath
We have received your query with Ticket Id: SL[protected] regarding Transaction successful/order not placed on your PayU account. Our customer care executive will be in touch within the next 24-48 hours. Here are your query details
Issue Category: Transaction
Issue Sub Category: Transaction successful/order not placed
Description: please delivered my order, when your order pls confirm
Expected closure date: 02-07-22

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Aug 9, 2022

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Jul 07, 2022

PayUMoney Customer Care's response Hi! Apologies for the inconvenience. As checked, this is a successful transaction via PayU id - [protected] at our end and the amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, request you to contact the merchant directly on [protected]@gmail.com for further assistance with your query. Regards, Team PayU