[Resolved] PayU — Unauthorized Charging

amsyizzy

from Imphal, Manipur

Jun 20, 2022

Address:	Mumbai
Website:	www.greenhandle.in/contact

First it got deducted twice (2nd August, 2021 and 27th September 2021) and I got temporary credit for that particular two transaction happened but again it got deducted from my account third time for that transaction later after 2-3 months on 29 dec 2021 for Rs. 27, 222 when everything was settled. Now the merchant is claiming that they didn't get the amount which was deducted on 29th dec 2021. Screenshot is attached below for my credit card statement for proof.

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Jul 25, 2022

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Jun 23, 2022

PayUMoney Customer Care's response Hi! Apologies for the inconvenience if something went wrong. Request you to raise your concern via help.payu.in and our respective team will assist you with your query.